1

Director Credit Collections Jobs in Madison, IN (NOW HIRING)

Director Credit Collections information

See Madison, IN salary details

$52.3K

$92.9K

$150.5K

How much do director credit collections jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director credit collections in Madison, IN is $92,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $101,400.00 per year, depending on experience, location, and employer.

What does a director credit collections do?

A Director of Credit Collections is responsible for overseeing an organization's credit and collections department. This role involves developing policies and procedures to ensure timely payments from customers, managing credit risk, and maintaining healthy cash flow. The director leads a team of credit and collections professionals, analyzes credit data, sets credit limits, and works to resolve delinquent accounts. They also collaborate with other departments to support business goals and ensure compliance with relevant regulations.

How does a director credit collections effectively collaborate with other departments to optimize cash flow and minimize risk?

As a Director of Credit Collections, collaboration with departments such as Sales, Finance, and Customer Service is essential for maintaining healthy cash flow and minimizing credit risk. You’ll regularly work with Sales to set appropriate credit terms for clients, partner with Finance to analyze aging reports and forecast revenue, and coordinate with Customer Service to resolve disputed accounts. Effective communication and cross-functional meetings help ensure company policies are followed while maintaining positive customer relationships and achieving collection targets.

What are the key skills and qualifications needed to thrive as a director credit collections, and why are they important?

To thrive as a Director of Credit Collections, you need deep knowledge of credit risk analysis, collections strategies, and financial regulations, usually backed by a bachelor’s degree in finance, accounting, or a related field. Familiarity with collections management software (like SAP or Oracle), financial reporting tools, and relevant certifications such as Certified Credit Executive (CCE) is valuable. Strong leadership, negotiation, and analytical skills help drive team performance and effective customer resolution. These capabilities are vital to minimize bad debt, optimize cash flow, and maintain strong client relationships for the organization’s financial stability.

What is the difference between Director Credit Collections vs Credit Analyst?

AspectDirector Credit CollectionsCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit/collections, leadership skillsBachelor's degree in finance, accounting, or related field, some experience in credit analysis
Work EnvironmentManagement of collections teams, strategic planning, high-level decision makingAnalyzing credit data, assessing risk, preparing reports
Employer & Industry UsageFinancial institutions, large corporations, credit agenciesBanks, lending companies, financial services
Common Search & ComparisonYesNo

The main difference between a Director Credit Collections and a Credit Analyst lies in their responsibilities and seniority. The Director oversees collections strategies and manages teams, requiring leadership experience. The Credit Analyst focuses on assessing credit risk and analyzing data. Both roles are vital in credit management but differ in scope and level of responsibility.

What are the most commonly searched types of Credit Collections jobs in Madison, IN?

The most popular types of Credit Collections jobs in Madison, IN are:

What job categories do people searching Director Credit Collections jobs in Madison, IN look for?

The top searched job categories for Director Credit Collections jobs in Madison, IN are:

What cities near Madison, IN are hiring for Director Credit Collections jobs?

Cities near Madison, IN with the most Director Credit Collections job openings:

Infographic showing various Director Credit Collections job openings in Madison, IN as of June 2026, with employment types broken down into 2% As Needed, 53% Full Time, 41% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $92,861 per year, or $44.6 per hour.

Full-time

Posted 14 days ago


Key responsibilities

  • Review and assemble loan applications, and approve loans that meet established lending criteria and limits.

  • Meet with applicants to explain credit policies, obtain additional documentation, and provide financial counseling.

  • Prepare loan documents, close and fund loans, and follow-up on lien perfections and collateral inspections.


Job description

Job Title: Loan Officer Status: Non-Exempt
Reports to: Chief Lending Officer
Summary: Under general supervision, but in accordance with established lending policies and procedures, receives and reviews applications for consumer credit. Meets with applicants to explain credit policies and to obtain additional loan documentation. Assembles loan applications and approves loans that meet established lending criteria and are within approval lending limits. Presents loan requests above lending limit to senior loan officer and/or other appropriate groups.
Essential Duties
  • Complete loan applications
  • Provide financial counseling
  • Underwrite credit applicants
  • Make sound and justifiable credit decisions
  • Prepare counter offers and loan denials
  • Prepare and present applicable loans to the monthly directors loan committee
  • Adhere and comply with all state and federal regulations in regards to consumer lending
  • Prepare proper documents for loan closing
  • Close and fund loans
  • Follow-up procedures such as lien perfections, collateral inspections
  • Cross-sell other products and services offered by Friendship Bancorp
  • Sell insurance on loans
  • Provide guidance and decision making advice to other lenders
  • Works with Collections Department to manage delinquent loans and Bank-owned property
Non-essential Duties
Other duties as assigned by management.
Knowledge, Skills, and Abilities:
  • Strong decision making abilities
  • Maintains extensive knowledge of all regulatory, compliance, procedural, and policy information
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from regulatory agencies
  • Ability to write professional correspondence
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to calculate figures and amounts such as discounts, interest, and percentages.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Training and Experience:
  • Bachelor's degree (B. A.) or equivalent from four-year college or university; and
  • Three to five years related experience and/or training; or
  • Equivalent combination of education and experience.
Conditions of Employment:
  • Must travel between branches as required.
  • Must pass background check.
NOTE: Friendship State Bank reserves the right to modify, interpret, or apply this job description, as it desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”. The aforementioned job requirements may be changed to fulfill any obligation(s) to reasonably accommodate qualified individuals with disabilities.
Friendship State Bank
Summary of Physical, Sensory, and
Environmental Requirements
Needed to Perform Essential Job Duties
Job Title: Loan Officer
A. Physical Requirements
1. Lifting: Up to 20 pounds.
2. Carrying: Up to 20 pounds.
Computers, telephones, calculators, office equipment, microfilm
3. Pushing/Pulling: Up to 20 pounds.
4. Use of Equipment:
Continuously
Frequently
Occasionally
Not At All
Explanation
5. Sitting
x
6. Standing
x
7. Walking
x
8. Bending
x
9. Stooping
x
10. Crawling
x
11. Climbing
x
12. Reaching Above Head
x
13. Grasping:
a. One Hand
x
b. Both Hands
x
14. Fine Manipulating:
a. One Hand
x
b. Two Hands
x
B. Environment Requirements
Continuously
Frequently
Occasionally
Not At All
Explanation
1. Exposed To Marked Changes In Temperature
x
2. Outside Work
x
3. Exposure to Dust, Fumes, Odors, Water, Etc.
x
4. Exposure to Biological, Mechanical, Electrical, and/or Chemical Hazards
x
5. Normal (Inside) Environment
x
C. Sensory Requirements
1. Eyesight
Explanation
a. Normal/Corrected
x
Necessary
Not Necessary
b. Close Eye Work
Necessary
x
Not Necessary
c. Other
Necessary
x
Not Necessary
2. Hearing
a. Normal Tones
x
Necessary
Not Necessary
b. Soft Tones
Necessary
x
Not Necessary
c. Other
Necessary
x
Not Necessary
3. Distinguish Smells
Necessary
x
Not Necessary
4. Distinguish Temperatures By:
a. Touch
Necessary
x
Not Necessary
b. Proximity
Necessary
x
Not Necessary