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Debt Collection Jobs (NOW HIRING)

Action Collection Service

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Debt Collection Specialist

Boise, ID · On-site

$18.50 - $19.50/hr

ACS Inc. is looking for a Collection Specialist who can help us achieve our company goals. The ideal applicant will be responsible for collecting past due accounts from our extensive portfolio. We ...

DS Erickson & Associates PLLC

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Debt Collection Specialist

Edina, MN · On-site

$40K - $48K/yr

Analyze files, data and leads to generate high-quality contact information for the collection team. * Discovery & Research: Conduct deep-dive research into employment, property records, and financial ...

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How much do debt collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

More about Debt Collection jobs
What cities are hiring for Debt Collection jobs? Cities with the most Debt Collection job openings:
What are the most commonly searched types of Debt Collection jobs? The most popular types of Debt Collection jobs are:
What states have the most Debt Collection jobs? States with the most job openings for Debt Collection jobs include:
What job categories do people searching Debt Collection jobs look for? The top searched job categories for Debt Collection jobs are:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Debt Collection Specialist

MBA CONSULT US LLC

Mount Pleasant, SC • Remote

$20 - $22/hr

Full-time

Posted 7 days ago

Job description

Debt Collection Specialist – Remote

MBA CONSULT US LLC is seeking a motivated and professional Debt Collection Specialist to join our growing remote team. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is committed to achieving results while maintaining respectful and positive customer relationships.
Working Hours
Tuesday to Saturday
12:00 noon – 20:00 ( Eastern Time Zone)
Salary
Up to $22 per hour, depending on experience and qualifications.
Key Responsibilities
  • Manage and resolve outstanding debt accounts through professional communication.

  • Negotiate payment arrangements and settlements to maximise recoveries.

  • Maintain accurate records of all customer interactions and account activity.

  • Conduct skip tracing to locate customers and ensure timely follow-up.

  • Work closely with colleagues to improve collection strategies and performance.

  • Ensure full compliance with federal and state debt collection regulations.

  • Deliver excellent customer service during challenging conversations.

  • Prepare reports on collection performance and account progress.

Requirements
  • Previous experience in debt collection, collections, or a related field preferred.
  • Strong negotiation and communication skills.
  • Ability to handle sensitive situations professionally and with empathy.
  • Knowledge of FDCPA regulations is an advantage.
  • Good computer skills, including Microsoft Office and collection software.
  • Strong attention to detail and organisational skills.
  • Ability to work independently while contributing to a team environment.
  • High school diploma or equivalent (additional education is a plus).
About Us
MBA CONSULT US LLC has been a trusted provider of debt recovery solutions for over a decade, serving clients in South Carolina and beyond. We are committed to ethical practices, excellent service, and creating a positive working environment where employees feel valued, supported, and empowered.
If you are driven, professional, and ready to join a growing company, we would love to hear from you.