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Remote Collections Specialist Jobs in Indiana (NOW HIRING)

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Remote Collections Specialist information

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$12

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$28

How much do remote collections specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote collections specialist in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What does a remote collections specialist do?

A Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts while working from a remote location, such as home. They handle inbound and outbound calls, negotiate payment plans, update account information, and document all communications with customers. The role requires strong communication skills, empathy, and the ability to maintain professionalism when discussing sensitive financial matters. Remote Collections Specialists often use specialized software to track accounts and ensure timely resolution of outstanding debts. Their primary goal is to recover funds for businesses while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a remote collections specialist?

To thrive as a Remote Collections Specialist, you need strong knowledge of accounts receivable processes, negotiation techniques, and typically a high school diploma or equivalent. Familiarity with collections software, CRM systems, and sometimes FDCPA certification is often required. Excellent communication, resilience, and problem-solving skills help build rapport with customers and handle challenging conversations. These abilities are essential for effectively recovering outstanding payments while maintaining positive client relationships and adhering to compliance standards.

What are the typical challenges faced by a remote collections specialist, and how can they be managed effectively?

Remote Collections Specialists often face challenges such as limited face-to-face interaction with clients, difficulties in establishing rapport over the phone or email, and managing time across different accounts and deadlines. To manage these effectively, it's important to use clear communication, leverage technology tools for tracking and follow-up, and maintain a structured daily routine. Building strong organizational skills and staying proactive with regular updates from the team can also help maintain productivity and foster collaboration despite the remote environment.

What is the difference between Remote Collections Specialist vs Remote Accounts Receivable Clerk?

AspectRemote Collections SpecialistRemote Accounts Receivable Clerk
CredentialsHigh school diploma, collections or finance experienceHigh school diploma, finance or accounting background
Work EnvironmentRemote, client or company officesRemote, accounting departments
Industry UsageFinancial services, healthcare, telecomFinance, healthcare, retail
Job FocusRecovering overdue payments, contacting debtorsManaging accounts, processing payments, invoicing

While both roles involve finance and customer interaction, the Remote Collections Specialist primarily focuses on recovering overdue payments by contacting debtors, whereas the Remote Accounts Receivable Clerk manages invoicing and payment processing. Both roles require similar financial knowledge and are often found in the same industries, but their core responsibilities differ significantly.

What are the most commonly searched types of Collections Specialist jobs in Indiana?

The most popular types of Collections Specialist jobs in Indiana are:

What are popular job titles related to Remote Collections Specialist jobs in Indiana?

For Remote Collections Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Collections Specialist jobs in Indiana look for?

The top searched job categories for Remote Collections Specialist jobs in Indiana are:

What cities in Indiana are hiring for Remote Collections Specialist jobs?

Cities in Indiana with the most Remote Collections Specialist job openings:

Remote Collections Specialist jobs near you
Infographic showing various Remote Collections Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $42,484 per year, or $20.4 per hour.

Customer Service Representative (Remote)

HB Travels

Indianapolis, IN • Remote

$14 - $19/hr

Full-time

Re-posted 13 days ago

Job description

We are looking for a customer-focused and dependable Customer Service Representative to join our growing remote team. This position is ideal for individuals who enjoy helping people, providing excellent service, and working in a professional virtual environment.

In this role, you will assist customers with inquiries, provide support throughout their experience, and help ensure a positive customer journey. You will support clients within the travel and hospitality sector while delivering exceptional customer service.

Responsibilities

  • Respond to customer inquiries via phone, email, and online communication platforms
  • Provide accurate information and professional support
  • Assist customers with service-related questions and requests
  • Maintain organized and accurate customer records
  • Follow up with customers as needed to ensure satisfaction
  • Communicate effectively with customers and team members
  • Help resolve concerns in a timely and professional manner
  • Follow company procedures and customer service standards

Qualifications

  • Strong communication and interpersonal skills
  • Customer service experience preferred but not required
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Comfortable using computers and online communication tools
  • Positive attitude and problem-solving mindset
  • Hospitality, travel, or customer-facing experience is a plus

What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Training and onboarding provided
  • Supportive team environment
  • Professional development opportunities
  • Opportunity to work within a growing travel-focused business

Apply Today

If you enjoy helping customers, building positive relationships, and delivering outstanding service, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the hiring process.

Apply