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Manager Of Collections Jobs (NOW HIRING)

Earnest

Director of Collections

San Francisco, CA · On-site

$178K - $222K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of ... Select and manage third-party vendors, driving clear performance expectations and accountability.

Eames Institute

Director of Collections

Richmond, CA · On-site

Oversee and manage Collections Team members. * Supervise stewardship and integration of multiple distinct collections (archives, library, object collections, and digital assets), ensuring consistency ...

Eames Institute

Director of Collections

Richmond, CA

Oversee and manage Collections Team members. * Supervise stewardship and integration of multiple distinct collections (archives, library, object collections, and digital assets), ensuring consistency ...

Earnest

Director of Collections

San Francisco, CA · On-site +1

$178K - $222K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of ... Select and manage third-party vendors, driving clear performance expectations and accountability.

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$58.7K

$109K

How much do manager of collections jobs pay per year?

As of Jul 11, 2026, the average yearly pay for manager of collections in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a Manager of Collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top investment bankers, successful entrepreneurs, and certain medical specialists can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What are the key skills and qualifications needed to thrive as a Manager of Collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What are Manager Of Collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They develop strategies to recover overdue debts, manage a team of collection agents, and use software tools to track account statuses and compliance. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, and certain finance professionals can earn $300,000 or more annually. For managers of collections, reaching this level typically requires extensive experience, leadership responsibilities, and often bonuses or incentives, but it is less common compared to executive or specialized medical roles.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Manager in large organizations, with salaries often exceeding $80,000 annually. These positions require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and collection software.
What cities are hiring for Manager Of Collections jobs? Cities with the most Manager Of Collections job openings:
What are the most commonly searched types of Of Collections jobs? The most popular types of Of Collections jobs are:
What states have the most Manager Of Collections jobs? States with the most job openings for Manager Of Collections jobs include:
Manager Of Collections jobs near you
Assistant Manager of Collections

Assistant Manager of Collections

University of Michigan Credit Union

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members’ growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years.
The Solutions Assistant Manager assists the manager in leading the Solutions team and providing both an excellent team member and member experience. Coaches and provides team member development opportunities. Assists with managing and monitoring all aspects of the Collection Department, BSA compliance Department and Fraud Departments within the organization. Assist with managing the activities that include delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. Collaborate with Solutions Manager for determination of legal action, settlement and debt workout situations and possible restriction of services related to delinquent accounts. Assist with monitoring and reporting of fraud trends, CTR, SAR, and High Risk transactions and member accounts along with are other function related to these departments.
Why Join The UMCU Team?
  • Work with a high energy and collaborative group of supportive professionals.
  • We are committed to helping you own your career and grow professionally and personally.
  • Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
  • Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
  • Tuition reimbursement and a student loan debt repayment program
  • Our Fidelity 401k program with employer match is one of the most generous you'll find.
  • From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What You'll Be Doing:
  • Assists Solutions manager with leadership responsibilities including but not limited to selection and promotion, retention, recognition, coaching, engagement, direction, performance management, corrective action, compensation, job responsibilities, training and development
  • Assists in planning and managing all aspects of the department. Performs the duties of any department team member when necessary
  • Creates a team environment that facilitates engagement and team member participation
  • Assists manager with training, development and performance of team members
  • Assists with conducting team meetings
  • Assist in serving as the liaison with attorneys, auto repossession agencies, collection agencies and bankruptcy courts and Foreclosure
  • Assists in working directly with third-party mortgage service providers to monitor and resolve delinquent mortgage accounts. With Solutions Manager, evaluates and approves loss mitigation options from third-party loan providers
  • Communicates with other departments of the Credit Union to enhance member service and provide assistance as needed.
  • Reviews, makes recommendations, and implements improvements in Solutions, BSA and fraud areas.
  • Assists with creating, maintaining, and implementing collection, security and fraud, and BSA related procedures and policies.
  • Monitors department performance with metrics, statistics and analysis and recommends adjustments as necessary
  • Prepares statistical and operational reports as needed
  • Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
  • Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities; representing UMCU at events, internal or external meetings/trainings, team building or UMCU events. Onboarding new team members as needed.
  • Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program
  • Other duties as assigned
What You’ll Need:
  • Associate's degree or equivalent; or 2 or more years of management experience, is preferred.
  • Minimum of 2 years’ experience in a financial institution is preferred
  • Proficient in Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Strong verbal and written communication skills
  • Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment:
  • The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
  • While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

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