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Credit Collections Analyst Jobs in Indiana (NOW HIRING)

Tire Rack

Sr. Credit Representative

South Bend, IN · On-site

$22 - $26/hr

This position is ideal for a detail-oriented professional with strong collections experience who ... Excellent analytical, critical-thinking, and problem-solving abilities. * Strong organizational ...

Discount Tire

Sr. Credit Representative

South Bend, IN · On-site

This position is ideal for a detail-oriented professional with strong collections experience who ... Excellent analytical, critical-thinking, and problem-solving abilities. * Strong organizational ...

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

... analytics capabilities, as well as a full suite of document storage, scanning, and physical ... Generate monthly credit/debit logs * Monitor and process invoices from vendors weekly * Answer and ...

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All JobsCredit Collections Analyst JobsCredit Collections Analyst Jobs in Indiana

Credit Collections Analyst information

See Indiana salary details

$15

$24

$33

How much do credit collections analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for credit collections analyst in Indiana is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $29.04 per hour, depending on experience, location, and employer.

What is a credit collections analyst?

Credit Collections Analysts are professionals responsible for managing and analyzing a company's accounts receivable to ensure timely collection of outstanding payments from clients or customers. They assess credit risk, monitor overdue accounts, communicate with clients regarding payment issues, and develop strategies to minimize bad debt. Their role is vital in maintaining a healthy cash flow and reducing financial risk for the organization.

What are the key skills and qualifications needed to thrive as a credit collections analyst?

To thrive as a Credit Collections Analyst, you need a strong understanding of accounting principles, financial analysis, and credit risk assessment, often backed by a degree in finance or a related field. Familiarity with ERP systems, collections software, and proficiency in Excel are typically required, along with certifications such as the Credit Business Associate (CBA) being advantageous. Excellent negotiation, problem-solving, and interpersonal communication skills help in managing client relationships and resolving outstanding debts. These skills are vital for minimizing financial losses, optimizing cash flow, and maintaining positive business relationships.

How does a credit collections analyst typically collaborate with sales and customer service teams to resolve outstanding accounts?

Credit Collections Analysts frequently work alongside sales and customer service teams to address overdue accounts while maintaining positive client relationships. They coordinate with sales representatives to gain insights into customer payment behaviors and discuss possible solutions, such as payment plans or dispute resolutions. Additionally, they rely on customer service teams to communicate policy changes or clarify billing issues, ensuring that all parties are aligned in pursuing timely payments without compromising customer satisfaction. This cross-functional collaboration is essential for effective collections and for supporting overall business objectives.

What is the difference between Credit Collections Analyst vs Credit Analyst?

AspectCredit Collections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing collectionsAssessing creditworthiness and approving credit lines
Required SkillsDebt recovery, negotiation, communicationFinancial analysis, risk assessment, credit scoring
Work EnvironmentCollections departments, finance teamsBanking, lending institutions, corporate finance
CertificationsOften no formal certification, but experience valuedCertifications like CFA or credit-specific courses

While both roles involve credit management, the Credit Collections Analyst primarily focuses on recovering overdue payments and managing collections, whereas the Credit Analyst evaluates credit risk and approves credit lines. The roles share skills in financial analysis but differ in their core responsibilities and work environments.

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The top searched job categories for Credit Collections Analyst jobs in Indiana are:

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For Credit Collections Analyst jobs in IN, the most frequently searched job titles are:

Credit Collections Analyst jobs near you
Infographic showing various Credit Collections Analyst job openings in Indiana as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,704 per year, or $24.9 per hour.

Credit & Collections Analyst

Franklin Electric

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Credit & Collections Analyst
Department: Finance / Accounting / Audit
Employment Type: Full Time
Location: US - Indiana - Fort Wayne
Reporting To: Joy Conrad
Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
What you will be doing:
  • Responsible for evaluating the credit risk for all customers, the establishment of credit conditions, the analysis of the overall exposure,
  • Responsible for managing all orders on hold, customer accounts reaching or exceeding their credit limit, and performing all debt collection activities required.
  • Responsible for coordinating reactive and proactive credit control. Identify the root cause of issues negatively impacting the debt collection process.
  • Responsible for escalating any issue and executing strategies to recover any unpaid amount.
  • Performs administrative and analytical assignments.

Who we want:If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
  • Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:
  • Bachelor's degree in accounting, business administration, finance, or a related field (Required)
  • 0-3 years of experience in credit & collections, accounting, or a related field (Required)
  • Must have a customer service focus that builds and enhances positive relationships within the organization and with external parties.
  • Ability to deal with conflict effectively and be able to challenge the business when necessary.
  • Understands basic accounting and mathematical concepts and is able to perform related analyses, including financial statement analysis.

Don't feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
Company Values & Benefits
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Hybrid remote work arrangements
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • On site café & complimentary beverage stations
  • Indoor fitness facility & outdoor walking paths
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

Apply