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Medical Collections Jobs (NOW HIRING)

CFS

Collections Specialist

Bethesda, MD

$43K - $47K/yr

Experience in medical collections or AR experience in insurance - must be able to explain to the patient why a cost wasn't covered by insurance. * Should have experience with a medical collections ...

CFS

Collections Specialist

Bethesda, MD

$43K - $47K/yr

Experience in medical collections or AR experience in insurance - must be able to explain to the patient why a cost wasn't covered by insurance. * Should have experience with a medical collections ...

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How much do medical collections jobs pay per hour?

As of May 31, 2026, the average hourly pay for medical collections in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What Are Medical Collections Jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

What are the key skills and qualifications needed to thrive as a Medical Collections Specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What are some common challenges faced in a Medical Collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What are medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.
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Medical Collections jobs near you
Infographic showing various Medical Collections job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,452 per year, or $19.9 per hour.
Medical Collections Specialist (Litigation Experience Required)

Medical Collections Specialist (Litigation Experience Required)

Doctors of Physical Therapy

Plainfield, IL • On-site

$17.75 - $22.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 27 days ago

Doctors Of Physical Therapy rating

5.1

Company rating: 5.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Medical Collections Specialist (Litigation Experience Required)
Position Summary
We are seeking an experienced Medical Collections Specialist with litigation experience to join our revenue cycle team. This role is responsible for aggressively and compliantly pursuing outstanding medical accounts, managing escalated collections, and supporting accounts that require legal review or litigation coordination.
The ideal candidate has strong knowledge of healthcare billing, payer guidelines, and the legal processes associated with litigation.
Key Responsibilities
Collections & Account Resolution
  • Manage and pursue outstanding patient and insurance balances
  • Conduct follow-up on aged accounts and reduce AR
  • Review delinquent accounts for escalation or legal referral
  • Coordinate payment plans and settlements within company guidelines
  • Maintain detailed documentation of collection efforts
Litigation & Legal Coordination
  • Prepare accounts for legal referral, including required documentation
  • Work directly with attorneys or legal teams on active cases
  • Monitor litigation accounts and provide requested records
  • Review court documents and judgements
  • Ensure compliance with all federal and state regulations
Compliance & Regulatory Adherence
  • Maintain compliance with HIPAA and healthcare regulations
  • Adhere to FDCPA and applicable debt collection laws
  • Follow internal compliance policies and documentation standards
Qualifications
Required:
  • 2-3+ years of medical collections experience
  • Direct experience handling accounts in litigation
  • Strong understanding of AR aging and collections strategies
  • Knowledge of healthcare billing and payer processes
  • Familiarity with FDCPA and state collection laws
  • Excellent negotiation and communication skills
Preferred:
  • Experience working with healthcare attorneys or legal departments
  • Knowledge of court filing processes and garnishments
  • Experience with EMR/PM systems
Skills & Competencies
  • Strong attention to detail
  • Ability to manage high-volume workload
  • Analytical and problem-solving abilities
  • Professional and confident communication style
  • Ability to maintain composure in escalated situations
Work Schedule & Compensation
  • Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m.
What We Offer
  • Competitive compensation
  • Benefits package (health, dental, vision, PTO, etc.)
  • Supportive team environment
  • Opportunities for professional growth

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