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Commercial Collections Manager Jobs in Indiana (NOW HIRING)

Commercial Collections Specialist (Contract-to-Hire) Location: North of Downtown Indianapolis, IN ... Manage a portfolio of commercial accounts and ensure timely collection of outstanding balances

... or commercial collections experience in a high-volume, fast-paced setting. • Strong verbal and written communication skills with the ability to manage follow-up and bring open items to resolution ...

Anticipates workflow issues and volume increases/decreases and keeps management advised. Skills and experience that will lead to success: * 3-5 years of commercial collections experience * Highly ...

Anticipates workflow issues and volume increases/decreases and keeps management advised. Skills and experience that will lead to success: * 3-5 years of commercial collections experience * Highly ...

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Commercial Collections Manager information

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Credit and Collections Vice President, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $100,000 annually, especially in large organizations or financial institutions. Advanced certifications and strong negotiation skills can also contribute to higher compensation in this field.

What does a Commercial Collections Manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a Commercial Collections Manager, and why are they important?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients who owe money to a company. They monitor accounts, negotiate payment plans, and ensure timely recovery of debts, often using specialized software and maintaining compliance with relevant laws. Strong communication and organizational skills are essential for success in this role.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized roles in investment banking, private equity, and law can also reach or surpass this level, often requiring advanced degrees, extensive experience, and strong negotiation skills.

What are some common challenges faced by Commercial Collections Managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

What is the highest paying job at a museum?

The highest paying roles at a museum typically include executive positions such as Museum Director or Chief Executive Officer, who oversee operations and strategic planning. These roles often require extensive experience, advanced degrees, and leadership skills, and they can earn six-figure salaries depending on the institution's size and funding.
What are popular job titles related to Commercial Collections Manager jobs in Indiana? For Commercial Collections Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Commercial Collections Manager jobs in Indiana look for? The top searched job categories for Commercial Collections Manager jobs in Indiana are:
What cities in Indiana are hiring for Commercial Collections Manager jobs? Cities in Indiana with the most Commercial Collections Manager job openings:
Collections Specialist

Collections Specialist

Robert Half

Indianapolis, IN • On-site

$21 - $24/hr

Temporary

Posted 8 days ago


Job description

Commercial Collections Specialist (Contract-to-Hire)

Location: North of Downtown Indianapolis, IN

Schedule: Hybrid (3 days in office, 2 days remote after training)

Employment Type: Contract-to-Hire


Our client, a growing service-based organization located just north of downtown Indianapolis, is seeking a Commercial Collections Specialist to join their team on a contract-to-hire basis. This position is ideal for a professional who enjoys building relationships with customers while maintaining a strong focus on collections, account resolution, and cash flow management.


The role will be fully in-office during the initial 3–4 week training period and will transition to a hybrid schedule of 3 days in the office and 2 days remote once training is successfully completed.


Key Responsibilities

  • Manage a portfolio of commercial accounts and ensure timely collection of outstanding balances
  • Contact customers via phone and email to resolve past-due invoices and payment discrepancies
  • Research, identify, and resolve billing issues that may impact payment timelines
  • Monitor accounts receivable aging reports and prioritize collection efforts
  • Maintain detailed collection notes and customer communication records
  • Collaborate with internal departments including billing, customer service, and operations to resolve account issues
  • Negotiate payment arrangements when appropriate and follow up to ensure commitments are met
  • Reconcile customer accounts and investigate unapplied payments or deductions
  • Assist with month-end reporting and collections-related projects as needed

What You'll Gain

  • Opportunity to join a stable and growing Indianapolis-area organization
  • Hybrid work schedule after training
  • Collaborative team environment
  • Potential for permanent employment based on performance and business need

If you're a motivated collections professional looking for your next opportunity, we'd love to hear from you. Apply today to learn more.

Qualifications

  • 2+ years of commercial collections, accounts receivable, or business-to-business collections experience
  • Strong communication and customer relationship management skills
  • Ability to effectively handle difficult conversations while maintaining professionalism
  • Experience reviewing aging reports and managing high-volume account portfolios
  • Proficiency with Microsoft Excel and ERP/accounting systems
  • Strong attention to detail and problem-solving abilities
  • Ability to work independently and prioritize competing deadlines

Preferred Qualifications

  • Experience in a service-based industry
  • Background in accounts receivable, cash applications, or credit and collections
  • Experience working with large customer accounts and resolving payment disputes

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948