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Collections Analyst Ii Jobs (NOW HIRING)

Toyota

Late Stage Collections Analyst

San Juan, PR

Grow. with us. Job Summary The Late-Stage Collections Analyst is responsible for managing and ... * 2-5 years of relevant/progressive work experience in similar field or industry Preferred * 5-10 ...

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How much do collections analyst ii jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for collections analyst ii in the United States is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What does a Collections Analyst II do?

A Collections Analyst II is responsible for managing and resolving outstanding accounts receivable balances for a company. They analyze customer accounts, contact clients to secure payment, and negotiate payment arrangements when necessary. Additionally, they may generate reports on collection activities, identify patterns or issues affecting payments, and collaborate with other departments to improve collection processes. Their role requires strong communication, analytical, and problem-solving skills.

What are some common challenges faced by a Collections Analyst II, and how can they be effectively managed?

Collections Analyst II professionals often encounter challenges such as managing a high volume of overdue accounts, handling difficult customer interactions, and balancing assertiveness with empathy. To overcome these, it’s important to develop strong communication and negotiation skills, stay organized with effective tracking systems, and build positive working relationships with both clients and internal teams. Leveraging technology for account management and staying updated on relevant regulations also helps ensure compliance and efficiency in daily operations.

What are the key skills and qualifications needed to thrive as a Collections Analyst II, and why are they important?

To thrive as a Collections Analyst II, you need strong analytical skills, knowledge of credit and collections processes, and typically a degree in finance, accounting, or a related field. Familiarity with collections management software, ERP systems like SAP or Oracle, and spreadsheet applications such as Excel is often required. Excellent communication, negotiation abilities, and attention to detail are standout soft skills for this role. These skills are crucial to effectively manage accounts receivable, minimize financial risk, and maintain positive client relationships.

What is the difference between Collections Analyst Ii vs Collections Analyst I?

AspectCollections Analyst ICollections Analyst II
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some roles may prefer an associate degree or relevant certifications
Work EnvironmentOffice setting, handling basic collections tasksOffice setting, managing more complex accounts and escalations
Employer & Industry UsageCommon in finance, banking, and healthcare sectorsSimilar industries, often with increased responsibilities
Search & Comparison IntentEntry-level role, basic collections tasksMid-level role, more complex collections and account management

The main difference between Collections Analyst I and II lies in experience and responsibility. Collections Analyst II typically handles more complex accounts, requires a bit more experience, and may involve additional responsibilities compared to Collections Analyst I. Both roles are common in finance and banking industries, with the II level representing a step up in expertise and scope.

More about Collections Analyst Ii jobs
What job categories do people searching Collections Analyst Ii jobs look for? The top searched job categories for Collections Analyst Ii jobs are:
Collections Analyst Ii jobs near you
Infographic showing various Collections Analyst Ii job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 3% As Needed, 75% Full Time, 10% Part Time, 2% Temporary, and 8% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $48,597 per year, or $23.4 per hour.

Credit and Collections Analyst

Superior Products Distributors Inc

Cheshire, CT • On-site

$24 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Hours: Monday – Friday, 8:00 AM – 5:00 PM

Summary:
The Credit & Collections Analyst is responsible for managing delinquent accounts by pursuing payments and maintaining accurate account records. This role includes processing and reviewing credit applications, validating credit references, ensuring compliance with tax regulations, and advising management on potential liabilities and savings opportunities. The analyst will also monitor accounts receivable, perform daily cash deposits, and consult with management on credit requests that exceed established guidelines, all while providing professional and courteous communication with account holders.

Responsibilities:

  • Request and pursue payment on delinquent accounts through professional communication with account holders.
  • Review and update account status according to established guidelines.
  • Maintain compliance with state and federal tax laws by reviewing tax status on accounts, identifying taxable transactions, and collecting required tax exemption documentation from account holders when needed.
  • Maintain a log of payment promises and pertinent account details; schedule follow-up communication with account holders.
  • Process credit applications and collect additional information as needed.
  • Review credit references by independently validating applicant-provided references or using a credit reporting service.
  • Perform daily cash receipt deposits.
  • Consult with the credit manager or other appropriate personnel when client credit requests exceed established guidelines.
  • Monitor accounts receivable and cash receipt reports.
  • Perform other related duties, as required.

Requirements

  • Two years of related experience in collections and/or accounts receivable preferred, with tax experience a plus.
  • Excellent organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to interact courteously and professionally with account holders.
  • Proficient in Microsoft Office Suite or similar software.
  • Maintain confidentiality and handle sensitive financial information with discretion.
  • High school diploma or equivalent required.


About Superior Product Distributors, Inc.

Superior Product Distributors, Inc. has been Southern New England’s largest independent, family-owned supplier of construction products and services since 1967. We offer a wide range of top-tier construction materials, jobsite equipment & supplies, jobsite technology, equipment rentals, and expert services to contractors and homeowners—all backed by our commitment to exceptional customer support. At Superior, we value the relationships we build with our employees, customers, and partners, and we are dedicated to fostering a workplace where your contributions make a difference.

Check Out Our Website: spdionline.com


Why Choose Superior?

At Superior, you're not just joining a company, you’re joining a team rooted in tradition, driven by values, and united by a shared commitment to excellence. We believe in creating a workplace where people feel supported, valued, and empowered to grow. Whether you’re just starting out or bringing years of industry experience, you'll find real opportunities to develop your skills, take on new challenges, and make a lasting impact.

We offer a comprehensive benefits package designed to support your health, work-life balance, and financial goals. Enjoy medical, dental, and vision coverage, an HSA with employer contributions, a 401(k) with company match, and company-paid long-term disability and life insurance. We prioritize your well-being with generous paid time off, sick time, holidays, and weekly pay every Friday. Plus, we provide employee discounts, wellness programs, and EAP access to help you thrive both personally and professionally.

If you're looking for a place where your work matters—and where integrity, teamwork, and dedication are more than just words—we invite you to build your future with Superior.

Superior is proud to be an equal opportunity employer. We encourage all qualified applicants, regardless of sex, race, religion, national origin, age, disability, sexual orientation, gender identity, or expression, to apply. All job offers are contingent upon successfully passing a pre-employment drug screen, background check, and providing proof of eligibility to work in the United States.