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Debt Collection Jobs (NOW HIRING)

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Now Hiring: Account Resolution Specialist - Collections Agent Islandia, NY | Join a High-Energy, High-Reward Team! Are you a persuasive communicator with a passion for problem-solving? Ready to turn ...

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Now Hiring: Account Resolution Specialist - Collections Agent Islandia, NY | Join a High-Energy, High-Reward Team! Are you a persuasive communicator with a passion for problem-solving? Ready to turn ...

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

We are currently looking for a full-time Debt Collection experience in collections. We offer industry-leading bonus structures and benefits! Work From Home Collection Agent Responsibilities: * Handle ...

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Debt Collector

Tulsa, OK · On-site

$15 - $20/hr

Manage third-party collection efforts for commercial and professional receivables * Contact debtors via phone, email, and written communication in a professional and compliant manner * Negotiate ...

Debt Collector

Rochester, NY · On-site

$20 - $22/hr

Meet all monthly collection and production goals * Maintain knowledge of and follow all laws and regulations governing debt collection * Maintain knowledge of the legal process to aide in the ...

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S. Attorney's Office (USAO), Southern District of Mississippi in providing financial litigation and debt collection support to Assistant United States Attorneys (AUSAs). This position plays a ...

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Debt Collection information

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$7

$22

$36

How much do debt collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for debt collection in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

More about Debt Collection jobs
What cities are hiring for Debt Collection jobs? Cities with the most Debt Collection job openings:
What are the most commonly searched types of Debt Collection jobs? The most popular types of Debt Collection jobs are:
What states have the most Debt Collection jobs? States with the most job openings for Debt Collection jobs include:
Infographic showing various Debt Collection job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.
Debt Collection Agent -Remote

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $18- $22 PER HOUR!


Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN


Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections".


At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.


PAID TRAINING + EQUIPMENT PROVIDED+ EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.

We offer industry-leading bonus structures and benefits!

Job description

Work From Home Collection Agent Responsibilities:

  • Handle inbound and outbound calls for past-due accounts.
  • Keeping track of all accounts in your route
  • Negotiate outstanding debts.
  • Planning a course of action to recover outstanding payments.
  • Handle questions and complaints.
  • Adhere to all local, state, and federal laws governing the debt collection industry.

Work From Home Collection Agent Qualifications:


  • Must have a private and secure workspace at home that is free from noise and distractions.
  • Must be willing to work on camera and be supervised during scheduled work hours
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask.
  • Basic math and computer literacy skills.
  • Professionalism and the ability to build rapport with consumers.
  • Foster teamwork and cooperation.
  • Required previous experience in debt collection, outbound call center, telemarketing, or other related fields.
  • Successfully pass a background check

Job Type: Full-time


Pay Range: $18.00 - $22.00 Hourly Plus Bonus

Total Compensation Potential $37,440 - $65,000


Benefits:

  • Medical Insurance (United Healthcare)
  • Dental Coverage (United Healthcare)
  • Vision Plan (United Healthcare)
  • Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
  • Voluntary Life Short Term/Long Term Disability Coverage
  • Paid Vacation, Personal, Bereavement, and Holidays
  • Referral program
  • Daily Pay / PNC EarnedIt
  • Employee Discount Life Mart
  • Professional Development Grant Program
  • Employee Assistance Program

Physical setting:

  • Call center.

Schedule:

  • 8-hour shift
  • Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
  • No nights / No weekends

Supplemental pay types:

  • Monthly Bonus Pay
  • Individual & Team bonuses each month!
  • Additional quarterly, bi-annual, and annual Incentives
  • Additional retention and referral bonuses
  • Monthly Contest and Raffles

Ability to commute/relocate:


  • 9929 Race Track Road Tampa, FL 33626
  • Must have the ability to work in office full time (No hybrid or work from home)
  • Must have reliable transportation

Application Question(s):

  • Are you willing to undergo a background check, in accordance with local law and regulations?


Education:

  • High school or equivalent (Preferred)


Experience:

  • 3rd party collection: 1 year required


    Work setting:

    • Call center.

    Work Location: Remote

    • Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN