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Remote Medical Collections Jobs (NOW HIRING)

Amerita

Medical Collections Lead / Remote

Englewood, CO · On-site +1

$18 - $22.50/hr

A minimum of one (1) year experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus

Amerita

Medical Collections Lead / Remote

Englewood, CO · On-site +1

$22/hr

A minimum of one (1) year experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus

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How much do remote medical collections jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote medical collections in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What is a remote medical collections?

A Remote Medical Collections job involves contacting patients, insurance companies, or healthcare providers to collect outstanding medical payments. Specialists in this role work from home to negotiate payment plans, resolve billing issues, and ensure compliance with healthcare regulations. Strong communication, attention to detail, and knowledge of medical billing codes are essential. This position often requires experience in medical collections, billing, or accounts receivable.

What are the key skills and qualifications needed to thrive in remote medical collections?

To thrive as a Remote Medical Collections professional, you need a strong understanding of medical billing, insurance claims processes, and collections procedures, often supported by experience in healthcare revenue cycle management. Familiarity with billing software, electronic health record (EHR) systems, and compliance standards like HIPAA is commonly required. Attention to detail, persistence, and excellent written and verbal communication skills help you excel in resolving payment issues and negotiating with patients or insurers. These skills and qualities ensure timely reimbursement for healthcare providers while maintaining positive patient relations and adhering to strict confidentiality standards.

What are some common challenges faced in a remote medical collections role, and how can they be managed effectively?

One common challenge in Remote Medical Collections is navigating complex insurance policies and resolving denied or delayed claims while working independently. Additionally, communicating with patients about overdue balances requires both empathy and firmness to maintain positive relationships while securing payments. Effective management of these challenges typically involves staying organized with robust tracking systems, regularly updating knowledge on industry regulations, and collaborating virtually with billing and clinical teams as needed. Most employers provide training and ongoing support, but self-motivation and strong problem-solving skills are essential for success in this remote position.

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Remote Medical Collections jobs near you
Infographic showing various Remote Medical Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,452 per year, or $19.9 per hour.

Remote Medical Collections Representative - Wisconsin ONLY

GetixHealth

Manitowoc, WI • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

GetixHealth rating

6.2

Company rating: 6.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

369th of 500 rated business services

Job description

MUST RESIDE IN THE STATE OF WISCONSIN!!!

Join Our Team as a Medical Billing and Collections Rep!

Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started!

Position Summary:

As a Medical Billing and Collections Representative, you will be responsible for managing delinquent medical accounts and ensuring timely resolution. This includes assisting patients with payment arrangements, addressing account inquiries, and submitting accounts to internal teams for insurance follow-up when appropriate. A professional and respectful demeanor is essential when interacting with patients and team members.

Compensation:

  • Hourly Rate: $16.00 per hour

  • Bonus Potential: Monthly performance-based bonus with uncapped earning potential

Work Hours:

  • Shift:

    • 9:30 AM – 6:00 PM (3 days/week) and 10:30 AM – 7:00 PM (2 days/week CST)
Position Responsbilities:
      • Manage and resolve overdue medical accounts
      • Assist patients with payment arrangements and account inquiries
      • Submit accounts for insurance follow-up to appropriate internal departments
      • Maintain accurate and detailed account records
      • Collaborate with internal teams to ensure account resolution
      • Meet daily productivity and performance goals
    Qualifications:
    • Education: High school diploma / GED
    • Experience:
      • 1–2 years of call center or collections experience in a healthcare environment
      • Working knowledge of insurance collections, including verification of insurance and follow-up processes
    Requirements:
    • Strong communication and organizational skills
    • Ability to work independently and meet performance goals
    • Ability to handle high call volume (100+ calls per day)
    • Experience with medical billing software is a plus
    • Previous collections or customer service experience preferred
    • Must reside in the state of Wisconsin
    • Bilingual in Spanish preferred
    Benefits & Incentives:
    • Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
    • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
    • 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
    • Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
    • Flexible Benefits: Customize your benefits package to fit your personal and family needs.
      About Americollect/GetixHealth:

      Founded in 1992, Americollect/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

      Americollect is an equal employment opportunity employer and participates in E-Verify. 

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