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Commercial Collections Manager Jobs (NOW HIRING)

Soni Resources

AR Collections Manager

Franklin, TN · On-site

$100K/yr

Strong understanding of accounts receivable processes, commercial collections, and credit management. * Proven ability to make sound business decisions while balancing customer relationships and ...

DELTA360

Collections Manager

Baton Rouge, LA · On-site

Experience with commercial or industrial business-to-business collections required. * Experience ... Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.

Delta360

Collections Manager

Baton Rouge, LA

Experience with commercial or industrial business-to-business collections required. Experience ... Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.

Chef Works Inc

Manager, Credit & Collections

Poway, CA · Hybrid

$110K - $130K/yr

Description The Credit & Collections Manager is responsible for leading the company's Accounts ... Credit & Collections Leadership Provide strategic oversight of the company's commercial credit and ...

KeyBank

Commercial Collections Specialist

Buffalo, NY · On-site

$21 - $23/hr

A Specialist on the Commercial Collections team engages with commercial clients via phone to ... Manage and diffuse challenging client situations independently. * Collaborate as part of a team and ...

Corcentric

Collections Manager

Downers Grove, IL · On-site

Manage collections across a portfolio of high-volume commercial accounts, maintaining low ... delinquency and strong cash-flow performance. * Lead and develop a distributed collections team ...

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Commercial Collections Manager information

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$31K

$58.7K

$109K

How much do commercial collections manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for commercial collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a commercial collections manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a commercial collections manager?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What are some common challenges faced by commercial collections managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

More about Commercial Collections Manager jobs
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Commercial Collections Manager jobs near you

AR Collections Manager

Soni Resources

Franklin, TN • On-site

$100K/yr

Full-time

Posted 18 days ago

Job description

Accounts Receivable Collections Manager
Location: Fully OnSite in Franklin, TN
Schedule: Monday-Friday
Employment Type: Full-Time, Direct Hire
Soni's client is seeking an experienced Accounts Receivable Collections Manager to lead a high-performing collections team and drive improvements in cash flow, collections performance, and accounts receivable management. Reporting to the Revenue Cycle Director, this individual will oversee daily collections operations, mentor team members, and partner cross-functionally with Sales, Credit, and Operations to reduce delinquent accounts, minimize bad debt, and improve Days Sales Outstanding (DSO).
Responsibilities:
  • Lead, coach, and develop the Accounts Receivable Collections team to achieve departmental goals and performance metrics.
  • Monitor key performance indicators (KPIs), including cash collections, DSO, aging, and overall portfolio performance.
  • Oversee daily collections activities and ensure timely resolution of outstanding accounts.
  • Partner with Sales, Credit, and Operations to resolve customer account issues and improve collection efforts.
  • Escalate high-risk or delinquent accounts and recommend appropriate actions, including credit holds or account reviews.
  • Coordinate documentation and approvals for account write-offs.
  • Prepare, analyze, and distribute reports related to collections activity, delinquent accounts, and other AR metrics.
  • Support month-end close activities and reporting requirements.
  • Lead customer meetings and internal conference calls to resolve complex collection issues.
  • Train team members and supervisors on collections policies, procedures, and best practices.
  • Monitor customer payment trends, credit limits, and account aging to proactively identify collection risks.
  • Evaluate employee performance and provide coaching, training, and professional development opportunities.
  • Assist leadership with special projects and continuous process improvement initiatives.
Qualifications:
  • Bachelor's degree in Accounting, Finance, Business, or a related field required.
  • Minimum of 4 years of Accounts Receivable leadership or management experience.
  • Experience within the logistics, transportation, or supply chain industry is preferred.
  • Strong understanding of accounts receivable processes, commercial collections, and credit management.
  • Proven ability to make sound business decisions while balancing customer relationships and company objectives.
  • Excellent analytical, financial analysis, and problem-solving skills.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Experience analyzing data and preparing operational and financial reports.
  • Demonstrated experience training, mentoring, and developing team members.
  • Excellent written and verbal communication skills with the ability to collaborate across all levels of an organization.
  • Advanced Microsoft Excel skills required.
  • Experience with Microsoft Dynamics 365 and/or SAP is a plus.
  • Flexibility to work additional hours as business needs require.
Preferred Skills:
  • Leadership and team development
  • Accounts Receivable management
  • Commercial collections
  • Financial reporting and analysis
  • KPI and performance management
  • Process improvement
  • Cross-functional collaboration
  • Customer relationship management

Compensation: $90,000-100,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
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About Soni Resources

Sourced by ZipRecruiter

Soni is a premier staffing & recruitment company that is disrupting the human capital management space. Headquartered in New York, Soni has presence in 23 markets across the United States. We support each professional relationship with a cutting-edge approach, industry-leading insights, and a human touch. We are trusted to help companies and individuals tackle their challenges and capture their greatest opportunities. We are minority-owned, and diversity & inclusion is in our DNA. We are committed to creating environments where people are empowered to be their authentic selves.

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

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