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Debt Collection Jobs in Indiana (NOW HIRING)

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: * Excellent verbal and written communication skills * Strong negotiation and problem-solving ...

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: * Excellent verbal and written communication skills * Strong negotiation and problem-solving ...

The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. * Initiate contact with debtors through phone calls, emails ...

Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection ...

Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal ...

... debt collection laws, regulations, and compliance requirements. Benefits: BC forward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA ...

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Debt Collection information

See Indiana salary details

$6

$21

$34

How much do debt collection jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for debt collection in Indiana is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may prefer prior experience in collections or customer service. Licensing or registration may be required depending on state regulations.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

How much money do debt collectors make?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and whether they work for a company or independently. Many positions include commission or bonuses based on recovery rates, and strong communication skills are essential for success in this role.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

How much do debt collectors earn?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Many positions include commission or bonuses based on recovery performance, and strong communication skills are essential for success in this role.

What jobs pay 4000 a week without a degree?

In debt collection, high earnings of $4,000 or more per week are uncommon without experience or specialized skills. Most roles in this field pay hourly or commission-based, with top collectors earning higher incomes through performance, but reaching $4,000 weekly typically requires advanced skills, certifications, or managerial positions. Alternative high-paying jobs without a degree include sales, real estate, or certain trades, but they also depend on experience and performance.
What cities in Indiana are hiring for Debt Collection jobs? Cities in Indiana with the most Debt Collection job openings:
Infographic showing various Debt Collection job openings in Indiana as of July 2026, with employment types broken down into 85% Full Time, 6% Part Time, 6% Temporary, and 3% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.

$18 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

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Job description

Description

Job Title: Collector


Job Summary:

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.


If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.


Essential Duties:

  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:

Performance is measured monthly through scorecards evaluating:

  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.


Education/Experience:

  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:

  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment

What We Offer:

  • Competitive base pay
  • Monthly performance-based bonus opportunities
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability
  • 401 (k) retirement plan
  • Profit sharing
  • Professional Growth and Advancement Opportunities

Join Our Team


At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!