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Manager Of Collections Jobs in Reston, VA (NOW HIRING)

Koalafi

Head of Collections and Recoveries

Arlington, VA

$153K - $230K/yr

Establish and manage relationships with third-parties for the delivery of the strategy. * Risk ... Own the Collections and Recoveries budget and maximize return on operational expenses. * Technology ...

Fenwick & West LLP

Collections Specialist

Washington, DC · Hybrid

$76K - $107K/yr

Manage an assigned portfolio of client accounts and follow up on outstanding invoices in a timely ... Prepare routine collections reports and provide account updates as needed. * Follow established ...

Cherry Bekaert

Collections Coordinator

Tysons Corner, VA · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

New

Cherry Bekaert

Collections Coordinator

Tysons Corner, VA · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

New

Library of Congress

Archivist

Washington, DC · On-site +1

$85K - $111K/yr

Provides assessment to management of the scope and quality of work performed by processing ... Helps assess collections and archives considered for acquisition by the library, with regard to ...

Library of Congress

Materials Handler

Washington, DC · On-site +1

$19 - $23/hr

... managed and collections in their proper location. Erects, dismantles and reconfigures collections storage shelving units in all of the Library's buildings both on and off Capitol Hill. These ...

Smithsonian Institution

Museum Specialist

Landover, MD · On-site +1

$70K - $111K/yr

Learn more about this agency Duties Help This position is organizationally located in the Office of Collections Management (OCM), Office of Collections (OC), National Museum of African American ...

SagePaths

Corporate Partner - 100% REMOTE

Reston, VA · Remote

$250K/yr

Remote / Flexible Compensation: Highly competitive; includes percentage of collections and ... Lead and manage M&A, venture capital, and general corporate transactions from inception through ...

ECS Ltd

Collections Representative

Chantilly, VA · On-site

$17.50 - $22.75/hr

... manager and the principal are informed of the issues. * Any account greater than 60 days old will ... Maintaining collections database and relationships with clients. * You may work with office staff ...

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All JobsOf Collections JobsManager Of Collections JobsManager Of Collections Jobs in Reston, VA

Manager Of Collections information

See Reston, VA salary details

$32.3K

$61.1K

$113.4K

How much do manager of collections jobs pay per year?

As of Jun 14, 2026, the average yearly pay for manager of collections in Reston, VA is $61,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $68,100.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a Manager of Collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the key skills and qualifications needed to thrive as a Manager of Collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What are Manager Of Collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.
Manager Of Collections jobs near you
Head of Collections and Recoveries

Head of Collections and Recoveries

Koalafi

Arlington, VA

$153K - $230K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we're transforming the financing experience and joining our team?

What You'll Do

The Head of Collections and Recoveries is a highly analytical business leader responsible for overseeing and optimizing all aspects of the company's collections and recoveries functions. This individual contributor role will develop and deliver the strategy and roadmap, collaborating across internal teams and external partners to execute and optimize our loss mitigation efforts. The ideal candidate will have deep collections and recoveries expertise, very strong analytical and problem solving skills, cross-functional leadership skills, and a deep understanding of consumer finance regulations.

Key Responsibilities:

  • Strategic Leadership: Develop, implement and optimize a comprehensive collections and recoveries strategy aligned with the company's overall business objectives.
  • Operational Excellence: Oversee daily operations, ensuring business intent is supported by operational excellence - delivered by vendor or shared internal resources. Establish and monitor key performance indicators (KPIs) to measure the effectiveness of collections efforts. Establish and manage relationships with third-parties for the delivery of the strategy.
  • Risk Management & Regulatory Compliance: Identify and mitigate potential risks associated with collections activities, including strict adherence to all federal, state, and local regulations governing collections and recoveries.
  • Financial Performance: Own the Collections and Recoveries budget and maximize return on operational expenses.
  • Technology and Innovation: Leverage technology to improve efficiency and effectiveness, including the implementation of new collection systems and tools.
  • Customer Experience: Balance aggressive collections with a customer-centric approach, minimizing negative impacts on customer relationships.
  • Additional responsibilities may vary based on the company's needs and requirements.

About You (Required Qualifications)

  • 5+ years of experience in collections and recoveries in the consumer finance industry.
  • Bachelor's degree in Business Administration, Finance, or another quantitative/analytics field.
  • Strong understanding of consumer finance regulations, including the Fair Debt Collection Practices Act (FDCPA) and other relevant laws.
  • Proficiency with SQL, Snowflake, and other data/analytics tooling.
  • Excellent analytical and problem-solving skills.
  • Strong communication, influencing and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.

Preferred Qualifications

  • Advanced degree (MBA or MS).

Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States.

Salary Range: $153,000-$230,000 per year (depending on experience and location)
Additional Compensation: This position may be eligible to participate in company bonus plan.

The final salary offer will depend on factors including, but not limited to, experience, skills, and geographic location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Applications will be accepted until position is filled.

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value:

  • We focus on what's most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, "How can this be better?"
  • We move fast together