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Credit Collections Manager Jobs in Madison, IN (NOW HIRING)

bestway

Credit Manager

Westport, KY · On-site

... collections. * Be responsible for maintaining, organizing, protecting, and storing products in ... The Credit Manager Position is required to embrace and represent the Bestway's Bring It Values!

bestway

Credit Manager

Westport, KY · On-site

... collections. * Be responsible for maintaining, organizing, protecting, and storing products in ... The Credit Manager Position is required to embrace and represent the Bestway's Bring It Values!

OneMain Financial

Branch Manager

Scottsburg, IN · On-site

Manage training on branch operations, compliance and collections, providing real time coaching to ... College degree or experience with underwriting, credit decision, or related financial industry ...

OneMain Financial

Branch Manager

Scottsburg, IN · On-site

Manage training on branch operations, compliance and collections, providing real time coaching to ... College degreeorexperience with underwriting, credit decision, or related financial industry ...

All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Madison, IN

Credit Collections Manager information

See Madison, IN salary details

$50K

$80K

$116.6K

How much do credit collections manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for credit collections manager in Madison, IN is $79,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $91,800.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
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What cities near Madison, IN are hiring for Credit Collections Manager jobs?

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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Madison, IN as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $79,954 per year, or $38.4 per hour.

Credit Manager

bestway

Westport, KY • On-site

Full-time

Re-posted 12 days ago

Job description

Summary / Objective

At Bestway our Credit Managers play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Credit Managers to be customer centric individuals that help our customers achieve product ownership through on time renewals.

Essential Functions

  • Greeting customers as they enter the store.

  • Be a Bestway brand ambassador who affects and promotes Bestway’s commitment to have the best products at the best prices delivered by the best people in the business.

  • Support all efforts to improve revenue and profit growth.

  • Achieve credit standards by using the “4 Key Principles of Customer Interaction”, Bestway’s Policy and Procedures while abiding by State and Federal laws.

  • Must bring energy and enthusiasm to exceed customer service expectations.

  • Be proficient at the Credit and Sales Minutes.

  • Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer’s experience during all customer interactions.

  • Establish professional communication and problem solving skills with customers and co-workers.

  • Use logistics to manage Sales Representatives to the most efficient manner on deliveries, returns, service calls, and field collections.

  • Be responsible for maintaining, organizing, protecting, and storing products in stock room area and possess the ability to lead Sales Representatives to assist you.

  • As a brand ambassador always represent yourself and your company in a professional manner.

  • Have the ability to learn, develop, and teach the skill to assemble products as well as do minor touch ups, repairs, and refurbishment to ensure all products are rent ready within 48 hours.

  • Must be competent at explaining the rental agreement and 7 Steps to Renewals.

  • Must ensure maintenance and upkeep for vehicles.

  • Complete all other tasks assigned at the discretion of management.

 

 

Competencies

  • Have the opportunity to advance to Store and District Manager positions.

  • Be able to explain the rental agreement and have a thorough understanding of how it works.

  • Develop collection skills to help grow our customer base by learning to utilize the “4 Key Principles of Customer Interaction.”

  • Successfully lead staff and daily operations of the store in the absence of the manager.

  • Engage in continuous self-development.

 

Position Type / Expected Hours of Work

This is a full-time position.  Days and hours of work are Monday through Saturday

8:00 a.m. to 6 p.m. and will require additional hours as needed. 

The Credit Manager Position is required to embrace and represent the Bestway’s Bring It Values!

  • Caring

  • Integrity

  • Servant Leadership

  • Ownership

  • Fun

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