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Medical Collections Jobs in Tennessee (NOW HIRING)

Medix

Medical Collector

Nashville, TN · On-site

$18 - $25/hr

The primary responsibilities include managing collections and follow-up on outstanding revenue ... Proven experience specifically in a medical collections or healthcare AR follow-up environment.

INHABIT IQ

Collections Specialist

Knoxville, TN · On-site +1

$17.75 - $23.75/hr

The Collections Specialist will play a key role in contacting customers, negotiating payment terms ... Medical, Dental, Vision and Prescription Plans * Health Savings Accounts * Flexible Spending ...

Inhabit

Collections Specialist

Knoxville, TN · On-site

$17.75 - $23.75/hr

The Collections Specialist will play a key role in contacting customers, negotiating payment terms ... Medical, Dental, Vision and Prescription Plans * Health Savings Accounts * Flexible Spending ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Knowledge of medical billing practices, office policies and procedures. * Understanding of "No Surprises Collections Act" * Knowledge of all confidentially requirements regarding patients and strict ...

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Medical Collections information

See Tennessee salary details

$10

$18

$23

How much do medical collections jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical collections in Tennessee is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

More about Medical Collections jobs
What are the most commonly searched types of Medical Collections jobs in Tennessee? The most popular types of Medical Collections jobs in Tennessee are:
What are popular job titles related to Medical Collections jobs in Tennessee? For Medical Collections jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Medical Collections jobs in Tennessee look for? The top searched job categories for Medical Collections jobs in Tennessee are:
What cities in Tennessee are hiring for Medical Collections jobs? Cities in Tennessee with the most Medical Collections job openings:
Medical Collections jobs near you
Infographic showing various Medical Collections job openings in Tennessee as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $37,622 per year, or $18.1 per hour.

Medical Billing and Collections Specialist

Neuhaus Foot and Ankle

Smyrna, TN • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Do you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people?
If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.
Position: Full-Time Medical Billing and Collections Specialist
Schedule: Monday to Friday, 8-hour shifts
Location: In-person
Responsibilities:
  • Handle electronic medical billing and collections.
  • Follow up on and collect unpaid claims.
  • Verify insurance benefits.
  • Prepare medical records for appeals.

Ideal Candidate:
  • Provides outstanding customer service.
  • Willing to go the extra mile.
  • Open to training the right candidate.

Qualifications:
  • Experience with medical accounts receivable (A/R) follow-up, denials, and appeals.
  • Experience with claims submissions and rejection reports.
  • Strong analytical and problem-solving skills to identify trends impacting optimal reimbursement.
  • Ability to work independently with minimal supervision.
  • Proficiency in Microsoft Office and general computer skills.
  • Excellent organizational skills and attention to detail.

Education and Experience:
  • Minimum: High School Diploma or GED.
  • Preferred: Associate Degree in Accounting or Business.
  • Ability to define problems, analyze data, establish facts, and draw valid conclusions.

Requirements:
  • Excellent administrative skills with attention to detail.
  • Ability to multi-task and maintain focus in a fast-paced, highly distracting environment.
  • Proficiency with word processing and spreadsheet software.
  • Working knowledge of financial practices.
  • Excellent organizational skills and ability to meet deadlines.
  • Ability to work independently and as part of a team.
  • Good judgment and accurate data entry skills.
  • Strong verbal and written communication skills.
  • Ability to read, write, and communicate in English.
  • Strong collaborative, interpersonal, and organizational skills.
  • Desire to create a high-performance, effective team that produces consistent results.
  • Ability to develop and maintain good working relationships with co-workers and leadership.

Benefits:
We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . .
  • 24 days of PTO!
  • 401(k) with 3% salary contribution after the first year
  • Medical/Dental/Vision with $2,500 Annual Health Savings Account
  • Company-paid $50,000 life insurance
  • The potential for growth in the company
  • Ongoing personal and professional development training
  • Core values that promote work-life balance, a high standard of work delivery, and a self-starter mentality

Other details:
Working conditions - sits, stands, and walks intermittently during working day.
The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.
Experience:
  • Medical Billers & Coders: 1 year (Preferred)
  • ICD-10: 1 year (Preferred)

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