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Remote Medical Collections Jobs (NOW HIRING)

Corporate Hiring Solutions

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Collections /Remote

New York, NY · Remote

$17 - $18/day

Remote Collections Representative Corporate Hiring Solution Inc is seeking three ambitious, self-motivated professional to join our team as a Remote Collections Representative. This role is designed ...

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How much do remote medical collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote medical collections in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote medical collections?

To thrive as a Remote Medical Collections professional, you need a strong understanding of medical billing, insurance claims processes, and collections procedures, often supported by experience in healthcare revenue cycle management. Familiarity with billing software, electronic health record (EHR) systems, and compliance standards like HIPAA is commonly required. Attention to detail, persistence, and excellent written and verbal communication skills help you excel in resolving payment issues and negotiating with patients or insurers. These skills and qualities ensure timely reimbursement for healthcare providers while maintaining positive patient relations and adhering to strict confidentiality standards.

What are some common challenges faced in a remote medical collections role, and how can they be managed effectively?

One common challenge in Remote Medical Collections is navigating complex insurance policies and resolving denied or delayed claims while working independently. Additionally, communicating with patients about overdue balances requires both empathy and firmness to maintain positive relationships while securing payments. Effective management of these challenges typically involves staying organized with robust tracking systems, regularly updating knowledge on industry regulations, and collaborating virtually with billing and clinical teams as needed. Most employers provide training and ongoing support, but self-motivation and strong problem-solving skills are essential for success in this remote position.

What is a remote medical collections?

A Remote Medical Collections job involves contacting patients, insurance companies, or healthcare providers to collect outstanding medical payments. Specialists in this role work from home to negotiate payment plans, resolve billing issues, and ensure compliance with healthcare regulations. Strong communication, attention to detail, and knowledge of medical billing codes are essential. This position often requires experience in medical collections, billing, or accounts receivable.

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Remote Medical Collections jobs near you
Infographic showing various Remote Medical Collections job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,452 per year, or $19.9 per hour.

Patient Account Representative - Medical Coll

FMS Inc.

Tulsa, OK • Remote

$17/hr

Full-time

Posted 24 days ago

Job description

JOB TITLE: Patient Account Representative – Medical Collections

EMPLOYER: FMS Inc.

DEPARTMENT: Collection

BENEFIT ELEGIBIITY CLASS: Hourly

REPORTS TO: Collection Manager

LOCATION: Remote

SCHEDULE:

  • Training: 2 months, Monday–Friday, 8:30 AM – 5:00 PM CST (tentative)
  • Post-training (Remote): Monday–Friday, 9:00 AM – 6:00 PM and 10:00 AM - 7:00 PM split

Note: After successful completion of training, employees are required to use video conferencing tools throughout their shift.

JOB SUMMARY:

We are seeking compassionate, detail-oriented Patient Account Representatives to support our healthcare collections team. This role involves working with patients to resolve outstanding medical balances in a respectful, compliant, and empathetic manner. Successful candidates will have a strong understanding of medical billing, insurance processes, and patient financial services.

This is an excellent opportunity for individuals seeking a long-term position in the growing field of healthcare revenue cycle management.

JOB DUTIES AND RESPONSIBILITIES:

  • Review patient accounts and utilize professional communication to discuss outstanding medical bills.
  • Apply healthcare-specific collection strategies to establish payment arrangements or resolve balances in full.
  • Ask clarifying and empathetic questions to understand the patient’s financial situation and overcome barriers to payment.
  • Offer and securely process flexible payment options, based on patient need and organizational guidelines.
  • Follow all consumer verification procedures as dictated by HIPAA and client-specific compliance policies.
  • Accurately document patient interactions, payment plans, and call outcomes within the account system.
  • Maintain compliance with all relevant regulations, including the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), and HIPAA.
  • Demonstrate sensitivity and professionalism in discussing healthcare-related financial issues.

JOB QUALIFICATIONS:

  • Required: Experience in medical collections, healthcare customer service, or revenue cycle roles (e.g., billing, insurance follow-up)
  • Working knowledge of healthcare billing terminology, EOBs, and patient financial services preferred
  • Excellent verbal and written communication skills with a focus on empathy and compliance
  • Strong computer skills, including Microsoft Teams, FACS, and CRM or collections platforms
  • Detail-oriented with excellent documentation and follow-up practices
  • High school diploma or equivalent required; additional training or certification in healthcare or revenue cycle a plus

WORK-FROM-HOME REQUIREMENTS:

  • Reliable high-speed internet and secure, quiet workspace
  • Employee-provided WFH equipment
    • Desktop & Dual Monitors - 4vCPU with minimum 1.6 GHz or faster processor. For higher video/screen share resolution and frame rate, a four-core processor or better is required
    • RAM: 8000 MB
    • Hard Drive: 6 GB or more
    • .NET Framework version 4.6.1 or later
    • Windows 10/11
    • Mouse
    • Headset
    • Webcam
  • Comfortable using video conferencing tools throughout each scheduled shift
  • Ability to maintain confidentiality and protect patient health information (PHI) in a remote environment