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Debt Collection Jobs in Indiana (NOW HIRING)

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. * Initiate contact with debtors through phone calls, emails ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection ...

DFAS

ATTORNEY-ADVISER (GENERAL).

Indianapolis, IN · On-site

Additional practice areas may include interagency agreements and assisted acquisitions, commercial bankruptcy, debt collection, audit, accounting, finance, and other legal matters concerning DFAS.

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Firstsource

Healthcare Collections Specialist

La Porte, IN · On-site

$17.25 - $23.25/hr

... Fair Debt Collection Practices Act (FDCPA). * Understand and agree to follow federal laws on collection practices Additional Duties and Responsibilities: * Adhere to the prescribed policies and ...

Blitt and Gaines

Associate Attorney

Indianapolis, IN · On-site

$75K - $125K/yr

BG is an industry leading debt collection law firm that has been in business over 30 years. Our Firm has 47 attorneys, and 300 support staff throughout 9 offices in the following states: Arizona ...

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How much do debt collection jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for debt collection in Indiana is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are the most commonly searched types of Debt Collection jobs in Indiana?

The most popular types of Debt Collection jobs in Indiana are:

What are popular job titles related to Debt Collection jobs in Indiana?

For Debt Collection jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Debt Collection jobs in Indiana look for?

The top searched job categories for Debt Collection jobs in Indiana are:

What cities in Indiana are hiring for Debt Collection jobs?

Cities in Indiana with the most Debt Collection job openings:

Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.

Collections Specialist

Indianapolis, IN • On-site

ALOIS LLC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about ALOIS LLCexternal

Full-time

Re-posted 18 days ago

Job description

Job Title       : Collections Specialist
Locations     : Indianapolis, IN
Duration       : Direct Hire (Hybrid)
 
Job Description:
  • The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts.
  • Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements.
  • Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns.
  • Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner.
  • Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors.
 
Education:
  • High school diploma or equivalent; some college coursework in business or related fields is preferred.
  • 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment.
  • Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.
  • Familiarity with debt collection laws, regulations, and compliance requirements.

If you have any questions or require further clarification, please do not hesitate to contact me via email at janvi.patel@aloissolutions.com I eagerly anticipate your response.