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Debt Collection Manager Jobs (NOW HIRING)

Action Collection Service

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Debt Collection Specialist

Boise, ID · On-site

$18.50 - $19.50/hr

ACS Inc. is looking for a Collection Specialist who can help us achieve our company goals. The ... manage in an autonomous work environment.

DS Erickson & Associates PLLC

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Debt Collection Specialist

Eden Prairie, MN · On-site

$38K - $55K/yr

Data Management: Maintain accurate, real-time documentation within our case management system ... Proven background in consumer collections , collection support, or high-volume skip tracing.

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DS Erickson & Associates PLLC

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Debt Collection Specialist

Edina, MN · On-site

$38K - $55K/yr

Data Management: Maintain accurate, real-time documentation within our case management system ... Proven background in consumer collections , collection support, or high-volume skip tracing.

Urgent

DS Erickson & Associates PLLC

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Debt Collection Specialist

Eagan, MN · On-site

$38K - $55K/yr

Data Management: Maintain accurate, real-time documentation within our case management system ... Proven background in consumer collections , collection support, or high-volume skip tracing.

Urgent

Altamira.ai

Debt Collection Business Advisor

Austin, TX · On-site +1

Ideal background You may be a strong fit if you have experience as: • debt collection business development manager; • sales director selling to collection agencies, banks, lenders or fintechs ...

Altamira.ai

Debt Collection Business Advisor

Ideal background You may be a strong fit if you have experience as: • debt collection business development manager; • sales director selling to collection agencies, banks, lenders or fintechs ...

Scott & Associates, PC

Debt Collector

Rochester, NY · On-site

$20 - $22/hr

C., operating in partnership with S&A Legal Management Services, Inc., is a legal recoveries ... Meet all monthly collection and production goals * Maintain knowledge of and follow all laws and ...

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All JobsDebt Collection Manager Jobs

Debt Collection Manager information

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$7

$22

$36

How much do debt collection manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for debt collection manager in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to a guideline that limits debt collection calls to no more than seven times per week, seven times per month, and seven times per year. As a Debt Collection Manager, understanding such regulations helps ensure compliance with fair debt collection practices and avoid harassment claims.
More about Debt Collection Manager jobs
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Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Debt Collection Specialist

MBA CONSULT US LLC

Mount Pleasant, SC • Remote

$20 - $22/hr

Full-time

Posted 17 days ago

Job description

Debt Collection Specialist – Remote

MBA CONSULT US LLC is seeking a motivated and professional Debt Collection Specialist to join our growing remote team. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is committed to achieving results while maintaining respectful and positive customer relationships.
Working Hours
Tuesday to Saturday
12:00 noon – 20:00 ( Eastern Time Zone)
Salary
Up to $22 per hour, depending on experience and qualifications.
Key Responsibilities
  • Manage and resolve outstanding debt accounts through professional communication.

  • Negotiate payment arrangements and settlements to maximise recoveries.

  • Maintain accurate records of all customer interactions and account activity.

  • Conduct skip tracing to locate customers and ensure timely follow-up.

  • Work closely with colleagues to improve collection strategies and performance.

  • Ensure full compliance with federal and state debt collection regulations.

  • Deliver excellent customer service during challenging conversations.

  • Prepare reports on collection performance and account progress.

Requirements
  • Previous experience in debt collection, collections, or a related field preferred.
  • Strong negotiation and communication skills.
  • Ability to handle sensitive situations professionally and with empathy.
  • Knowledge of FDCPA regulations is an advantage.
  • Good computer skills, including Microsoft Office and collection software.
  • Strong attention to detail and organisational skills.
  • Ability to work independently while contributing to a team environment.
  • High school diploma or equivalent (additional education is a plus).
About Us
MBA CONSULT US LLC has been a trusted provider of debt recovery solutions for over a decade, serving clients in South Carolina and beyond. We are committed to ethical practices, excellent service, and creating a positive working environment where employees feel valued, supported, and empowered.
If you are driven, professional, and ready to join a growing company, we would love to hear from you.