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Remote Debt Collections Jobs in Phoenix, AZ (NOW HIRING)

Aprio

Senior Associate, Tax Controversy

Phoenix, AZ · On-site +1

$70K - $133K/yr

... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Turnbull Law Group

Be Seen First

Settlement Consultant

Phoenix, AZ · Remote

$18/hr

This position is currently 100% remote, work from home. No weekends or evenings! We anticipate ... Prior collections experience preferred, but not required. The schedule will be from 6:00am - 2:30pm ...

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All JobsDebt Collections JobsRemote Debt Collections JobsRemote Debt Collections Jobs in Phoenix, AZ

Remote Debt Collections information

See Phoenix, AZ salary details

$7

$22

$36

How much do remote debt collections jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote debt collections in Phoenix, AZ is $22.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Debt Collections Specialist, and why are they important?

To thrive as a Remote Debt Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and strong verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing platforms is typically required. Standout professionals demonstrate resilience, empathy, and problem-solving skills to maintain positive client relationships under pressure. These skills are important to maximize collection rates while ensuring compliance and maintaining a positive brand reputation.

What is a remote debt collections job?

A remote debt collections job involves contacting individuals or businesses to recover overdue payments, all while working from home or another remote location. Professionals in this role use phone calls, emails, and other communication methods to negotiate payment plans and resolve outstanding debts. They typically follow strict guidelines and regulations to ensure fair and legal practices. Remote debt collectors must have strong communication and negotiation skills, as well as the ability to manage sensitive information confidentially.

How does a remote debt collections specialist typically collaborate with team members and supervisors while working from home?

As a remote debt collections specialist, you will regularly communicate with your team and supervisors through digital channels such as email, chat platforms, and video meetings. Daily or weekly virtual team meetings are common for sharing updates, discussing challenging accounts, and aligning on collection strategies. Collaboration with supervisors often includes receiving feedback, performance coaching, and guidance on compliance protocols. Despite working independently, staying connected and responsive to your team is key to resolving issues efficiently and meeting collection targets.

What is the difference between Remote Debt Collections vs Remote Credit Analyst?

AspectRemote Debt CollectionsRemote Credit Analyst
Required CredentialsCollections certification, basic financial knowledgeFinance or accounting degree, credit analysis certifications
Work EnvironmentCustomer communication, debt recoveryFinancial data analysis, credit risk assessment
Employer & Industry UsageDebt collection agencies, financial institutionsBanks, lending companies, financial services
Search & Comparison IntentDebt recovery, collections jobsCredit analysis, risk assessment roles

Remote Debt Collections and Remote Credit Analyst roles share some financial knowledge requirements but differ mainly in focus. Debt collectors primarily recover overdue payments, while credit analysts evaluate creditworthiness. Both roles are common in financial sectors and often require related certifications, but their daily tasks and employer types vary significantly.

What are popular job titles related to Remote Debt Collections jobs in Phoenix, AZ? For Remote Debt Collections jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Debt Collections jobs in Phoenix, AZ look for? The top searched job categories for Remote Debt Collections jobs in Phoenix, AZ are:
Remote Debt Collections jobs near you
Infographic showing various Remote Debt Collections job openings in Phoenix, AZ as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $47,493 per year, or $22.8 per hour.

Remote Commercial Collections LARGE BALANCE

Greenberg, Grant & Richards, Inc.

Phoenix, AZ • Remote

$36K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.

We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.

Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.

Why Choose Greenberg, Grant & Richards, Inc.?

We are growing and we want the best of the best to come and grow with us.

  • 75% employer paid Medical, Dental & Vision
  • Great Work Location
  • 401K
  • Paid Life Insurance
  • Vacation/PTO
  • No nights and weekends
  • Off early on Friday’s
  • Weekly Meetings and Coaching
  • Weekly Contests

Responsibilities:

  • Understands and applies the terms of clients contracts
  • Notate and pursue successful resolution of defaults
  • Contact business owners by phone and email to resolve delinquency issues
  • Communicate and build trust to overcome objections and resolve the debt
  • Advise business owners of potential actions surrounding defaults
  • Ensure compliance with all laws associated with recovery
  • Meet daily call expectations of 100+ with accounts worked
  • Call debtors to secure payments on past-due accounts
  • Knowledge of skip tracing and asset searches preferred
  • Successfully manages a queue of 200+
  • Must have the ability to exceed daily, weekly, and monthly expectations consistently
  • Must follow established policies & procedures
  • Must take direction well and be self-motivated
  • Other duties as assigned

Qualifications:

  • High School Diploma or Equivalent (G.E.D.)
  • 2 years of collection experience preferred
  • Excellent telephone and customer service skills
  • Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
  • This is a remote opportunity

Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company Description

Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you’ll never leave.
If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you.