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Manager Of Collections Jobs in Quebec (NOW HIRING)

Bell Canada

Manager, Collections

Montreal, QC · Hybrid

Want to be part of a diverse team where your work makes a real impact? If you're inspired by ... a collections environment managing a group of 10+ employees Knowledge of Microsoft Office, Excel ...

Scotiabank

Collections Advisor, Collections / Scotia Dealer Advantage / Automotive Finance Location: Anjou, QC ... Previous experience in the management and collection of delinquent or overdue accounts in the ...

Piedmont Plastics

CA$58K - CA$68K/yr

Piedmont Plastics is the leading independent and privately held distributor of performance plastics ... Working with the Credit Manager and the Credit team, the Credit & Collections Analyst will be ...

Nuovo Photography

Collections Intern

Montreal, QC · On-site

A by-women company and one of the largest artistic photography companies in North America, Nuovo is ... You will work closely with the team to help manage outstanding accounts, maintain accurate records ...

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Manager Of Collections information

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.
What are the most commonly searched types of Of Collections jobs in Quebec? The most popular types of Of Collections jobs in Quebec are:
What cities in Quebec are hiring for Manager Of Collections jobs? Cities in Quebec with the most Manager Of Collections job openings:
Manager Of Collections jobs near you

Manager, Collections

Bell Canada

Montreal, QC • Hybrid

Full-time

Medical, Dental, Vision

Re-posted 17 hours ago

Job description

 Req Id: 429278

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Summary

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Key Responsibilities

    Develop, manage, motivate and coach staff to fulfill departmental performance goals while also encouraging employee growth and engagement
    Lead / assist continuous improvement activities relating to collections that drive improved timeliness, accuracy, compliance and discipline
    Support team with conflict resolution on aging accounts and help formulate collection strategies
    Assist with establishing targets for key metrics and effectively support the team to meet or exceed these targets
    Develop business relationships with internal and external customers to secure their support in minimizing financial risks and facilitate dispute resolution
    Monitor collections performance according to quality and productivity standards 
    Oversee credit adjudication process
 

Critical Qualifications

    Degree in business administration, finance, mathematics, or CPA Accounting designation (or in the process of completing designation)
    3+ years' experience working in a collections environment managing a group of 10+ employees
    Knowledge of Microsoft Office, Excel and PowerPoint
    Effective communication skills (written, verbal and presentation skills) and ability to influence stakeholders
    Analytical and problem solving skills
 

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Montreal || Canada : New Brunswick : Bathurst || Canada : New Brunswick : Moncton || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Quebec : Quebec City || Canada : Quebec : Verdun 
Work Arrangement: Hybrid
Application Deadline: 08/25/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.

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