ZipRecruiter

Log In

1

Debt Collection Jobs in Phoenix, AZ (NOW HIRING)

Zwicker & Associates, P.C.

Call Center Debt Collector

Tempe, AZ · On-site

$15.50 - $20.25/hr

C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991 ...

Zwicker & Associates, P.C.

Collection Manager

Tempe, AZ · On-site

$60K - $65K/yr

C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991 ...

Zwicker & Associates, P.C.

Collection Manager

Tempe, AZ · On-site

$60K - $65K/yr

C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991 ...

Zwicker & Associates, P.C.

Collection Manager

Tempe, AZ · On-site

$60K - $65K/yr

C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991 ...

Chicanos Por La Causa

Collection Specialist

Phoenix, AZ · On-site

$17.25 - $23.50/hr

... Debt Collection Practices. This role requires strong communication, sound judgment, and the ability to balance financial recovery goals while providing professional client support. You will also ...

Chicanos Por La Causa

Collection Specialist

Phoenix, AZ · On-site

$17.25 - $23.50/hr

... Debt Collection Practices. This role requires strong communication, sound judgment, and the ability to balance financial recovery goals while providing professional client support. You will also ...

Grant & Weber

Be Seen First

Receptionist

Gilbert, AZ · On-site

$17 - $19/hr

Must be able to type 35-45 words per minute Company Description Grant & Weber, Inc. is a debt collection company that has been in business for over 45 years. Our team values integrity, performance ...

next page

Showing results 1-20

All JobsDebt Collection JobsDebt Collection Jobs in Phoenix, AZ

Debt Collection information

See Phoenix, AZ salary details

$7

$22

$36

How much do debt collection jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for debt collection in Phoenix, AZ is $22.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.
What are the most commonly searched types of Debt Collection jobs in Phoenix, AZ? The most popular types of Debt Collection jobs in Phoenix, AZ are:
What are popular job titles related to Debt Collection jobs in Phoenix, AZ? For Debt Collection jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Debt Collection jobs in Phoenix, AZ look for? The top searched job categories for Debt Collection jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Debt Collection jobs? Cities near Phoenix, AZ with the most Debt Collection job openings:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Phoenix, AZ as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $47,493 per year, or $22.8 per hour.

Call Center Debt Collector

Zwicker & Associates, P.C.

Tempe, AZ • On-site

$17.50 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

Description:

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.


Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $17.50-$20.00 per hour, based on relevant experience, with uncapped bonus potential. We offer a $500 Retention Bonus for all new Collectors who remain actively employed with us for six months.


The office is located at 1225 W. Washington Street, Tempe, AZ. The schedule is Monday - Friday, no weekends. Business hours run from 7 AM to 7 PM.


Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off

Responsibilities of Debt Collectors

  • Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
  • Record accurate and detailed notes; update account status and card members’ information into the computer system
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned
Requirements:
  • Above-average administrative and phone skills
  • Debt collectors must have strong negotiation skills
  • Excellent communication skills
  • Well-organized, results-driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule
  • Be able to read and comprehend position-specific documents and correspondence


Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking


Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/


Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.


What Zwicker & Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom