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Manager Of Collections Jobs in Quebec (NOW HIRING)

Simons

Design Director

Quebec, QC · On-site

Inspire, guide, and mentor a team of designers in the creation of high-value collections. * Focus ... Bachelor's degree in Fashion Design and Management, Graphic Design, Product Design, or any other ...

Bell Canada

Manager, Billing

Montreal, QC · Hybrid

... process of completing designation) 3+ years' experience working in a collections environment managing a group of 10+ employees Knowledge of Microsoft Office, Excel and PowerPoint Effective ...

Spiria

$145 - $185/hr

As Vice President of Finances, you will: * Produce monthly interim financial statements, tax ... Manage and optimize working capital and oversee collections from clients; * Implement, prepare, and ...

Spiria

Vice President of Finances

Montreal, QC

As Vice President of Finances, you will: * Produce monthly interim financial statements, tax ... Manage and optimize working capital and oversee collections from clients; * Implement, prepare, and ...

Greyspring Apartments

Property Manager

Montreal, QC · On-site

Collect and maintain accurate records of rent payments. Perform rental collections through cheque ... Lease Management: Oversee lease agreements, including distribution and negotiation of lease ...

Greyspring

Property Manager

Montreal, QC · On-site

Collect and maintain accurate records of rent payments. Perform rental collections through cheque ... Lease Management : Oversee lease agreements, including distribution and negotiation of lease ...

Reitmans

Supervisor, E-Commerce

Montreal, QC · Hybrid

Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all. With close to 400 stores nationwide and collections ...

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Manager Of Collections information

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Quebec?

The most popular types of Of Collections jobs in Quebec are:

What cities in Quebec are hiring for Manager Of Collections jobs?

Cities in Quebec with the most Manager Of Collections job openings:

Manager Of Collections jobs near you

Collections Technician - Commercial Accounts

Belron Canada

Montreal, QC • Hybrid

Full-time

Re-posted 29 days ago

Job description

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d'auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Working under the direction of the Commercial Collections Team Lead, the Collections Technician - Commercial Accounts actively monitors accounts receivable to drive timely collections and build strong, professional relationships with customers.


The Collections Technician - Commercial Accounts plays a key role in the financial health of the organization. This position is responsible for monitoring receivables, communicating with customers, negotiating payments, and managing problematic accounts, while working closely with internal stakeholders and maintaining a customer-focused approach.

RESPONSIBILITIES

  • Ensure the collection of commercial accounts in accordance with company procedures and credit policy.
  • Document and keep collection records up to date.
  • Perform account analysis, monthly reconciliations, and accounts receivable journal entries.
  • Process credit card payments, if requested.
  • Negotiate payment arrangements and ensure they are respected.
  • Process, code, and escalate billing disputes or account-related issues, and follow up on them.
  • Collaborate with internal teams (sales, accounting, operations).
  • Process customer refund requests and verify their validity.
  • Prepare files for external collection agencies or legal action.
  • Maintain professional communication to preserve customer relationships.
  • Participate in various process improvement and new system implementation projects.

REQUIREMENTS

  • College diploma (DEC) in Finance, Administration, or Accounting
  • Minimum of three (3) years of experience in accounts receivable collections in a corporate environment
  • Bilingualism (English and French), both spoken and written
  • Strong communication skills and customer service orientation
  • Analytical skills with the ability to prioritize tasks effectively
  • Results-oriented mindset
  • Proficiency in Microsoft Office (intermediate Excel)
  • Knowledge of AS400 and Oracle (asset)

#LI-Hybrid

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there's no better time to join Belron Canada and #BringOutYourBest with us!

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