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Commercial Collections Manager Jobs (NOW HIRING)

QGenda

Collections Specialist

Atlanta, GA · Hybrid

$17.75 - $24/hr

... in commercial collections and accounts receivable within a fast-growing SaaS organization. How You'll Make an Impact * Manage an assigned portfolio of customer accounts and monitor outstanding ...

Regent & Associates

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Commercial Collections Specialist

Houston, TX · On-site

$22/hr

We specialize in commercial debt recovery, litigation management, judgment enforcement, and accounts receivable recovery. We are seeking an experienced Commercial Collections Specialist who is ...

DELTA360

Collections Manager

Baton Rouge, LA · On-site

Experience with commercial or industrial business-to-business collections required. * Experience ... Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.

Delta360

Collections Manager

Baton Rouge, LA · On-site

Experience with commercial or industrial business-to-business collections required. Experience ... Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.

Professional Search Group - Orange County

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Commercial Collections Specialist

Norwalk, CA · On-site

$28 - $32/hr

Commercial Collections Specialist Location : Norwalk, CA Compensation : $28/hour-$32/hour ... About the Role The Collections Specialist will manage a portfolio of business accounts, monitor ...

QGenda

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

... in commercial collections and accounts receivable within a fast-growing SaaS organization. How You'll Make an Impact * Manage an assigned portfolio of customer accounts and monitor outstanding ...

NRG MGMT LLC

Collections Manager

Lake Worth, FL

Manage all collections activities for commercial, Medicare, Medicaid, TRICARE, VA, and managed care payers. * Monitor and reduce accounts receivable aging across all levels of care, including Detox ...

KeyBank

Commercial Collections Specialist

Buffalo, NY · On-site

$21 - $23/hr

A Specialist on the Commercial Collections team engages with commercial clients via phone to ... Manage and diffuse challenging client situations independently. * Collaborate as part of a team and ...

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Commercial Collections Manager information

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$31K

$58.7K

$109K

How much do commercial collections manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for commercial collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a commercial collections manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a commercial collections manager?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What are some common challenges faced by commercial collections managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

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Commercial Collections Manager jobs near you

Collections Specialist

Atlanta, GA • Hybrid

QGenda
Business Consulting Services • 501 - 1,000 employees
Learn more about QGendaexternal

$17.75 - $24/hr

Full-time

Posted 20 days ago

Job description

About Your Role 

QGenda is seeking a motivated and detail-oriented Collections Specialist to join our Finance team. Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare clients.

The Collections Specialist will partner with internal teams and customer contacts to resolve payment issues, research account discrepancies, and help improve cash collections. This is an excellent opportunity for an early-career finance professional looking to build a career in commercial collections and accounts receivable within a fast-growing SaaS organization.

How You'll Make an Impact 
  • Manage an assigned portfolio of customer accounts and monitor outstanding balances.
  • Contact customers via phone and email regarding overdue invoices while maintaining professional business relationships.
  • Review aging reports and prioritize collection activities to support timely payment.
  • Research billing questions, payment discrepancies, and account issues by collaborating with Billing, Accounting, Customer Success, and Sales.
  • Document collection activity and customer communications within Intacct and other business systems.
  • Assist with customer account reconciliations and support broader accounts receivable activities as needed.
  • Escalate complex collection issues to senior team members or management.
  • Maintain accurate records and meet established collection performance goals.
  • Contribute ideas for improving collections processes and operational efficiency.
  • Demonstrate professionalism and empathy when working with hospitals, health systems, and other healthcare customers.
Who You Are 
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Demonstrated customer service mindset and ability to build positive business relationships.
Experience You Bring
  • Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
  • 0-2 years of professional experience in finance, accounting, customer service, accounts receivable, collections, or another business-related function.
  • Proficiency with Microsoft Excel and Microsoft Office.
Not Required, But Nice to Have 
  • Internship or professional experience supporting accounts receivable or commercial collections.
  • Experience working with Oracle, NetSuite, Sage Intacct, or another ERP platform.
  • Experience supporting B2B customers in healthcare, SaaS, or another professional services environment.
  • Exposure to AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve communication, research, or workflow efficiency.

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