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Director Credit Collections Jobs in Indiana (NOW HIRING)

calumet

A/R Manager

Indianapolis, IN

The position reports to the company Director, Credit and Collections. KEY OBJECTIVES AND RESPONSIBILITIES: * This role is responsible for ensuring the prompt collection of the accounts receivable of ...

Cover Care

Collections Specialist

Westfield, IN · On-site

$17.75 - $24/hr

Minimum of 2 years' experience in collections, credit investigation, credit decision-making, or direct customer service. Education: * Associate degree required. * Four or more years of relevant ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

Direct Hire (Hybrid) * The Specialist, Collections will be responsible for performing collection ... or credit environment. * Proficiency in using collections software, customer relationship ...

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

... credit card • Sending emails to customers • Directing customers to in house personnel if there is a question/concern with the customer account • Following up with customers • Taking notes on ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Indianapolis, IN 46240 Duration : Full-Time Employment, Direct Hire (Hybrid - 2 days per week in ... or credit environment. Familiarity with debt collection laws, regulations, and compliance ...

MRINetwork Jobs

Director of Finance

Lafayette, IN · On-site

... billing, collections, cash receipts, vendor payments, payroll-related accounting, credit card ... Director of Finance Requirements: * Bachelor's degree in accounting, finance, business, or a ...

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All JobsCredit Collections JobsDirector Credit Collections JobsDirector Credit Collections Jobs in Indiana

Director Credit Collections information

What does a director credit collections do?

A Director of Credit Collections is responsible for overseeing an organization's credit and collections department. This role involves developing policies and procedures to ensure timely payments from customers, managing credit risk, and maintaining healthy cash flow. The director leads a team of credit and collections professionals, analyzes credit data, sets credit limits, and works to resolve delinquent accounts. They also collaborate with other departments to support business goals and ensure compliance with relevant regulations.

How does a director credit collections effectively collaborate with other departments to optimize cash flow and minimize risk?

As a Director of Credit Collections, collaboration with departments such as Sales, Finance, and Customer Service is essential for maintaining healthy cash flow and minimizing credit risk. You’ll regularly work with Sales to set appropriate credit terms for clients, partner with Finance to analyze aging reports and forecast revenue, and coordinate with Customer Service to resolve disputed accounts. Effective communication and cross-functional meetings help ensure company policies are followed while maintaining positive customer relationships and achieving collection targets.

What are the key skills and qualifications needed to thrive as a director credit collections, and why are they important?

To thrive as a Director of Credit Collections, you need deep knowledge of credit risk analysis, collections strategies, and financial regulations, usually backed by a bachelor’s degree in finance, accounting, or a related field. Familiarity with collections management software (like SAP or Oracle), financial reporting tools, and relevant certifications such as Certified Credit Executive (CCE) is valuable. Strong leadership, negotiation, and analytical skills help drive team performance and effective customer resolution. These capabilities are vital to minimize bad debt, optimize cash flow, and maintain strong client relationships for the organization’s financial stability.

What is the difference between Director Credit Collections vs Credit Analyst?

AspectDirector Credit CollectionsCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit/collections, leadership skillsBachelor's degree in finance, accounting, or related field, some experience in credit analysis
Work EnvironmentManagement of collections teams, strategic planning, high-level decision makingAnalyzing credit data, assessing risk, preparing reports
Employer & Industry UsageFinancial institutions, large corporations, credit agenciesBanks, lending companies, financial services
Common Search & ComparisonYesNo

The main difference between a Director Credit Collections and a Credit Analyst lies in their responsibilities and seniority. The Director oversees collections strategies and manages teams, requiring leadership experience. The Credit Analyst focuses on assessing credit risk and analyzing data. Both roles are vital in credit management but differ in scope and level of responsibility.

What are the most commonly searched types of Credit Collections jobs in Indiana?

The most popular types of Credit Collections jobs in Indiana are:

What are popular job titles related to Director Credit Collections jobs in Indiana?

For Director Credit Collections jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Credit Collections jobs in Indiana look for?

The top searched job categories for Director Credit Collections jobs in Indiana are:

What cities in Indiana are hiring for Director Credit Collections jobs?

Cities in Indiana with the most Director Credit Collections job openings:

Director Credit Collections jobs near you
Infographic showing various Director Credit Collections job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution.

Credit Collections Representative

Circle Logistics

Fort Wayne, IN • On-site

Other

Medical, Dental, Vision, Life, PTO

Re-posted 13 days ago

Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are seeking a detail-oriented Credit & Collections Representative to manage a portfolio of customer accounts throughout the credit lifecycle, from initial onboarding through payment collection. This position requires the ability to evaluate creditworthiness, execute timely collection of outstanding receivables, and collaborate with sales and operations teams to resolve disputes while maintaining business continuity. This role demands strong relationship management capabilities combined with professional assertiveness in collections activities.

Primary Responsibilities

  • Manage and monitor customer account portfolios, tracking aging schedules and prioritizing collection outreach to optimize Days Sales Outstanding (DSO) and minimize past-due balances
  • Execute outbound collection activities, including telephone communications and written correspondence, to secure payment on overdue invoices
  • Conduct credit evaluations for new customer applications utilizing established scoring frameworks, including credit report analysis and reference verification, to determine appropriate credit limits and payment terms
  • Assess existing customer accounts for credit limit modifications and term extensions, applying standardized internal scoring criteria
  • Investigate and resolve billing discrepancies, short payments, and deductions through coordination with sales representatives, operations personnel, and customers
  • Process and reconcile cash applications, investigate unapplied or misapplied payments, and maintain account accuracy
  • Implement credit holds on accounts and escalate severely delinquent accounts for third-party collections or legal proceedings in accordance with company policy
  • Document all collection activities and customer communications with comprehensive, accurate records
  • Generate aging reports and exposure analyses for management review and identify emerging credit risks

Qualifications:
Qualifications

Required Qualifications

  • Minimum 2+ years of professional experience in credit management, collections, or accounts receivable functions (freight brokerage, transportation, or 3PL industry experience strongly preferred)
  • Demonstrated knowledge of order-to-cash processes and credit risk assessment fundamentals
  • Professional communication skills with the ability to conduct firm, professional conversations while maintaining business relationships
  • Proficiency in Microsoft Excel, including data sorting, filtering, and lookup functions, with demonstrated ability to work across multiple software systems
  • Exceptional organizational capabilities with meticulous attention to detail and the capacity to manage high-volume account portfolios
  • Self-directed work approach with demonstrated accountability and follow-through on assigned tasks

Preferred Qualifications

  • Experience with Transportation Management Systems (TransportPro, Cargotel, or equivalent) and accounting software platforms (QuickBooks)
  • Familiarity with Customer Relationship Management (CRM) tools, such as HubSpot
  • Background in commercial credit reporting tools and new-customer underwriting processes

Additional Information

Benefits

  • Competitive base-salary + uncapped commission
  • On-site training and career development with a fast track to promotion
  • Insurance benefits including: Health, vision, dental, life, and disability
  • Paid holidays and paid time off after 90 days

What Circle Logistics employees say

Hours and flexibility

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