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Commercial Collections Manager Jobs (NOW HIRING)

Keybank

Commercial Collections Specialist

Amherst, NY · Hybrid

$18.75 - $25/hr

JOB SUMMARY A Specialist on the Commercial Collections team engages with commercial clients via ... Manage and diffuse challenging client situations independently * Collaborate as part of a team and ...

Rently

Collections Manager

Camarillo, CA · On-site

$80K - $90K/yr

Demonstrated expertise overseeing dedicated credit risk modeling, commercial collection operations ... managing relationships with third-party collections agencies. * Multi-State Accounts : Direct ...

Rently

Collections Manager

Camarillo, CA · On-site

$80K - $90K/yr

Demonstrated expertise overseeing dedicated credit risk modeling, commercial collection operations ... managing relationships with third-party collections agencies. * Multi-State Accounts : Direct ...

KeyBank

Commercial Collections Specialist

Amherst, NY · On-site

$18.75 - $25/hr

JOB SUMMARY A Specialist on the Commercial Collections team engages with commercial clients via ... Manage and diffuse challenging client situations independently * Collaborate as part of a team and ...

Rently

Collections Manager

Camarillo, CA · On-site

$80K - $90K/yr

Demonstrated expertise overseeing dedicated credit risk modeling, commercial collection operations ... managing relationships with third-party collections agencies. * Multi-State Accounts : Direct ...

Newrez

Commercial Collections Supervisor

Houston, TX · On-site

Primary Function The Supervisor Commercial Loans is a seasoned collections supervisor with prior management, mortgage, and Commercial experience. This individual will be responsible for the ...

6AM City

Collections Specialist

Lansing, MI

$18.75 - $25.25/hr

... commercial collections experience. Great verbal and written communication skills, with the ability to communicate assertively. The desire and ability to work independently and manage a workload ...

Parker

Collections Specialist

New York, NY · On-site

$90K - $100K/yr

Time-to-Resolution - Shorten average days to resolve delinquent cases About You: * 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or ...

Addison Group

Collections Specialist

Washington, DC · On-site

$23 - $25/hr

Collections Specialist Employment Type: Contract (6+ Months) Compensation: $23.00 - $25.00 / Per ... Manage a portfolio of commercial customer accounts and oversee collection efforts to reduce ...

TriMark

Credit & Collections Manager

Cleveland, OH · On-site

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in ...

CFS

Collections Specialist

Itasca, IL

$18 - $24.25/hr

Ability to manage a full workload independently Preferred Experience for the Collections Specialist * Background in commercial collections, equipment finance, or transportation industries * Exposure ...

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Commercial Collections Manager information

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$31K

$58.7K

$109K

How much do commercial collections manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for commercial collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Credit and Collections Vice President, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $100,000 annually, especially in large organizations or financial institutions. Advanced certifications and strong negotiation skills can also contribute to higher compensation in this field.

What does a Commercial Collections Manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a Commercial Collections Manager, and why are they important?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients who owe money to a company. They monitor accounts, negotiate payment plans, and ensure timely recovery of debts, often using specialized software and maintaining compliance with relevant laws. Strong communication and organizational skills are essential for success in this role.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized roles in investment banking, private equity, and law can also reach or surpass this level, often requiring advanced degrees, extensive experience, and strong negotiation skills.

What are some common challenges faced by Commercial Collections Managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

What is the highest paying job at a museum?

The highest paying roles at a museum typically include executive positions such as Museum Director or Chief Executive Officer, who oversee operations and strategic planning. These roles often require extensive experience, advanced degrees, and leadership skills, and they can earn six-figure salaries depending on the institution's size and funding.
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Commercial Collections Manager jobs near you
Commercial Collections Specialist

Commercial Collections Specialist

Keybank

Amherst, NY • Hybrid

$18.75 - $25/hr

Full-time

Medical, Dental, Retirement

Posted 24 days ago

KeyBank rating

8.4

Company rating: 8.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

36th of 150 rated banks

Job description

Location:

4224 Ridge Lea Road, Amherst New YorkWe are not your typical Collections team!

At KeyBank, we pride ourselves on being client advisors. We appreciate our clients, and our team excels at offering professional and courteous service to them. KeyBank offers you the ability to see career path advancement, on the job training and a variety of benefits including medical, dental, 401K and more. In this role, you will spend 90% of your day on the phone, helping our clients to bring their accounts to active and offer solutions.

Training: On-site 100% for the first 3 weeks.

Location: Hybrid - Amherst NY - In-office 2 days per week. after training (Wednesday and Thursday).

Hours: Schedules are between 8:00am and 9:00pm ET

Equipment is provided. Customer service skills, such as compassion and empathy, are essential to success in this role.

JOB SUMMARY

A Specialist on the Commercial Collections team engages with commercial clients via phone to resolve account delinquencies and provide professional, solutions-oriented service.

ROLES AND RESPONSIBILITIES

  • Communicate with clients primarily by phone to help resolve account delinquencies

  • Provide courteous and effective service, offering solutions to bring accounts current

  • Handle high transaction volumes accurately and efficiently

  • Meet established production goals and deadlines

  • Manage and diffuse challenging client situations independently

  • Collaborate as part of a team and assist in training new staff as needed

Requirements and Preferred Qualifications

  • High School Diploma or GED equivalent is required

  • Minimum 1 year of customer service experience is required

  • Excellent verbal and written communication skills

  • Strong interpersonal and leadership abilities

  • Ability to work independently and as part of a team

  • Proficient in handling pressure and meeting deadlines

  • Analytical skills for research and problem solving

  • Exceptional attention to detail

  • Demonstrated ability to handle multiple tasks accurately

  • Previous experience training or mentoring others is a plus

  • Adaptability to changing environments

This is an evergreen posting. We continuously accept applications for this role to build a pipeline of qualified candidates for future openings. While there may not be an immediate vacancy, your application may be considered for upcoming opportunities aligned with this position.

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.75 - $25.00 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/31/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

#LI-Hybrid

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Benefits

Hours and flexibility

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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