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Manager Of Collections Jobs (NOW HIRING)

Conexwest

Collections Manager

Lathrop, CA · On-site

$75K - $85K/yr

Manage daily collections activities to ensure timely recovery of outstanding balances * Monitor aging reports and drive reduction in past-due accounts and DSO (Days Sales Outstanding) * Develop and ...

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How much do manager of collections jobs pay per year?

As of Jul 11, 2026, the average yearly pay for manager of collections in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a Manager of Collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top investment bankers, successful entrepreneurs, and certain medical specialists can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What are the key skills and qualifications needed to thrive as a Manager of Collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What are Manager Of Collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They develop strategies to recover overdue debts, manage a team of collection agents, and use software tools to track account statuses and compliance. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, and certain finance professionals can earn $300,000 or more annually. For managers of collections, reaching this level typically requires extensive experience, leadership responsibilities, and often bonuses or incentives, but it is less common compared to executive or specialized medical roles.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Manager in large organizations, with salaries often exceeding $80,000 annually. These positions require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and collection software.
What cities are hiring for Manager Of Collections jobs? Cities with the most Manager Of Collections job openings:
What are the most commonly searched types of Of Collections jobs? The most popular types of Of Collections jobs are:
What states have the most Manager Of Collections jobs? States with the most job openings for Manager Of Collections jobs include:
Manager Of Collections jobs near you
Supervisor of Collections

Supervisor of Collections

Suncoast Credit Union

Tampa, FL

$54K - $78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Suncoast Credit Union rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Overview

Compensation: $54,000 - $78,000 based on experience and credentials

Schedule: Monday through Friday between the hours of 8:00 AM - 6:00 PM

The Supervisor of Member Solutions supervises the collection area within the Member Solutions Department. Key responsibilities include developing complex solutions to reinstate members’ loans to a current status, reestablishing creditworthiness, encouraging financial stability, and mitigating credit union risk. This role minimizes credit union loss and maximizes recoveries by ensuring appropriate staffing coverage to meet the collection and financial counseling needs of members. An ideal candidate can quickly adjust to changing priorities and shifting goals to maximize results enhancing employee or member experience.


Responsibilities
  • Supervise the daily operations of the collections area within the Member Solutions Department
  • Manage collection queues and accounts activity
  • Assist staff with assessing members’ financial situation by analyzing and verifying loan status, income, tax returns, county property tax records, credit, escrow accounts, and other financial obligations
  • Coach and train staff to meet Suncoast Credit Union standards and practices
  • Ensure the prompt communication of accurate data between credit union staff, members, and computer systems
  • Restore past due loans to a current status by communicating with members about their current financial situation and negotiating a repayment plan within member solutions guidelines
  • Collect data on the activity and volume of accounts impacted by the collection process
  • Analyze process data for strategic and efficient planning
  • Create a variety of reports for the department
  • Ensure proper policies and practices are implemented by reviewing and submitting workout solutions to the Real Estate Committee for approval
  • Collaborate with the Real Estate Committee to approve the best workout solution based on financial analysis from board-approved workout options
  • Maintain knowledge of current state and federal programs, such as Florida's hardest-hit program, to benefit members
  • Delegate responsibilities to staff and monitor progress
  • Set goals and objectives for team members, and guide staff in developing action plans to achieve operational results
  • Hire, train, coach, appraise, and reward staff, acknowledge staff feedback or concerns
  • Oversee the advancement or disciplinary matters of staff
  • Cultivate a strong team by building trust among the team members
  • Attend educational events such as conferences, courses, seminars, workshops, and meetings to increase professional knowledge

Qualifications
  • High school diploma or equivalent
  • 5+ years of collections experience
  • Supervisory experience preferred
  • Credit Union Financial Counselor Certification preferred
  • Ability to work evening and weekend hours outside of normal business operating hours
  • Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
  • Accurate, detail-oriented, and organized with task management
  • Ability to analyze and resolve complex problems
  • Strong knowledge and understanding of regulatory compliance
  • Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
  • Ability to communicate policies, practices, and procedures for direct reports and other stakeholders to understand

Safe Act Statement

This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.

Benefits

  • Financial Well-Being: Bonus Program up to 18%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview 

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Qualifications:
  • High school diploma or equivalent
  • 5+ years of collections experience
  • Supervisory experience preferred
  • Credit Union Financial Counselor Certification preferred
  • Ability to work evening and weekend hours outside of normal business operating hours
  • Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
  • Accurate, detail-oriented, and organized with task management
  • Ability to analyze and resolve complex problems
  • Strong knowledge and understanding of regulatory compliance
  • Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
  • Ability to communicate policies, practices, and procedures for direct reports and other stakeholders to understand

Safe Act Statement

This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.

Benefits

  • Financial Well-Being: Bonus Program up to 18%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview 

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Education:UNAVAILABLEEmployment Type: FULL_TIME

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