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Medical Collections Manager Jobs in Indiana (NOW HIRING)

Cherry Bekaert

Collections Coordinator

Indianapolis, IN · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances ... bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off ...

Cherry Bekaert

Collections Coordinator

Indianapolis, IN · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances ... bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off ...

Cherry Bekaert

Collections Coordinator

Jeffersonville, IN · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances ... bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off ...

Cherry Bekaert

Collections Coordinator

Jeffersonville, IN · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances ... bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off ...

OneMain Financial

Collections Specialist

Evansville, IN

$17.75 - $23.75/hr

A high degree of self-management to successfully prioritize workday * Excellent communication ... Health and wellbeing options including medical, prescription, dental, vision, hearing, accident ...

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

A high degree of self-management to successfully prioritize workday * Excellent communication ... Health and wellbeing options including medical, prescription, dental, vision, hearing, accident ...

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Medical Collections Manager information

What does a medical collections manager do?

A Medical Collections Manager oversees the process of collecting payments for medical services rendered by a healthcare facility. They manage a team responsible for following up with insurance companies and patients to resolve outstanding balances. Their duties include developing collection strategies, ensuring compliance with healthcare regulations, and maintaining accurate financial records. They play a key role in optimizing cash flow and minimizing bad debt for their organization.

What are some common challenges faced by medical collections managers and how can they be addressed?

Medical Collections Managers often encounter challenges such as navigating complex insurance regulations, managing high volumes of outstanding accounts, and addressing disputes between patients and payers. Effective communication, staying up-to-date with regulatory changes, and implementing strong organizational processes can help address these issues. Additionally, fostering collaboration between billing teams, insurance coordinators, and patient services is key to resolving payment obstacles and maintaining positive relationships with stakeholders.

What are the key skills and qualifications needed to thrive as a medical collections manager, and why are they important?

To thrive as a Medical Collections Manager, you need expertise in healthcare billing, collections processes, and insurance claims management, typically supported by a degree in business, finance, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are essential, with certifications like Certified Revenue Cycle Professional (CRCP) being advantageous. Strong leadership, negotiation, and communication skills set top performers apart, enabling effective team management and resolution of complex payment issues. These skills ensure efficient revenue recovery, regulatory compliance, and positive relationships with patients and payers.

What is the difference between Medical Collections Manager vs Medical Billing Specialist?

AspectMedical Collections ManagerMedical Billing Specialist
CredentialsTypically requires experience in collections, knowledge of healthcare regulationsRequires coding and billing certifications, knowledge of insurance procedures
Work EnvironmentManages collections teams, oversees accounts receivableProcesses claims, enters billing data, interacts with insurance companies
Employer & Industry UsageHospitals, clinics, healthcare providersMedical offices, billing companies, healthcare providers

The Medical Collections Manager focuses on recovering overdue payments and managing collections teams, while the Medical Billing Specialist handles claim submissions, coding, and billing processes. Both roles are essential in healthcare revenue cycle management but differ in responsibilities and focus areas.

What are the most commonly searched types of Medical Collections jobs in Indiana?

The most popular types of Medical Collections jobs in Indiana are:

What are popular job titles related to Medical Collections Manager jobs in Indiana?

For Medical Collections Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Medical Collections Manager jobs in Indiana look for?

The top searched job categories for Medical Collections Manager jobs in Indiana are:

What cities in Indiana are hiring for Medical Collections Manager jobs?

Cities in Indiana with the most Medical Collections Manager job openings:

Medical Collections Manager jobs near you
Infographic showing various Medical Collections Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Manager, Credit and Collections

Wheaton | Bekins

Indianapolis, IN • Hybrid

$50K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

The mission of Wheaton | Bekins is to be the premier provider of quality worldwide transportation services. We are committed to total customer satisfaction, growth, financial stability and to treating everyone who comes in contact with Wheaton | Bekins network honestly and with friendly professionalism.
Wheaton | Bekins is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Wheaton | Bekins's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Comprehensive Benefits Package

We offer a robust benefits package designed to support your health, financial well-being, and future, including:

  • Company-subsidized medical and group life insurance
  • Company-paid long-term disability insurance
  • Access to group-discounted rates for dental, vision, voluntary life, short-term disability, critical illness, and accident insurance
  • Retirement savings through a 401(k) plan with up to a 5% employer match
  • Participation in an Employee Stock Ownership Plan (ESOP)
ABOUT THIS POSITION:
Title: Manager, Credit and Collections
FLSA: Exempt
Supervises Credit amp; Collections Team
Reports directly to CFO
Location: Indianapolis, Hybrid
This position oversees Credit and Collections operations, including accounts receivable, credit administration, collections, billing corrections, and customer account maintenance. The role supports timely receivables collection, sound credit decisions, and Company cash flow objectives.
Essential Duties and Responsibilities
Credit and Collections Management
  • Oversee credit and collections activities to support timely payment and reduce delinquency risk.
  • Monitor receivables and maintain effective customer relationships.
  • Review open receivables, including national, residential, military, interline, agent, and driver accounts.
  • Approve or deny credit applications and establish appropriate credit limits based on financial analysis and available credit information.
  • Resolve billing disputes, credit requests, account discrepancies, and billing corrections.
  • Maintain accurate credit records and ensure proper documentation of customer credit histories and collection efforts.
Military Billing Administration
  • Monitor military accounts to ensure timely invoice processing and payment.
  • Manage billing activities through Syncada, CWA, and DFAS systems, including electronic and paper invoice submissions as required.
  • Coordinate new military account setup and conduct ongoing account maintenance and follow-up.
  • Register and maintain company information in the System for Award Management (SAM) and other required government platforms.
Leadership and Staff Development
  • Lead, coach, and support the Credit and Collections team.
  • Conduct performance evaluations and provide ongoing performance feedback.
  • Support training and cross-training to promote continuity and employee development.
  • Delegate responsibilities appropriately and promote accountability within the department.
Process Improvement and Reporting
  • Monitor departmental performance metrics and aging trends.
  • Recommend process improvements to enhance efficiency, accuracy, and collections effectiveness.
  • Prepare delinquency, aging, and other management reports as required.
  • Collaborate with Finance and operational departments to support company objectives and resolve customer-related issues.
Additional Responsibilities
  • Provide backup support for Accounts Receivable and Credit amp; Receivables functions as needed.
  • Perform other duties and special projects as assigned.
Required Qualifications / Work Experience:
  • Minimum of three (3) years of credit and collections experience.
  • Prior supervisory or management experience required.
  • Strong knowledge of accounts receivable, credit risk assessment, and collection practices.
  • Strong communication, organizational, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office applications, including Excel.
Preferred Experience- Household goods moving, agency, or van line experience; Experience with military billing, government invoicing systems, or transportation industry billing practices.
Education: Associate degree in Business, Accounting, Finance, or a related field required. Equivalent combination of education and relevant experience may be considered.
Work Environment: This position operates primarily in a professional office environment with frequent telephone and computer use.

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