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Manager Of Collections Jobs in Reston, VA (NOW HIRING)

Aston Carter

Collections Specialist

Bethesda, MD · On-site

$20 - $25/hr

Medical Collections Specialist The Collections Specialist plays a key role in managing patient ... Review patient accounts, insurance payments, and explanations of benefits (EOBs) to ensure balances ...

SagePaths

Corporate Partner - 100% REMOTE

Reston, VA · Remote

$250K/yr

Remote / Flexible Compensation: Highly competitive; includes percentage of collections and ... Lead and manage M&A, venture capital, and general corporate transactions from inception through ...

Booz Allen Hamilton

Collections Specialist

Mclean, VA

$52K - $108K/yr

Manage and provide effective oversight of collection controls and processes. Identify, report, and manage risk around ethics compliance, cash collections, and cash applications. Due to the nature of ...

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Manager Of Collections information

See Reston, VA salary details

$32.3K

$61.1K

$113.4K

How much do manager of collections jobs pay per year?

As of Jul 11, 2026, the average yearly pay for manager of collections in Reston, VA is $61,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $68,100.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a Manager of Collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top investment bankers, successful entrepreneurs, and certain medical specialists can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What are the key skills and qualifications needed to thrive as a Manager of Collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What are Manager Of Collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They develop strategies to recover overdue debts, manage a team of collection agents, and use software tools to track account statuses and compliance. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, and certain finance professionals can earn $300,000 or more annually. For managers of collections, reaching this level typically requires extensive experience, leadership responsibilities, and often bonuses or incentives, but it is less common compared to executive or specialized medical roles.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Manager in large organizations, with salaries often exceeding $80,000 annually. These positions require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and collection software.
Manager Of Collections jobs near you
Collections Specialist

Collections Specialist

Aston Carter

Bethesda, MD • On-site

$20 - $25/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Medical Collections Specialist
Job Description
The Collections Specialist plays a key role in managing patient accounts and reducing aging receivables by proactively contacting patients, reviewing account and insurance information, and resolving outstanding balances. This position focuses on medical collections in a fast-paced, patient-centered environment, ensuring accuracy, professionalism, and compliance with privacy regulations while supporting the overall financial health of the organization.
Responsibilities
  • Monitor and follow up on aging receivables, including accounts that are 31, 61, 91, and 121+ days past due.
  • Conduct mostly outbound calls to patients regarding outstanding balances and past-due accounts, averaging approximately 60+ calls per day.
  • Review patient accounts, insurance payments, and explanations of benefits (EOBs) to ensure balances are accurate and properly applied.
  • Explain account status, payment options, and available financial assistance programs to patients in a clear and professional manner.
  • Document all patient interactions, account notes, and updates thoroughly within the electronic health record (EHR) system.
  • Track outreach efforts, follow-up activities, and account resolution through reporting tools and established workflows.
  • Escalate complex, disputed, or unresolved accounts to appropriate team members or leadership when necessary.
  • Work cross-functionally with Patient Financial Services, billing, and other internal teams to identify and resolve account discrepancies.
  • Ensure strict compliance with HIPAA and maintain patient confidentiality in all communications and record-keeping.
  • Perform account reconciliation, balance audits, and adjustments as needed to maintain accurate financial records.
  • Analyze EOBs and claims data to identify issues, trends, and opportunities for improved collections processes.
  • Manage multiple priorities and accounts simultaneously while maintaining organization and meeting productivity expectations.
  • Provide high-level customer service during collection calls, addressing patient questions and concerns with empathy and professionalism.
  • Support additional responsibilities and projects as assigned to contribute to the overall success of the Patient Financial Services team.

Essential Skills
  • High school diploma is required.
  • At least 2+ years of medical collections experience, preferably in a clinical or healthcare setting.
  • Experience with collection calls and call center or high-volume outbound calling environments.
  • Proficiency with electronic health record (EHR) or electronic billing systems; experience with ModMed is beneficial, though other EHR experience is acceptable.
  • Strong understanding of insurance coverage, benefits, medical terminology, and medical billing processes.
  • Solid knowledge of billing procedures, account reconciliation, and insurance workflows across commercial and non-commercial payors.
  • Accounting knowledge or experience performing balance audits, adjustments, and account reviews.
  • Ability to review, interpret, and analyze explanations of benefits (EOBs) and claims data to resolve account issues.
  • Proficiency with Microsoft Office, including strong skills in Excel for filtering, formatting, and preparing data.
  • Excellent communication skills, both written and verbal, with a high level of professionalism in patient and team interactions.
  • Strong relationship-building skills with the ability to collaborate and influence across cross-functional teams.
  • Proven ability to manage multiple priorities and remain organized in a fast-paced environment.
  • Strong problem-solving and analytical skills to address complex account issues and identify resolutions.
  • High attention to detail, strong time management, and self-discipline to meet productivity and quality standards.

Additional Skills & Qualifications
  • Orthopedic or specialty practice medical collections experience is a plus.
  • Experience working with billing and accounts receivable for both commercial and non-commercial payors.
  • Comfort working in a collections-focused customer service role, handling sensitive financial conversations with patients.
  • Interest in continuing education, leadership training, and career development within the healthcare and patient financial services space.
  • Ability to contribute ideas and participate in collaborative, innovative initiatives related to musculoskeletal (MSK) health and transformative healthcare solutions.
  • Commitment to lifelong learning and staying current with evolving billing practices, insurance workflows, and healthcare technologies.

Work Environment
This is an onsite role based in Bethesda, working five days per week within the Patient Financial Services team. Standard schedules are either 8:30 a.m. to 5:00 p.m. or 8:00 a.m. to 4:30 p.m., providing a consistent daytime work structure.
Job Type & Location
This is a Contract position based out of Bethesda, MD.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bethesda,MD.
Application Deadline
This position is anticipated to close on Jul 14, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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