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Credit Collections Manager Jobs in Fishers, IN (NOW HIRING)

Allegion

Credit & Collections Analyst

Carmel, IN · On-site

Credit & Collections Analyst-US Remote Qualified candidates must be legally authorized to be ... The successful candidate will take ownership in managing an accounts receivable portfolio of ...

calumet

A/R Manager

Indianapolis, IN

The Accounts Receivable Manager - Collections is responsible for ensuring prompt payment ... The position reports to the company Director, Credit and Collections. KEY OBJECTIVES AND ...

Doist

Associate Director, Order to Cash

Fishers, IN · On-site

$130 - $190/hr

... management, strong cash performance, audit‑ready operations, and a scalable customer experience ... Credit, Collections, Disputes & Cash Performance Set and maintain customer credit policies, risk ...

SOUL PROVIDER INC

Collections Specialist

Westfield, IN · On-site

$52K - $56K/yr

This role supports and guides front-line Collectors, reviews account activity, and manages ... Minimum of 2 years' experience in collections, credit investigation, credit decision-making, or ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

... or credit environment. * Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. * Familiarity with debt collection laws, regulations ...

Cover Care

Collections Specialist

Westfield, IN

$17.75 - $24/hr

This role supports and guides front-line Collectors, reviews account activity, and manages ... Minimum of 2 years' experience in collections, credit investigation, credit decision-making, or ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone ... or credit environment. Familiarity with debt collection laws, regulations, and compliance ...

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

GRM Information Management is a leading provider of information management systems with over 35 ... Generate monthly credit/debit logs * Monitor and process invoices from vendors weekly * Answer and ...

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Credit Collections Manager information

See Fishers, IN salary details

$51K

$81.5K

$118.9K

How much do credit collections manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for credit collections manager in Fishers, IN is $81,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $93,600.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, and 12% Hybrid job distribution, with an average salary of $81,535 per year, or $39.2 per hour.

Manager, Credit and Collections

Wheaton World Wide Moving U.S.

Indianapolis, IN • On-site

$50K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

The mission of Wheaton | Bekins is to be the premier provider of quality worldwide transportation services. We are committed to total customer satisfaction, growth, financial stability and to treating everyone who comes in contact with Wheaton | Bekins network honestly and with friendly professionalism.
Wheaton | Bekins is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Wheaton | Bekins's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Comprehensive Benefits Package
We offer a robust benefits package designed to support your health, financial well-being, and future, including:
  • Company-subsidized medical and group life insurance
  • Company-paid long-term disability insurance
  • Access to group-discounted rates for dental, vision, voluntary life, short-term disability, critical illness, and accident insurance
  • Retirement savings through a 401(k) plan with up to a 5% employer match
  • Participation in an Employee Stock Ownership Plan (ESOP)

ABOUT THIS POSITION:
Title: Manager, Credit and Collections
FLSA: Exempt
Supervises Credit & Collections Team
Reports directly to CFO
Location: Indianapolis, Hybrid
This position oversees Credit and Collections operations, including accounts receivable, credit administration, collections, billing corrections, and customer account maintenance. The role supports timely receivables collection, sound credit decisions, and Company cash flow objectives.
Essential Duties and Responsibilities
Credit and Collections Management
  • Oversee credit and collections activities to support timely payment and reduce delinquency risk.
  • Monitor receivables and maintain effective customer relationships.
  • Review open receivables, including national, residential, military, interline, agent, and driver accounts.
  • Approve or deny credit applications and establish appropriate credit limits based on financial analysis and available credit information.
  • Resolve billing disputes, credit requests, account discrepancies, and billing corrections.
  • Maintain accurate credit records and ensure proper documentation of customer credit histories and collection efforts.

Military Billing Administration
  • Monitor military accounts to ensure timely invoice processing and payment.
  • Manage billing activities through Syncada, CWA, and DFAS systems, including electronic and paper invoice submissions as required.
  • Coordinate new military account setup and conduct ongoing account maintenance and follow-up.
  • Register and maintain company information in the System for Award Management (SAM) and other required government platforms.

Leadership and Staff Development
  • Lead, coach, and support the Credit and Collections team.
  • Conduct performance evaluations and provide ongoing performance feedback.
  • Support training and cross-training to promote continuity and employee development.
  • Delegate responsibilities appropriately and promote accountability within the department.

Process Improvement and Reporting
  • Monitor departmental performance metrics and aging trends.
  • Recommend process improvements to enhance efficiency, accuracy, and collections effectiveness.
  • Prepare delinquency, aging, and other management reports as required.
  • Collaborate with Finance and operational departments to support company objectives and resolve customer-related issues.

Additional Responsibilities
  • Provide backup support for Accounts Receivable and Credit & Receivables functions as needed.
  • Perform other duties and special projects as assigned.

Required Qualifications / Work Experience:
  • Minimum of three (3) years of credit and collections experience.
  • Prior supervisory or management experience required.
  • Strong knowledge of accounts receivable, credit risk assessment, and collection practices.
  • Strong communication, organizational, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office applications, including Excel.

Preferred Experience- Household goods moving, agency, or van line experience; Experience with military billing, government invoicing systems, or transportation industry billing practices.
Education: Associate degree in Business, Accounting, Finance, or a related field required. Equivalent combination of education and relevant experience may be considered.
Work Environment: This position operates primarily in a professional office environment with frequent telephone and computer use.

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