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Commercial Collections Manager Jobs in Indiana (NOW HIRING)

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Commercial Collections Manager information

What does a commercial collections manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a commercial collections manager?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What are some common challenges faced by commercial collections managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

What are popular job titles related to Commercial Collections Manager jobs in Indiana?

For Commercial Collections Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Commercial Collections Manager jobs?

Cities in Indiana with the most Commercial Collections Manager job openings:

Credit & Collections Specialist Sr

Elevance Health

Indianapolis, IN • Hybrid

$20.75 - $27.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Elevance Health rating

7.5

Company rating: 7.5 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

219th of 315 rated insurance


Job description

Anticipated End Date:

2026-09-10

Position Title:

Credit & Collections Specialist Sr

Job Description:

Credit & Collections Specialist Sr

Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Credit & Collections Specialist Sris responsible for complex collection activities related to past due health insurance premiums and/or past due health insurance claims.

How you will make an impact:

  • Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
  • Researches validity of past due and/or disputed debt.
  • Generates demand letters.
  • Prepares reports reflecting status of credit and collection activities for management review.

Minimum Requirements:

  • H.S. diploma or equivalent and a minimum of 2 years of commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

AFA > Financial Operations

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.


What Elevance Health employees say

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

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