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Collections Analyst Ii Jobs (NOW HIRING)

Coca-Cola Northeast

Collections Analyst II

Bedford, NH

$25 - $27/hr

The Collections Analyst II is responsible for the efficient, effective, and timely collection of outstanding customer balances through professional written and oral communication. This position ...

TOPS Products

Credit & Collections Analyst

Naperville, IL · On-site

$25.91 - $34.50/hr

Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for ... Bachelor's degree in finance, accounting, or business-related field (or equivalent experience) * 2 ...

Staffingine LLC

Collections Analyst

Draper, UT · On-site

Contract * 1-2+ years of direct collections experience preferably in ecommerce, payments, financial service or a similar industry * Has proven ability to learn, adapt and train new processes and ...

TriOptus LLC

Collections Analyst

Draper, UT · On-site

Collections Analyst Location: Draper, UT Hybrid Duration: Contract to Hire * As part of Client ... We'd love to chat if you have: * 1-2+ years of direct collections experience preferably in e ...

MM International

Collections Analyst

Draper, UT · On-site

$22/hr

Title- Collections Analyst Duration- 6 Months Contract to Start Hybrid Role- 2 days onsite( Tuesday and Thursday) Pay Rate- $22.00/ hr. Shift Timing - 8:30 am to 5:30 pm Location- Draper, UT, 84020 ...

lansing

Collections Analyst

Richmond, VA

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and ... High school diploma. * 2 years related experience * Bachelor's degree is a plus, but not required ...

Ferrotec Usa

Collections Analyst

Livermore, CA · On-site

Analyze aging reports and provide insights on collection trends and potential risks to management ... Bachelor's degree in accounting or finance. * 2-4 years experiences of collections experience.

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

$37.50/hr

Other duties as assigned Qualifications: * 2-3 years of B2B collections experience * High school ... Ability to analyze and reconcile account records * Knowledge of general organizational policies and ...

Lukos

Intelligence Collections Analyst

Tampa, FL

MARCENT G-2 also coordinates with Higher, adjacent, and relevant supporting agencies. Responsibilities * Provide collections management analysis services that include experience in collection ...

Lukos

Intelligence Collections Analyst

Tampa, FL · On-site

MARCENT G-2 also coordinates with Higher, adjacent, and relevant supporting agencies. Responsibilities * Provide collections management analysis services that include experience in collection ...

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Collections Analyst Ii information

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How much do collections analyst ii jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for collections analyst ii in the United States is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What does a Collections Analyst II do?

A Collections Analyst II is responsible for managing and resolving outstanding accounts receivable balances for a company. They analyze customer accounts, contact clients to secure payment, and negotiate payment arrangements when necessary. Additionally, they may generate reports on collection activities, identify patterns or issues affecting payments, and collaborate with other departments to improve collection processes. Their role requires strong communication, analytical, and problem-solving skills.

What are some common challenges faced by a Collections Analyst II, and how can they be effectively managed?

Collections Analyst II professionals often encounter challenges such as managing a high volume of overdue accounts, handling difficult customer interactions, and balancing assertiveness with empathy. To overcome these, it’s important to develop strong communication and negotiation skills, stay organized with effective tracking systems, and build positive working relationships with both clients and internal teams. Leveraging technology for account management and staying updated on relevant regulations also helps ensure compliance and efficiency in daily operations.

What are the key skills and qualifications needed to thrive as a Collections Analyst II, and why are they important?

To thrive as a Collections Analyst II, you need strong analytical skills, knowledge of credit and collections processes, and typically a degree in finance, accounting, or a related field. Familiarity with collections management software, ERP systems like SAP or Oracle, and spreadsheet applications such as Excel is often required. Excellent communication, negotiation abilities, and attention to detail are standout soft skills for this role. These skills are crucial to effectively manage accounts receivable, minimize financial risk, and maintain positive client relationships.

What is the difference between Collections Analyst Ii vs Collections Analyst I?

AspectCollections Analyst ICollections Analyst II
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some roles may prefer an associate degree or relevant certifications
Work EnvironmentOffice setting, handling basic collections tasksOffice setting, managing more complex accounts and escalations
Employer & Industry UsageCommon in finance, banking, and healthcare sectorsSimilar industries, often with increased responsibilities
Search & Comparison IntentEntry-level role, basic collections tasksMid-level role, more complex collections and account management

The main difference between Collections Analyst I and II lies in experience and responsibility. Collections Analyst II typically handles more complex accounts, requires a bit more experience, and may involve additional responsibilities compared to Collections Analyst I. Both roles are common in finance and banking industries, with the II level representing a step up in expertise and scope.

More about Collections Analyst Ii jobs
What job categories do people searching Collections Analyst Ii jobs look for? The top searched job categories for Collections Analyst Ii jobs are:
Collections Analyst Ii jobs near you

Collections Analyst II

Coca-Cola Northeast

Bedford, NH

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Compensation: $25-$27/hour (Dependent on experience)
Schedule: Monday-Friday, 8am-4:30pm
Basic Requirements:

  • At least 2+ years of commercial collections experience 
  • Proficient in Microsoft Office applications
  • Experience with SAP preferred

Build a career where your work matters to the business, the customer, and the communities we serve.

Be part of Coca-Cola Beverages Northeast, a locally rooted, people-first organization where meaningful work, long-term growth, and community impact come together.

Why Coke Northeast?

  • You’ll join a company that serves local communities across the Northeast and invests in the people behind the work.
  • You’ll be part of a culture that values development, collaboration, and fresh perspectives at every level.
  • You’ll build a career with the scale, stability, and opportunity of a trusted, iconic brand.
Job Description

The Collections Analyst II is responsible for the efficient, effective, and timely collection of outstanding customer balances through professional written and oral communication.  This position requires an individual who can successfully manage collections for a portfolio of mid- sized key customer account chains. The Collections Analyst II will work closely with the deductions and cash applications teams to ensure the proper resolution of customer disputes along with the accurate application of payments. They will foster strong relationships with our key account sales team, pricing, marketing and administrative teams for their assigned customer portfolio. The ideal candidate for this position will have solid background in collections, recent demonstrable experience with SAP along with experience working within the beverage industry.

Essential Duties & Responsibilities
  • Prioritize and complete daily collection activities for key account customer portfolio to mitigate risk and ensure collections goals are obtained
  • Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues
  • Partner with all areas of accounts receivable to ensure outstanding customer balances are researched, collected and properly applied
  • Complete ongoing customer account reconciliations, navigate disputes and perform research utilizing customer portals
  • Document collections efforts with clear and concise notes
  • Strong communication with key accounts sales organization regarding customer balances, account risks, NSF payments, and disputes
  • Perform additional accounts receivable responsibilities as requested by leadership
Job Requirements
  • Bachelor’s degree in Accounting, Finance, or related discipline preferred
  • 5+ years of commercial collections experience with mid to large customer portfolios preferred
  • Strong communication and interpersonal skills both internal and external to the organization
  • Recent hands on experience with SAP preferred
  • Strong proficiency with Microsoft Office applications including: Outlook, Excel, Word and PowerPoint required
  • A customer service mindset with excellent problem solving, analytical, organizational and time management skills

Benefits & Perks
Eligible employees may have access to a comprehensive benefits package, which may include medical, dental, and vision insurance, a 401(k) with company match, life insurance, paid time off,  fitness reimbursements, tuition reimbursement, employee discounts, scholarship opportunities, and more.

*Benefits eligibility and offerings may vary based on position, location, employment type, and union governance.

Background Verification
Employment with Coke Northeast is contingent upon the satisfactory completion of a pre-employment background verification. Depending on the role, this process may include a criminal background check, drug screening, and/or review of driving records in accordance with company guidelines and applicable laws.

Equal Opportunity Employer
Coke Northeast is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, veteran status, disability, or any other legally protected status under federal, state, or local law.

Massachusetts Notice
Under Massachusetts law, it is unlawful for an employer to require or administer a lie detector test as a condition of employment or continued employment. Violations of this law may result in criminal penalties and civil liability.

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