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Remote Collections Specialist Jobs in Indiana (NOW HIRING)

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to ...

Collections Specialist

Indianapolis, IN · On-site +1

$17.75 - $24/hr

Collections, billing, accounts receivable, or related experience * An understanding of insurance ... This position will begin onsite and may become hybrid or fully remote based on demonstrated ...

Specialist, Accounts Receivable

Goshen, IN · Remote

$18 - $23.75/hr

... specialists and operations executives, in a collegial atmosphere of professionalism and teamwork ... collections experience in a Hospital Business Office Working Conditions: Work from home and remote ...

New

Specialist, Billing

Goshen, IN · Remote

$17.25 - $23.25/hr

Proven experience in third party insurance billing, collections, or patient accounts, preferably in ... Work from home and remote location with a stable internet connection, a quiet and dedicated ...

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Pharmacy Billing Specialist

Indianapolis, IN · On-site +1

$18.50 - $24.75/hr

Collections experience or a willingness to make collection calls * Strong communication skills and ... This position will begin onsite and may become hybrid or fully remote based on demonstrated ...

Accounts Receivable Specialist

Indianapolis, IN · On-site +1

$19.25 - $25.50/hr

ROLE OVERVIEW We are looking for an Accounts Receivable Specialist to work out of our Indianapolis ... QUALIFICATIONS * 2 or more years relevant Accounts Receivable/Collections experience in a fast ...

Accounts Receivable Specialist

Indianapolis, IN · On-site +1

$19.25 - $25.50/hr

ROLE OVERVIEW We are looking for an Accounts Receivable Specialist to work out of our Indianapolis ... QUALIFICATIONS * 2 or more years relevant Accounts Receivable/Collections experience in a fast ...

... DATA COLLECTION SPECIALIST - Level II * Performs information gathering for data analytics ... Remote -Boston, MA, Chicago, IL, Cleveland, OH, Dallas, TX, Indianapolis, IN, JERSEY CITY, NJ, Las ...

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Remote Collections Specialist information

See Indiana salary details

$12

$20

$28

How much do remote collections specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote collections specialist in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What does a remote collections specialist do?

A Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts while working from a remote location, such as home. They handle inbound and outbound calls, negotiate payment plans, update account information, and document all communications with customers. The role requires strong communication skills, empathy, and the ability to maintain professionalism when discussing sensitive financial matters. Remote Collections Specialists often use specialized software to track accounts and ensure timely resolution of outstanding debts. Their primary goal is to recover funds for businesses while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a remote collections specialist?

To thrive as a Remote Collections Specialist, you need strong knowledge of accounts receivable processes, negotiation techniques, and typically a high school diploma or equivalent. Familiarity with collections software, CRM systems, and sometimes FDCPA certification is often required. Excellent communication, resilience, and problem-solving skills help build rapport with customers and handle challenging conversations. These abilities are essential for effectively recovering outstanding payments while maintaining positive client relationships and adhering to compliance standards.

What are the typical challenges faced by a remote collections specialist, and how can they be managed effectively?

Remote Collections Specialists often face challenges such as limited face-to-face interaction with clients, difficulties in establishing rapport over the phone or email, and managing time across different accounts and deadlines. To manage these effectively, it's important to use clear communication, leverage technology tools for tracking and follow-up, and maintain a structured daily routine. Building strong organizational skills and staying proactive with regular updates from the team can also help maintain productivity and foster collaboration despite the remote environment.

What is the difference between Remote Collections Specialist vs Remote Accounts Receivable Clerk?

AspectRemote Collections SpecialistRemote Accounts Receivable Clerk
CredentialsHigh school diploma, collections or finance experienceHigh school diploma, finance or accounting background
Work EnvironmentRemote, client or company officesRemote, accounting departments
Industry UsageFinancial services, healthcare, telecomFinance, healthcare, retail
Job FocusRecovering overdue payments, contacting debtorsManaging accounts, processing payments, invoicing

While both roles involve finance and customer interaction, the Remote Collections Specialist primarily focuses on recovering overdue payments by contacting debtors, whereas the Remote Accounts Receivable Clerk manages invoicing and payment processing. Both roles require similar financial knowledge and are often found in the same industries, but their core responsibilities differ significantly.

What are the most commonly searched types of Collections Specialist jobs in Indiana?

The most popular types of Collections Specialist jobs in Indiana are:

What are popular job titles related to Remote Collections Specialist jobs in Indiana?

For Remote Collections Specialist jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Collections Specialist jobs?

Cities in Indiana with the most Remote Collections Specialist job openings:

Infographic showing various Remote Collections Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $42,484 per year, or $20.4 per hour.

Collections Specialist

CertaSite

Zionsville, IN • On-site, Remote

$18 - $24.25/hr

Full-time

Re-posted 4 days ago


CertaSite rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

7th of 37 rated health and safety providers


Job description

Collections Specialist
Who are we?
CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To protect and provide a meaningful impact to as many lives as possible
Our Vision: Delivering the most dependable and simplified life safety solution on the planet
Our Values:
• Passionate – Relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it.
ROLE OVERVIEW
We are looking for a Collections Specialist to work remotely. In this role the compensation will be 100% commission/based on success of collections. The ideal candidate will be organized, well versed in using technology (a collections tool, our in-house technology, Outlook, etc.). The candidate is free to work at their own pace, own location and work any number of hours per week that fits their schedule. This person will NOT be an employee of CertaSite, but instead a 1099 employee.
WHAT YOU WILL BE DOING
Primary Duties and Responsibilities
• Calling customers who have past due invoices
• Collecting past due invoices over the phone via credit card
• Sending emails to customers
• Directing customers to in house personnel if there is a question/concern with the customer account
• Following up with customers
• Taking notes on updates performed with the customer in a tool called YayPay
• Assist with month end work and processes to meet strict deadlines.
• Other duties and projects as assigned.
• 1099 position
• Percentage of total collected

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