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Remote Medical Collections Jobs in Houston, TX (NOW HIRING)

Customer Service Specialist

Houston, TX ยท Remote

$15.75 - $21/hr

... collections, fleet management, and customer support to third-party asset owners and retail ... Adapts quickly to evolving processes, technologies, and business needs within a fast-paced remote ...

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Remote Medical Collections information

See Houston, TX salary details

$11

$19

$24

How much do remote medical collections jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote medical collections in Houston, TX is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Medical Collections position, and why are they important?

To thrive as a Remote Medical Collections professional, you need a strong understanding of medical billing, insurance claims processes, and collections procedures, often supported by experience in healthcare revenue cycle management. Familiarity with billing software, electronic health record (EHR) systems, and compliance standards like HIPAA is commonly required. Attention to detail, persistence, and excellent written and verbal communication skills help you excel in resolving payment issues and negotiating with patients or insurers. These skills and qualities ensure timely reimbursement for healthcare providers while maintaining positive patient relations and adhering to strict confidentiality standards.

What are some common challenges faced in a Remote Medical Collections role, and how can they be managed effectively?

One common challenge in Remote Medical Collections is navigating complex insurance policies and resolving denied or delayed claims while working independently. Additionally, communicating with patients about overdue balances requires both empathy and firmness to maintain positive relationships while securing payments. Effective management of these challenges typically involves staying organized with robust tracking systems, regularly updating knowledge on industry regulations, and collaborating virtually with billing and clinical teams as needed. Most employers provide training and ongoing support, but self-motivation and strong problem-solving skills are essential for success in this remote position.

What is a Remote Medical Collections job?

A Remote Medical Collections job involves contacting patients, insurance companies, or healthcare providers to collect outstanding medical payments. Specialists in this role work from home to negotiate payment plans, resolve billing issues, and ensure compliance with healthcare regulations. Strong communication, attention to detail, and knowledge of medical billing codes are essential. This position often requires experience in medical collections, billing, or accounts receivable.

What are popular job titles related to Remote Medical Collections jobs in Houston, TX? For Remote Medical Collections jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Remote Medical Collections jobs in Houston, TX look for? The top searched job categories for Remote Medical Collections jobs in Houston, TX are:
What cities near Houston, TX are hiring for Remote Medical Collections jobs? Cities near Houston, TX with the most Remote Medical Collections job openings:
Infographic showing various Remote Medical Collections job openings in Houston, TX as of July 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,585 per year, or $19 per hour.

Account Representative

Dean's Professional Services

Bellaire, TX โ€ข On-site, Remote

$23/hr

Full-time

Posted 20 hours ago

Posted today


Job description

Account Representative

Location: Bellaire, TX

Pay Rate: Starting at $23.00/hour

Schedule: Monday-Friday | 8:00 AM - 5:00 PM | Remote after initial onsite training

Candidates must be local to Houston and available to come onsite as needed for training.

Dean's Professional Services is seeking an experienced, customer-focused, and detail-oriented Account Representative to support a leading healthcare organization in Bellaire, TX. This is an excellent opportunity for a healthcare revenue cycle professional with medical collections and accounts receivable experience to manage outstanding balances, resolve claims issues, and help ensure accurate and timely reimbursement.

The ideal candidate will have strong knowledge of medical collections, denials management, payer reimbursement, and revenue cycle operations, with the ability to work independently in a remote environment after completing onsite training.

Responsibilities

  • Perform timely collection follow-up on assigned Accounts Receivable (A/R) accounts to maximize reimbursement and resolve outstanding balances.
  • Contact insurance payers and guarantors by phone and online payer portals to verify claims, statements, payments, and outstanding balances.
  • Document all account activity, payer and guarantor communications, correspondence, and resolution efforts accurately in the appropriate systems.
  • Review payments and contractual adjustments to ensure reimbursement is accurate according to payer contracts and government reimbursement guidelines.
  • Analyze accounts and determine appropriate actions to resolve outstanding balances efficiently.
  • Identify underpayments, technical denials, and reimbursement discrepancies and initiate appeals within applicable payer and government timelines.
  • Monitor denial and reimbursement trends and escalate recurring issues to leadership with appropriate documentation.
  • Refer complex or problem accounts to senior representatives, team leads, or management with detailed notes and recommended next steps.
  • Assist guarantors and families with charity care and payment plan application processes when appropriate.
  • Collaborate with Admissions, Billing, Medical Records, Care Management, Contracting, and other departments to obtain information needed to resolve accounts and support appeals.
  • Participate in special projects and departmental initiatives designed to improve collections, workqueue management, and revenue cycle performance.
  • Maintain productivity, accuracy, and quality standards while managing multiple accounts and priorities.

Qualifications

  • High School Diploma or GED required.
  • Medical collections experience required.
  • Minimum 2 years of revenue cycle experience required.
  • Professional claims experience preferred.
  • Epic experience preferred.
  • Government payer experience preferred; strong commercial payer experience may be considered.
  • Knowledge of government, commercial, and managed care reimbursement methodologies.
  • Understanding of federal, state, and local regulations related to healthcare collections and reimbursement.
  • Experience with denials management, claims follow-up, and A/R collections.
  • Strong mathematical aptitude and ability to verify reimbursement based on contracts, benefits, and government regulations.
  • Experience using payer portals, soft phones, e-fax, and other revenue cycle technology.
  • Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel.
  • Excellent critical thinking, decision-making, communication, organization, and time management skills.
  • Abilit