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Medical Collections Jobs (NOW HIRING)

Lead Medical Collections Specialist

Tempe, AZ · On-site

$17.50 - $21.75/hr

Reporting to a PFS Manager, the Specialist, Medical Collections Lead is responsible for coordinating day-to-day activities within the collections department to ensure timely and accurate ...

Job Summary Our client is seeking a results-driven Medical Collections Specialist to join their Central Business Office. This role involves aggressive follow-up, appeal, and resolution of unpaid or ...

LHH is seeking a talented Lead Medical Collector to join a dynamic medical practice, where your skills will help optimize cash collections and minimize bad debt. What We're Looking For The ideal ...

LHH is seeking a talented Lead Medical Collector to join a dynamic medical practice, where your skills will help optimize cash collections and minimize bad debt. What We're Looking For The ideal ...

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Medical Collections information

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How much do medical collections jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical collections in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What cities are hiring for Medical Collections jobs? Cities with the most Medical Collections job openings:
What are the most commonly searched types of Medical Collections jobs? The most popular types of Medical Collections jobs are:
What states have the most Medical Collections jobs? States with the most job openings for Medical Collections jobs include:
Infographic showing various Medical Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,452 per year, or $19.9 per hour.

$17 - $21.25/hr

Full-time

Re-posted 7 days ago


Job description

We are looking for ​a Medical Collections Professional to join our team! You will be responsible for securing billing payments from our customers.

Responsibilities:

  • Find and inform customers about unpaid accounts
  • Receive and post payment to customer's account
  • Advise and follow-up with customers on unpaid accounts
  • Initiate repossession proceedings or disconnect service
  • Keep records and status of customer's account

Qualifications:

  • Previous experience in billing, customer service, or other related fields
  • Ability to build rapport with clients
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask