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Debt Collection Jobs in Indiana (NOW HIRING)

BCForward

Debt Collector (Hybrid)

Indianapolis, IN · On-site

$19 - $20/hr

Collection Specialist (Hybrid) Duration: Full - Time Location: Indianapolis, IN 46240 Remote ... Initiate contact with debtors through phone calls, emails, and written correspondence to discuss ...

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Meduit

Legal Clerk (Onsite)

Indianapolis, IN · On-site

$18 - $20/hr

Contact debtors, clients, courts, and legal professionals regarding collection matters * Process incoming payments and update account statuses accordingly * Prepare reports on outstanding balances ...

Meduit

Legal Clerk (Onsite)

Indianapolis, IN · On-site

$18 - $20/hr

Contact debtors, clients, courts, and legal professionals regarding collection matters * Process incoming payments and update account statuses accordingly * Prepare reports on outstanding balances ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. * Initiate contact with debtors through phone calls, emails ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection ...

Firstsource

Healthcare Collections Specialist

La Porte, IN · On-site

$17.25 - $23.25/hr

... Fair Debt Collection Practices Act (FDCPA). * Understand and agree to follow federal laws on collection practices Additional Duties and Responsibilities: * Adhere to the prescribed policies and ...

Firstsource

Healthcare Collections Specialist

La Porte, IN · On-site

$17.25 - $23.25/hr

... Fair Debt Collection Practices Act (FDCPA). * Understand and agree to follow federal laws on collection practices Additional Duties and Responsibilities: * Adhere to the prescribed policies and ...

Blitt and Gaines

Associate Attorney

Indianapolis, IN · On-site

$75K - $125K/yr

BG is an industry leading debt collection law firm that has been in business over 30 years. Our Firm has 47 attorneys, and 300 support staff throughout 9 offices in the following states: Arizona ...

Blitt and Gaines

Associate Attorney

Indianapolis, IN · On-site

$75K - $83K/yr

BG is an industry leading debt collection law firm that has been in business over 30 years. Our Firm has 47 attorneys, and 300 support staff throughout 9 offices in the following states: Arizona ...

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All JobsDebt Collection JobsDebt Collection Jobs in Indiana

Debt Collection information

See Indiana salary details

$6

$21

$34

How much do debt collection jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for debt collection in Indiana is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are the most commonly searched types of Debt Collection jobs in Indiana?

The most popular types of Debt Collection jobs in Indiana are:

What are popular job titles related to Debt Collection jobs in Indiana?

For Debt Collection jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in Indiana look for?

The top searched job categories for Debt Collection jobs in Indiana are:

What cities in Indiana are hiring for Debt Collection jobs?

Cities in Indiana with the most Debt Collection job openings:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.

Debt Collector (Hybrid)

BCForward

Indianapolis, IN • On-site

$19 - $20/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

BCForward is currently looking for Collection Specialist (Hybrid) in Indianapolis, IN 46240

 

Position Title: Collection Specialist (Hybrid)

Duration: Full - Time

Location: Indianapolis, IN 46240

Remote: hybrid - 2 days per week in office

There are different schedules after training – 8-5, 10-7, 12-9, the managers will assign the shift as per the business need.


Job Description

What You'll Contribute

  • The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts.

What You'll Do ·              

  • Manage a portfolio of assigned delinquent accounts.
  • Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements.
  • Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal Regulations.
  • Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns.
  • Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach.
  • The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What you have

  • Minimum education, skills and experience required.
  • Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner.
  • Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors.
  • Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism.
  • Detail-oriented with excellent organizational and time management skills.
  • Reliable, ability to work flexible day, evenings and weekend hours as required.
  • Basic computing skills
  • Must be able to obtain required License for collecting upon placement.

Preferred education, skills, and experience.

  • High school diploma or equivalent; some college coursework in business or related fields is preferred.
    • years of experience in collections or related customer service roles, preferably in a financial or credit environment.
  • Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.
  • Familiarity with debt collection laws, regulations, and compliance requirements.

 

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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