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Director Of Collections Jobs in Indiana (NOW HIRING)

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to ... • Directing customers to in house personnel if there is a question/concern with the customer ...

Ivy Tech

Director of Bursar Operations

Indianapolis, IN · On-site

$65K - $75K/yr

Director of Bursar Operations Location: Indianapolis - Downtown Campus Job Type: Full-time ... collections escalation for unpaid accounts. * Routinely review accounts receivable balances and ...

Your Money Line

Director of Finance

Indianapolis, IN · On-site +1

As the Director of Finance, you'll play a central role in how YML creates a growing, sustainable ... Manage accounts receivable and collections, ensuring timely invoicing and follow-up. * Serve as the ...

Your Money Line

Director of Finance

Indianapolis, IN · On-site +1

As the Director of Finance, you'll play a central role in how YML creates a growing, sustainable ... Manage accounts receivable and collections, ensuring timely invoicing and follow-up. * Serve as the ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

Direct Hire (Hybrid) * The Specialist, Collections will be responsible for performing collection ... is preferred. * 0-1 years of experience in collections or related customer service roles ...

SOUL PROVIDER INC

Collections Specialist

Westfield, IN · On-site

$52K - $56K/yr

Minimum of 2 years' experience in collections, credit investigation, credit decision-making, or direct customer service. Education: * Associate degree required. * Four or more years of relevant ...

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All JobsOf Collections JobsDirector Of Collections JobsDirector Of Collections Jobs in Indiana

Director Of Collections information

See Indiana salary details

$54.2K

$96.3K

$156.1K

How much do director of collections jobs pay per year?

As of Jul 28, 2026, the average yearly pay for director of collections in Indiana is $96,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What does a Director of Collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the primary challenges a Director of Collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What are the key skills and qualifications needed to thrive as a Director of Collections, and why are they important?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.
What are the most commonly searched types of Of Collections jobs in Indiana? The most popular types of Of Collections jobs in Indiana are:
What are popular job titles related to Director Of Collections jobs in Indiana? For Director Of Collections jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Of Collections jobs in Indiana look for? The top searched job categories for Director Of Collections jobs in Indiana are:
What cities in Indiana are hiring for Director Of Collections jobs? Cities in Indiana with the most Director Of Collections job openings:
Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in Indiana as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,271 per year, or $46.3 per hour.
Collections Specialist

Collections Specialist

CertaSite

Zionsville, IN • On-site, Remote

$18 - $24.25/hr

Full-time

Posted 8 days ago

CertaSite rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

6th of 37 rated health and safety providers

Job description

Collections Specialist
Who are we?
CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To protect and provide a meaningful impact to as many lives as possible
Our Vision: Delivering the most dependable and simplified life safety solution on the planet
Our Values:
• Passionate – Relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it.
ROLE OVERVIEW
We are looking for a Collections Specialist to work remotely. In this role the compensation will be 100% commission/based on success of collections. The ideal candidate will be organized, well versed in using technology (a collections tool, our in-house technology, Outlook, etc.). The candidate is free to work at their own pace, own location and work any number of hours per week that fits their schedule. This person will NOT be an employee of CertaSite, but instead a 1099 employee.
WHAT YOU WILL BE DOING
Primary Duties and Responsibilities
• Calling customers who have past due invoices
• Collecting past due invoices over the phone via credit card
• Sending emails to customers
• Directing customers to in house personnel if there is a question/concern with the customer account
• Following up with customers
• Taking notes on updates performed with the customer in a tool called YayPay
• Assist with month end work and processes to meet strict deadlines.
• Other duties and projects as assigned.
• 1099 position
• Percentage of total collected

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