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Medical Collections Jobs (NOW HIRING)

Acadia Healthcare

Medical Collections Specialist

Mesa, AZ · On-site

$17.50 - $21.75/hr

Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: • High school diploma or equivalent required. • Three or more years' prior admissions and or collections experience in a hospital setting ...

Acadia Healthcare

Medical Collections Specialist

Mesa, AZ

$17.50 - $21.75/hr

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: · High school diploma or equivalent required. · Three or more years' prior admissions and or collections experience in a hospital setting required. · ...

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How much do medical collections jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for medical collections in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What is the highest salary for a medical biller?

The highest salaries for medical billers can reach around $50,000 to $60,000 annually, especially for experienced professionals with certifications or specialized skills. Salaries vary based on location, experience, and employer size, with some top earners working in large healthcare facilities or in managerial roles.

What are the key skills and qualifications needed to thrive as a Medical Collections Specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

Is it hard to get hired as a medical biller?

Getting hired as a medical biller can be competitive, but having relevant skills such as knowledge of billing software, coding, and insurance procedures can improve your chances. Many employers also value certifications like Certified Professional Biller (CPB) or Certified Coding Associate (CCA). Entry-level positions are available, but experience and certifications can make candidates more attractive to employers.

What are medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

Is there a demand for medical billers?

There is a strong demand for medical billers due to the ongoing need for accurate billing and coding in healthcare. The role often requires familiarity with billing software and medical coding systems, and job growth is expected to remain steady as healthcare services expand and evolve.

What are some common challenges faced in a Medical Collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What Are Medical Collections Jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What does a medical collector do?

A medical collector is responsible for contacting patients and insurance companies to collect outstanding medical bills, verify insurance coverage, and ensure payments are processed accurately. They often use billing software and must follow healthcare regulations and privacy laws while negotiating payment plans or resolving billing issues.
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Medical Collections jobs near you

Medical Collections Specialist-Entry Level

NANA Healthcare Management, LLC

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 18 days ago

Job description

Job Description:
The Collections Specialist is a vital member of the MYMB System of Care. The Collections Specialist is under the supervision of the Collections Supervisor.  The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable.
Pay: $17/hour
Schedule: In Office M-F 8:30am - 5pm
Type: Full-time
Work Location: In Office / In Person - Winters Chapel Road, Atlanta, GA 30360
Education:
  • High School Diploma/GED – BS degree preferred.
  • Current (five-years) of no felonies or substance abuse convictions.
Experience:
  • Must have two-years of continuous sobriety prior to hire, if a recovering alcoholic or drug addict and participate in a self-help program.
  • 1 year of collections experience in the healthcare field preferred; preferably in the mental health and substance abuse field.
  • Knowledge of insurance submittals procedures and medical forms and coding. 

Knowledge And Training Required at Time of Hire:
  • Strong problem solving, follow through, and analytical skills required.
  • Excellent English; verbal and written communication skills required.
  • Ability to work independently and to adapt to a fast changing environment.
  • Proficiency in Microsoft Office including Excel, Word and other medical collections software.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency required.
  • Must be able to speak clearly and concisely over the telephone.

Responsibilities:
  • Thorough Identification and resolution of problematic claims issues.
  • Resubmission of claims to insurance payers for payment and/or adjustment.
  • Review of accounts based on insurance payer and services provided to patients to determine accurate contractual payment amounts.
  • Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Fax documents to client accounts for effective follow up.
  • Performs other duties assigned.

Why You Should Join Our Team:
  • Paid training
  • Health insurance offered after 90 days
  • Accrued PTO offered after 90 days
  • Dental, vision, life insurance offered after 90 days
  • Opportunity to grow into a leadership role
  • Bonus structure after 90 days

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