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Debt Collection Manager Jobs in Virginia (NOW HIRING)

TekSky

Accounts Receivable Lead

Sterling, VA · On-site

$20 - $26.50/hr

The individual will manage day-to-day accounts receivable tasks, ensuring accurate invoicing, timely debt collection, and smooth financial operations. Responsibilities include processing invoices ...

W3Global Inc.

Associate Attorney

Vienna, VA · On-site

$120K - $150K/yr

Knowledge of the Fair Debt Collection Practices Act (FDCPA), district court procedures, and post ... Manage a high-volume collections caseload from intake through resolution. * Handle court ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Virginia

Debt Collection Manager information

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$7

$22

$35

How much do debt collection manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for debt collection manager in Virginia is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are popular job titles related to Debt Collection Manager jobs in Virginia?

For Debt Collection Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Virginia look for?

The top searched job categories for Debt Collection Manager jobs in Virginia are:

What cities in Virginia are hiring for Debt Collection Manager jobs?

Cities in Virginia with the most Debt Collection Manager job openings:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.

Debt Collection Claims Representative, Financial Recovery Section

Virginia Department of Human Resource Management

Richmond, VA • On-site

$57K - $61K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

822nd of 846 rated public administrative organizations

Job description

Debt Collection Claims Representative, Financial Recovery Section
Job no: 5108732
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Law / Judiciary
Title: Debt Collection Claims Representative, Financial Recovery Section
State Role Title: Claims Representative
Hiring Range: $57,800-$61,000
Pay Band: UG
Agency: Attorney General & Dept of Law
Location: Office of the Attorney General
Agency Website: https://www.oag.state.va.us/
Recruitment Type: General Public - G
Job Duties
A unique opportunity exists to work in the Virginia Office of the Attorney General, Financial Recovery Section of the Civil Litigation Division. We offer the opportunity of public service, work-life balance, and an attractive compensation package inclusive of paid time off, paid holidays, health/dental/life insurance, retirement, and more.
The mission of FRS is to advance the interests of the taxpayers of Virginia by providing legal advice and services to appropriately, cost-effectively, and aggressively secure recoveries on civil claims in favor of the Commonwealth of Virginia. The position contributes to the section's mission by providing legal support within the Judgment Enforcement Unit but may also involve prelitigation support as well as preparing Warrants in Debt and scheduling dockets in general district courts. The position assists in using judgment enforcement tools to collect judgments on delinquent accounts receivable arising from the provision of state goods and services, tort claims resulting from damage to state property, and more. The position is the primary contact for pro se debtors and defendants and participates with legal counsel in every phase of recovery, including pre-litigation, litigation, and judgment enforcement. Essential tasks include investigation, preparing garnishments, and may also include issuing legal demands for payment; negotiating settlements and payment plans; preparing legal documents, including warrants in debt, for filing in various state courts; preparing garnishments; responding to inquiries from client agencies, debtors, insurers, attorneys, and court personnel; and maintaining document and file control.
Minimum Qualifications
  • The successful candidate must possess excellent communication skills and analytical ability; the ability to prioritize the demands of a high-volume caseload; considerable knowledge of legal principles, practices, and processes; and the ability to work both independently and as a team member to successfully complete complex assignments within prescribed time limits.
  • The position supports itself and requires word processing skills.
  • The successful candidate will be subject to a criminal background check and a valid driver's license is required.

Additional Considerations
The preferred candidate will have a minimum of three years of experience providing support in a debt collection, plaintiffs' litigation, or insurance defense firm; experience with JST Collectmax software or similar case management database software is preferred.
Special Instructions
Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.
Contact Information
Name: OAG Recruitment
Phone: 804-786-2071
Email: recruitment@oag.state.va.us
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 03 Aug 2026 Eastern Daylight Time
Applications close:
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