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Medical Collections Jobs (NOW HIRING)

MPOWERHealth

Medical Collections Specialist

San Antonio, TX · On-site

$16.50 - $20.50/hr

This position will be responsible for navigating the electronic medical record (EMR) and billing systems to obtain/produce and transmit the records required by the applicable insurance carrier or ...

VITAS Healthcare

Medical Collections Coordinator 2

Miramar, FL · On-site

$16.75 - $20.75/hr

In addition to experience with medical collections, insurance claims, and EMR/billing systems, you should be familiar with HIPAA regulations and healthcare billing compliance standards. A high school ...

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How much do medical collections jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for medical collections in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a medical collections specialist, and why are they important?

To thrive as a Medical Collections Specialist, you need a solid understanding of medical billing, insurance processes, and accounts receivable, often supported by experience in healthcare finance or a related certification. Familiarity with billing software, electronic health records (EHR) systems, and collections databases is typically required. Strong negotiation, attention to detail, and effective communication skills help you resolve payment issues and maintain positive relationships with patients and insurers. These skills ensure timely revenue recovery for healthcare providers while upholding compliance and patient satisfaction.

What is medical collections?

Medical collections refer to the process of recovering unpaid medical bills from patients or insurance companies. When a patient or their insurer does not pay for medical services within a specified period, healthcare providers may assign or sell the debt to a collections agency. Medical collections specialists work to contact patients, negotiate payment plans, and ensure outstanding balances are resolved. This process is essential for maintaining the financial health of medical practices and hospitals while also adhering to relevant laws and regulations.

What are some common challenges faced in a medical collections role and how can they be effectively managed?

Medical Collections professionals often encounter challenges such as navigating complex insurance policies, handling denied or delayed claims, and communicating with patients who may be experiencing financial hardship. Success in this role requires strong organizational skills, persistence, and empathy when discussing account balances with patients. Building positive relationships with insurance companies and maintaining accurate records can help streamline the collection process and support timely resolution of outstanding accounts.

What does a medical collections specialist do?

A medical collections specialist manages unpaid medical bills by contacting patients and insurance companies to collect payments, verify insurance coverage, and resolve billing discrepancies. They often use billing software and must have knowledge of healthcare regulations and insurance processes to ensure accurate and timely collections.

What are medical collections jobs?

People who work in medical collections serve as an intermediary between the patient and the insurance company. Your responsibilities in this career include filing claims, answering patients’ questions about their health care, and advising patients on their insurance and benefit coverage. Medical collectors run a monthly report to find any outstanding bill that is at least 30 days old. You then call up insurance companies to settle any billing matters. Other duties include appealing any claims that an insurance company has denied a patient and fixing any mistakes with the billing department. You also perform administrative tasks.

More about Medical Collections jobs
What cities are hiring for Medical Collections jobs? Cities with the most Medical Collections job openings:
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What states have the most Medical Collections jobs? States with the most job openings for Medical Collections jobs include:
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Medical Collections jobs near you
Infographic showing various Medical Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,452 per year, or $19.9 per hour.

Medical Collections Specialist - Facility

Addison Group

Oklahoma City, OK • Remote

$20 - $25/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Job description

Job Title: Medical Collections Specialist - Facility

Location: Oklahoma City, Oklahoma

Industry: Healthcare RCM

Pay: $20 - $25 / hour (Based on years of experience)

Job Type: Contract-to-Hire

Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.

About Our Client:

Addison Group is partnering with a healthcare revenue cycle organization that specializes in hospital accounts receivable recovery, denial management, and complex claims resolution. This is an excellent opportunity for experienced hospital collectors looking to join a growing team with strong leadership support and long-term career growth potential.

Job Description:

The Medical Collector is responsible for managing hospital accounts receivable, researching denied claims, submitting appeals, and ensuring timely reimbursement from insurance payers. This role requires strong hospital billing knowledge, experience working denials through resolution, and the ability to meet productivity and quality expectations in a fully remote environment.

Key Responsibilities:

  • Investigate and resolve denied, underpaid, and unpaid hospital claims.
  • Perform insurance follow-up and account resolution activities.
  • Prepare and submit appeals with supporting documentation and detailed justification.
  • Analyze denial trends and identify opportunities for process improvement.
  • Ensure timely filing requirements are met to maximize reimbursement.
  • Document account activity, appeals, and claim resolutions accurately within client systems.
  • Communicate with commercial payers, government payers, and other insurance entities regarding claim status and payment issues.
  • Escalate complex accounts when additional review is needed.
  • Meet established productivity and quality metrics while maintaining account accuracy.

Requirements:

  • 2+ years of recent healthcare accounts receivable or insurance collections experience required.
  • Hospital collections (HB/UB-04) experience required.
  • Recent Epic experience required (within the last 3 years).
  • Recent experience with denials, appeals, insurance follow-up, and claim resolution required.
  • Ability to read and interpret EOBs and payer correspondence.
  • Knowledge of commercial insurance, Medicare, Medicaid, Workers' Compensation, and managed care guidelines required.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to work independently. 

Additional Details:

  • Schedule: Flexible schedule between 9:00 AM – 5:30 PM
  • Assignment Type: Contract-to-Hire

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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