ZipRecruiter

Log In

1

Credit Collections Coordinator Jobs in Indiana (NOW HIRING)

pca

Plant Accountant

Columbus, IN

$62K - $78K/yr

The Plant Accountant is responsible for organizing and coordinating the general accounting ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

Aston Carter

Ap/ar Coordinator

Hammond, IN · On-site

$54K - $61K/yr

Process customer payments and credit card transactions accurately and in a timely manner ... Support collections efforts by assisting with follow-up on past-due accounts and reviewing aging ...

Clayton Homes

Accounts Receivable Coordinator

Morristown, IN · On-site

$19.25 - $24.75/hr

The Accounts Receivable Specialist is responsible for managing customer invoicing, collections, cash application, account reconciliations, and credit-related activities for a truss manufacturing ...

next page

Showing results 1-20

All JobsCredit Collections JobsCredit Collections Coordinator JobsCredit Collections Coordinator Jobs in Indiana

Credit Collections Coordinator information

What does a credit collections coordinator do?

A Credit Collections Coordinator is responsible for managing and overseeing a company's accounts receivable, ensuring that customers pay their invoices on time. They communicate with clients to resolve outstanding debts, negotiate payment plans, and maintain accurate records of all collection activities. Additionally, they may work with sales and finance teams to assess credit risks and recommend actions for delinquent accounts. Their role is essential in maintaining healthy cash flow and minimizing financial losses for the organization.

How does a credit collections coordinator typically collaborate with sales and customer service teams to resolve overdue accounts?

A Credit Collections Coordinator frequently works with sales and customer service teams to address overdue accounts by sharing information about outstanding balances and payment history. They may participate in joint meetings to discuss customer concerns, negotiate payment arrangements, and ensure the customer experience remains positive while pursuing collections. Effective collaboration helps identify potential billing errors, understand customer challenges, and find solutions that support both revenue recovery and customer retention.

What are the key skills and qualifications needed to thrive as a credit collections coordinator, and why are they important?

To thrive as a Credit Collections Coordinator, you need a solid understanding of accounts receivable processes, credit risk analysis, and familiarity with financial regulations, often supported by a degree in finance or accounting. Experience with ERP systems like SAP or Oracle, and proficiency in collection management software, are typically required. Strong negotiation, problem-solving, and interpersonal skills help in effectively resolving payment issues and maintaining positive client relationships. These skills are essential for minimizing financial risk, improving cash flow, and supporting the company's overall financial health.

What is the difference between Credit Collections Coordinator vs Credit Analyst?

AspectCredit Collections CoordinatorCredit Analyst
Primary FocusManaging overdue accounts and collecting paymentsAssessing creditworthiness and analyzing financial data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer serviceFinance, risk management, credit departments
CertificationsTypically none required, but collections certifications helpfulCPA, CFA, or similar certifications advantageous

The Credit Collections Coordinator primarily focuses on recovering overdue payments and managing collections processes, often requiring strong communication and negotiation skills. In contrast, a Credit Analyst evaluates credit risk and analyzes financial data to determine creditworthiness. While both roles are essential in credit management, they differ in their core responsibilities and skill sets, with the Collections Coordinator emphasizing debt recovery and the Credit Analyst emphasizing risk assessment.

What are the most commonly searched types of Credit Collections jobs in Indiana?

The most popular types of Credit Collections jobs in Indiana are:

What are popular job titles related to Credit Collections Coordinator jobs in Indiana?

For Credit Collections Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Credit Collections Coordinator jobs in Indiana look for?

The top searched job categories for Credit Collections Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Credit Collections Coordinator jobs?

Cities in Indiana with the most Credit Collections Coordinator job openings:

Credit Collections Coordinator jobs near you
Infographic showing various Credit Collections Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Credit Collections Representative

Circle Logistics

Fort Wayne, IN • On-site

Other

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are seeking a detail-oriented Credit & Collections Representative to manage a portfolio of customer accounts throughout the credit lifecycle, from initial onboarding through payment collection. This position requires the ability to evaluate creditworthiness, execute timely collection of outstanding receivables, and collaborate with sales and operations teams to resolve disputes while maintaining business continuity. This role demands strong relationship management capabilities combined with professional assertiveness in collections activities.

Primary Responsibilities

  • Manage and monitor customer account portfolios, tracking aging schedules and prioritizing collection outreach to optimize Days Sales Outstanding (DSO) and minimize past-due balances
  • Execute outbound collection activities, including telephone communications and written correspondence, to secure payment on overdue invoices
  • Conduct credit evaluations for new customer applications utilizing established scoring frameworks, including credit report analysis and reference verification, to determine appropriate credit limits and payment terms
  • Assess existing customer accounts for credit limit modifications and term extensions, applying standardized internal scoring criteria
  • Investigate and resolve billing discrepancies, short payments, and deductions through coordination with sales representatives, operations personnel, and customers
  • Process and reconcile cash applications, investigate unapplied or misapplied payments, and maintain account accuracy
  • Implement credit holds on accounts and escalate severely delinquent accounts for third-party collections or legal proceedings in accordance with company policy
  • Document all collection activities and customer communications with comprehensive, accurate records
  • Generate aging reports and exposure analyses for management review and identify emerging credit risks

Qualifications:
Qualifications

Required Qualifications

  • Minimum 2+ years of professional experience in credit management, collections, or accounts receivable functions (freight brokerage, transportation, or 3PL industry experience strongly preferred)
  • Demonstrated knowledge of order-to-cash processes and credit risk assessment fundamentals
  • Professional communication skills with the ability to conduct firm, professional conversations while maintaining business relationships
  • Proficiency in Microsoft Excel, including data sorting, filtering, and lookup functions, with demonstrated ability to work across multiple software systems
  • Exceptional organizational capabilities with meticulous attention to detail and the capacity to manage high-volume account portfolios
  • Self-directed work approach with demonstrated accountability and follow-through on assigned tasks

Preferred Qualifications

  • Experience with Transportation Management Systems (TransportPro, Cargotel, or equivalent) and accounting software platforms (QuickBooks)
  • Familiarity with Customer Relationship Management (CRM) tools, such as HubSpot
  • Background in commercial credit reporting tools and new-customer underwriting processes

Additional Information

Benefits

  • Competitive base-salary + uncapped commission
  • On-site training and career development with a fast track to promotion
  • Insurance benefits including: Health, vision, dental, life, and disability
  • Paid holidays and paid time off after 90 days

What Circle Logistics employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply