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Commercial Collections Manager Jobs in Indiana (NOW HIRING)

Whiteford Kenworth

Accounts Receivable Specialist

South Bend, IN · On-site

$17.25 - $22.75/hr

... strong commercial collections experience, excellent communication skills, and the ability to work collaboratively across multiple dealership departments. Responsibilities * Manage and monitor a ...

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Robert Half

Accounts Receivable Clerk

Indianapolis, IN · On-site

$45K - $52K/yr

... manage multiple priorities while working closely with internal teams. Responsibilities ... At least 2 years of accounts receivable or commercial collections experience in a fast-paced ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · Hybrid

$45K - $60K/yr

Anticipates workflow issues and volume increases/decreases and keeps management advised. Skills and experience that will lead to success: * 3-5 years of commercial collections experience * Highly ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · On-site

$45K - $60K/yr

Anticipates workflow issues and volume increases/decreases and keeps management advised. Skills and experience that will lead to success: * 3-5 years of commercial collections experience * Highly ...

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Commercial Collections Manager information

What does a commercial collections manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a commercial collections manager?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What are some common challenges faced by commercial collections managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

What are popular job titles related to Commercial Collections Manager jobs in Indiana?

For Commercial Collections Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Commercial Collections Manager jobs in Indiana look for?

The top searched job categories for Commercial Collections Manager jobs in Indiana are:

What cities in Indiana are hiring for Commercial Collections Manager jobs?

Cities in Indiana with the most Commercial Collections Manager job openings:

Commercial Collections Manager jobs near you

Collections Representative

Global Channel Management, Inc.

Indianapolis, IN

$18/hr

Contractor

Re-posted 29 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Collections Representative needs Associates Degree (preferred) and/or equivalent years of successful work experience in collections environment.
Collections Representative requires:
Minimum of 5 years accounting and collections experience
Minimum of 5 years of customer service experience
Previous commercial collection experience required
Previous experience with reconciling complex accounts with multiple locations
Progressive related experience with commercial collections in a B2B environment
Results driven and takes initiative
Proven ability to decrease complex portfolio by 35-40% monthly
Extensive research and skip tracing skills
Collections Representative duties:
Proven ability to decrease complex portfolio by 35-40% monthly
Manages assigned portfolio of delinquent accounts through relationship building and the .
Manage account resolution to resolve debts in the manner most beneficial to customer and company needs. This is done by initiating and/or receiving collection calls using multiple communication methods (oral and written.)
Handles complex account reconciliation and balancing concerns by researching account inquiries

Additional Information

$18/hr

6 MONTHS

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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