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Medical Collections Jobs (NOW HIRING)

AA2IT

MEDICAL COLLECTIONS

Dallas, TX · On-site

$20/hr

Collections from insurance companies, medical collections knowledge EPIC HB Resolute and Claims experience must 3-5 years experience Job Summary: The Collector under general supervision and according ...

KabaFusion

Medical Collections Specialist

Lexington, MA · On-site

$22 - $26/hr

Come join an exciting and innovative company that puts the "care" back in healthcare! Why do Medical Collections Specialists want to work here? The reason people love working for KabaFusion is ...

AA2IT

MEDICAL COLLECTIONS

Dallas, TX · On-site

$20/hr

Collections from insurance companies, medical collections knowledge EPIC HB Resolute and Claims experience must 3-5 years experience Job Summary: The Collector under general supervision and according ...

Medix

Medical Collections Specialist

Houston, TX · On-site

$25 - $32/hr

Job Summary Our client is seeking a results-driven Medical Collections Specialist to join their Central Business Office. This role involves aggressive follow-up, appeal, and resolution of unpaid or ...

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Medical Collections information

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How much do medical collections jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for medical collections in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.
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Medical Collections jobs near you
Infographic showing various Medical Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,452 per year, or $19.9 per hour.

MEDICAL COLLECTIONS

Dallas, TX • On-site

AA2IT
IT Services • 11 - 50 employees
Learn more about AA2ITexternal

$20/hr

Full-time

This job post has expired 7 days ago. Applications are no longer accepted.

Job description

Collector Contract till End of Jan 2026 (possible extension and conversion to Full time) 8 - 5 CST Monday - Friday (Onsite) Pay Rate: $20/hr Location: 301 N Washington Dallas TX 75246 Key Skills: Collections from insurance companies, medical collections knowledge EPIC HB Resolute and Claims experience must 3-5 years experience Job Summary: The Collector under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system. Essential Functions of the Role: Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers and Physicians to resolve payment difficulties or arrange satisfactory payment plans. Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up. Processes accounts for write-off. Conducts thorough research or accounts to determine if they qualify for write-off. Presents complete documentation to the Billing and Collections Manager for approval. Counsels patients regarding accounts and responds to patient inquiries. Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties. Receives, reviews, and responds to correspondence related to accounts. Takes action as required.

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