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Manager Of Collections Jobs in Quebec (NOW HIRING)

Simons

Design Director

Quebec, QC · On-site

Inspire, guide, and mentor a team of designers in the creation of high-value collections. * Focus ... Bachelor's degree in Fashion Design and Management, Graphic Design, Product Design, or any other ...

Posted today

Scotiabank

Contributes to the overall success of the Collections department of Scotia Dealer Advantage in ... Previous experience in the management and collection of delinquent or overdue accounts in the ...

New

Tramac Canada

Director of Finance

Laval, QC · On-site

$120 - $180/hr

Director of Finance (36405) The Director of Finance is responsible for the financial health of the ... Manage daily cash flow and cash forecasting activities. * Monitor collections, disbursements, and ...

Bell Canada

Manager, Billing

Montreal, QC · Hybrid

... process of completing designation) 3+ years' experience working in a collections environment managing a group of 10+ employees Knowledge of Microsoft Office, Excel and PowerPoint Effective ...

Komatsu America Corp.

Director of Finance

Laval, QC · On-site

$110 - $140/hr

Manage daily cash flow and cash forecasting activities. * Monitor collections, disbursements, and ... Maintain compliance of internal financial processes and controls. F. Leadership and Organization

Spiria

$145 - $185/hr

As Vice President of Finances, you will: * Produce monthly interim financial statements, tax ... Manage and optimize working capital and oversee collections from clients; * Implement, prepare, and ...

Spiria

Vice President of Finances

Montreal, QC

As Vice President of Finances, you will: * Produce monthly interim financial statements, tax ... Manage and optimize working capital and oversee collections from clients; * Implement, prepare, and ...

Genda Americas

Field Service Associate

Montreal, QC · On-site

CA$50K - CA$55K/yr

Responsible for accurate route collections of monies, adhering to proper cash handling procedures ... Manage day-to-day gaming equipment moves. Provide move sheets and accountability of delivery ...

Greyspring Apartments

Property Manager

Montreal, QC

Collect and maintain accurate records of rent payments. Perform rental collections through cheque ... Lease Management: Oversee lease agreements, including distribution and negotiation of lease ...

Greyspring

Property Manager

Montreal, QC · On-site

Collect and maintain accurate records of rent payments. Perform rental collections through cheque ... Lease Management: Oversee lease agreements, including distribution and negotiation of lease ...

Greyspring

Property Manager

Montreal, QC · On-site

Collect and maintain accurate records of rent payments. Perform rental collections through cheque ... Lease Management : Oversee lease agreements, including distribution and negotiation of lease ...

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Showing results 21-40

All JobsOf Collections JobsManager Of Collections JobsManager Of Collections Jobs in Quebec

Manager Of Collections information

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.
What are the most commonly searched types of Of Collections jobs in Quebec? The most popular types of Of Collections jobs in Quebec are:
What cities in Quebec are hiring for Manager Of Collections jobs? Cities in Quebec with the most Manager Of Collections job openings:
Manager Of Collections jobs near you

First party collection agent

Total Credit Recovery Limited

Montreal, QC • On-site

Full-time

Posted 5 days ago

Job description

If you're professional, dynamic, hardworking, and bilingual with excellent verbal and written communication skills in French, we're looking for you! (And a little competitive spirit doesn't hurt either!)
We're looking for people to work at TCR as a Collections Agent. In this position, you'll provide debt collection services for a variety of clients and portfolios, helping Canadians rebuild their credit. Please note that while this is a work-from-home position, you must live within a reasonable commuting distance of the TCR office in Laval, QC, to pick up and return assigned equipment during your employment.
Responsibilities
• Contact consumers by telephone to negotiate payments on delinquent accounts
• Assist clients by proposing solutions to meet financial goals such as debt management
• Analyze and assess the consumer's financial situation, credit, and repayment capacity
• Perform initial screening using online tools and in-house systems
• Follow regulations and guidelines according to provincial and federal laws and client-specific guidelines
• Negotiate professionally and respectfully with the consumer and explore sources of funds to determine the best possible arrangement
• Complete credit and loan information
• Document the details of each call clearly and concisely
• Request statements on delinquent accounts and refer irreconcilable accounts for legal action
• Review and update credit and loan files
• Other duties as assigned
Requirements
• Experience in a call center environment is an asset
• Good communication skills - both verbal and written
• Good listening skills
• Good negotiation skills
• A compassionate and empathetic approach
• Ability to maintain an objective/non-judgmental stance even when speaking with customers in emotional/difficult situations
• Good computer and office software skills
• Ability to achieve performance goals
• Ability to work rotating shifts (evenings and/or weekends) What we offer:
• Competitive salary
• Opportunities for advancement to mid-level, senior, and supervisory positions and beyond.
• Monthly performance bonuses
• Paid training
• Collaborative and supportive work environment
Company Overview
Founded in 1980, Total Credit Recovery is Canada's leading and largest debt collection agency, representing some of the largest banks, credit card companies, cell phone providers, and government institutions. Our mission is to be the model of integrity, innovation, and excellence in service delivery in the Canadian accounts receivable management industry. We currently have four offices across Canada and over 300 active employees. TCR prioritizes regulatory compliance, auditing, and controls. We have comprehensive biometric security systems, are ISO 27001 and PCI-DSS 3 certified, and are a federally registered Level B secure facility.
Company Overview
Total Credit Recovery Limited is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities and fostering an inclusive, equitable, and accessible environment. We welcome applications from individuals representing the diversity of our community. Please inform us if you require accommodation at any time during the recruitment process. To learn more about this and other employment opportunities at Total Credit Recovery Limited, please visit our website: https://www.tcr.ca/en

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