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Debt Collection Jobs in Indiana (NOW HIRING)

Blitt and Gaines, P.C.

Debt Collector

Merrillville, IN

$18 - $25/hr

Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: * Excellent verbal and written communication skills * Strong negotiation and problem-solving ...

Blitt and Gaines

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: * Excellent verbal and written communication skills * Strong negotiation and problem-solving ...

Meduit

Legal Clerk (Onsite)

Indianapolis, IN

$18/hr

Contact debtors, clients, courts, and legal professionals regarding collection matters * Process incoming payments and update account statuses accordingly * Prepare reports on outstanding balances ...

Meduit

Legal Clerk (Onsite)

Indianapolis, IN · On-site

$18/hr

Contact debtors, clients, courts, and legal professionals regarding collection matters * Process incoming payments and update account statuses accordingly * Prepare reports on outstanding balances ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. * Initiate contact with debtors through phone calls, emails ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection ...

ApTask

Customer Service Representative

Indianapolis, IN

$40K - $41K/yr

Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal ...

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Debt Collection information

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How much do debt collection jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for debt collection in Indiana is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What is a simple definition of debt?

Debt is money owed by an individual or organization to another party, typically resulting from borrowing funds or receiving credit. In debt collection jobs, understanding the nature of debt helps in communicating with debtors and managing repayment processes effectively.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What happens after 7 years of not paying debt?

In debt collection, unpaid debts typically become time-barred after seven years, meaning creditors can no longer sue to collect the debt. However, the debt may still appear on your credit report for up to seven to ten years, potentially affecting your credit score. As a debt collector, understanding statutes of limitations and credit reporting rules is essential for advising clients or managing collections effectively.

How to pay off $50,000 in debt in 1 year?

A debt collection professional can assist by negotiating payment plans or settlements with creditors to reduce the debt amount. Managing such a large debt within a year requires disciplined budgeting, increasing income through additional work or sales, and possibly consolidating debt to lower interest rates. Strong organizational skills and financial knowledge are essential for developing effective repayment strategies.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

Is $20,000 a lot of debt?

In debt collection, $20,000 is considered a significant amount of debt that may require specialized negotiation skills and understanding of debt laws. Collectors often prioritize larger debts and may use various tools to recover the amount owed. The severity of the debt can influence the collection process and strategies used by professionals in the field.
What are popular job titles related to Debt Collection jobs in Indiana? For Debt Collection jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Debt Collection jobs in Indiana look for? The top searched job categories for Debt Collection jobs in Indiana are:
What cities in Indiana are hiring for Debt Collection jobs? Cities in Indiana with the most Debt Collection job openings:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Indiana as of June 2026, with employment types broken down into 88% Full Time, 3% Part Time, 6% Temporary, and 3% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.

Debt Collector

Blitt and Gaines, P.C.

Merrillville, IN

$18 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Description

Job Title: Collector


Job Summary:

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.


If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.


Essential Duties:

  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:

Performance is measured monthly through scorecards evaluating:

  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.


Education/Experience:

  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:

  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment

What We Offer:

  • Competitive base pay
  • Monthly performance-based bonus opportunities
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability
  • 401 (k) retirement plan
  • Profit sharing
  • Professional Growth and Advancement Opportunities

Join Our Team


At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!

Apply