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Manager Of Collections Jobs in Kentucky (NOW HIRING)

Louisiana State University

$110 - $150/hr

## Director of Collections ServicesApplylocations: 0030 LSU Librarytime type: Full timeposted on ... Manage vendor relationships to ensure quality service and strategic acquisitions. Coordinate with ...

New

Attain Finance

Supervisor of Vendor Management

London, KY · On-site

$65K - $85K/yr

Manage and evaluate third-party vendor partners to ensure quality, cost-effective, and timely delivery of collections and customer service across a multi-state customer base. * Conduct operational ...

New

Attain Finance

Supervisor of Vendor Management

London, KY · Hybrid

$65K - $85K/yr

Manage and evaluate third-party vendor partners to ensure quality, cost-effective, and timely delivery of collections and customer service across a multi-state customer base. * Conduct operational ...

New

Attain Finance

Supervisor of Vendor Management

London, KY · Hybrid

$65K - $85K/yr

Manage and evaluate third-party vendor partners to ensure quality, cost-effective, and timely delivery of collections and customer service across a multi-state customer base. * Conduct operational ...

New

Attain Finance

Supervisor of Vendor Management

London, KY · Hybrid

$65K - $85K/yr

Manage and evaluate third-party vendor partners to ensure quality, cost-effective, and timely delivery of collections and customer service across a multi-state customer base. * Conduct operational ...

New

Marquette University Clg-Nurse

$90 - $130/hr

Head of Archival Collections and Institutional Repository Position Title Head of Archival ... Manage and mentor eight full-time staff, archivists, and librarians as well as student employees.

Cherry Bekaert

Collections Coordinator

Louisville, KY · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

​Florida Dental As

$120 - $240/hr

Focus on patient care while support staff manage non-clinical responsibilities SCHEDULE * Monday through Friday * No Nights * No Weekends COMPENSATION & BENEFITS * Compensation: 30% of Collections

PayJoy, Inc

$258 - $279/hr

Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern ... Select and manage external collections partners where appropriate, establishing rigorous standards ...

StartX

$258 - $279/hr

Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern ... Select and manage external collections partners where appropriate, establishing rigorous standards ...

Payliance

Be Seen First

Collections Specialist

Lexington, KY · On-site

$18 - $19/hr

Preferred Qualifications · Prior experience in collections, customer service, or a call center environment. · Familiarity with collections software or loan management systems. · Knowledge of FDCPA ...

Artinfoland

$150 - $210/hr

Lead priority‑setting and budget planning and management for Curatorial, Collections, Design, and Production departments * Provide strategic leadership and coaching of key cross‑institutional ...

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Manager Of Collections information

What is a manager of collections?

A Manager of Collections is a professional responsible for overseeing a team that manages the collection of overdue payments from individuals or businesses. Their duties include developing collection strategies, monitoring staff performance, ensuring compliance with laws and regulations, and maintaining positive relationships with clients or customers. They often analyze collection data to improve processes and report on collection activity to upper management. Strong leadership, communication, and analytical skills are essential for this role.

What are some typical challenges faced by a manager of collections, and how can they be addressed?

As a Manager of Collections, one common challenge is balancing the need to recover outstanding debts while maintaining positive customer relationships. This role often requires implementing effective collection strategies, managing a team of collectors, and ensuring compliance with legal and regulatory requirements. Success often depends on strong communication skills, adaptability to changing targets, and the ability to motivate and train team members. Regular collaboration with other departments, such as customer service and finance, helps to resolve disputes and improve collection rates.

What are the key skills and qualifications needed to thrive as a manager of collections, and why are they important?

To thrive as a Manager of Collections, you need expertise in credit and collections management, financial analysis, and a bachelor's degree in finance, business, or a related field. Familiarity with collections software (like FICO Debt Manager or CACS), CRM systems, and relevant certifications such as the Certified Credit and Collection Professional (CCCP) are valuable. Strong leadership, negotiation, and problem-solving skills help in motivating teams and resolving complex delinquency cases. These abilities are crucial for optimizing cash flow, minimizing risk, and ensuring efficient recovery processes within an organization.

What is the difference between Manager Of Collections vs Collections Supervisor?

AspectManager Of CollectionsCollections Supervisor
ResponsibilitiesOversees entire collections department, develops strategies, manages teams, and ensures company recovery goals are met.Supervises collections staff, monitors daily operations, and ensures team compliance with policies.
Required CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, managerial meetings, strategic planningOffice environment, team oversight, daily operational tasks

The Manager Of Collections typically holds a higher-level role with strategic responsibilities, while the Collections Supervisor focuses on daily team management. Both roles require experience in collections, but the manager oversees broader department functions and policy development, whereas the supervisor concentrates on team performance and compliance.

What are the most commonly searched types of Of Collections jobs in Kentucky?

The most popular types of Of Collections jobs in Kentucky are:

Manager Of Collections jobs near you

Manager of Collections and Revenue

360care

Louisville, KY • On-site

Other

Posted 4 days ago

360care rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Overview
The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing all aspects of the revenue cycle. This position will oversee their "SCIP" team to maximize cash flow, employee and customer satisfaction initiatives along with participating in process improvement among other department projects. Completing these tasks will include managing SCIP department invoicing, collections, payment posting processes and tracking along with other items delegated to their assigned team.
Responsibilities
  • Manage all aspects of the revenue cycle, which includes but is not limited to invoicing, premium collections, and initiatives, such as process improvement.
  • Monitor key performance indicators (KPIs) and develop strategies to improve collections.
  • Ensure new processes and workflows are adhered to.
  • Evaluate the efficiency of revenue cycle procedures.
  • Ensure compliance with regulatory laws and policies.
  • Work with team members to identify and remove roadblocks to improve collection efforts while streamlining processes and maximizing efficiency.
  • Update records based on reports/mail (offset tracker, deceased reports, faxes, and mail).
  • Responsible for reducing delinquency on assigned accounts.
  • Create, update, and track customers with unpaid bills followed by forwarding collection letters.
  • Use sound judgment to escalate collection issues when necessary.
  • Active supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Supervise and develop the revenue cycle team to set goals, motivate and foster a positive inclusive team culture.
  • Lead process improvement on department procedures, systems and training initiatives which includes but is not limited to coaching, training and evaluating team performance.
  • Serves as a point of contact for accounts with any escalation or team concerns.
  • Lead interviews and assist in department recruitment.
  • Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
  • Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
  • To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
  • Reacts positively to change and performs other duties as assigned.

Qualifications
  • Bachelor's degree preferred but not required based upon qualified experience.
  • 3-5 years of administrative and data entry experience.
  • 2-4 years of Medicaid knowledge.
  • Strong knowledge of Microsoft Office suite such as Excel, Word and Outlook software.
  • Must attain strong communication, problem solving and leadership skills.
  • Ability to work independently and with other team members.
  • Excellent interpersonal, oral, and written communication skills.
  • Strong ability to work in fast paced, changing environments.
  • Must be detail oriented and self-motivated.
  • Excellent customer service skills.
  • Exhibits strong customer service and problem-solving skills.
  • Anticipates employee and company needs in a proactive manner to increase satisfaction.
  • Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
We are an equal opportunity employer.

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