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Debt Collection Manager Jobs in Virginia (NOW HIRING)

SAIC

Collection Orchestration

Chantilly, VA · Remote

$160K - $200K/yr

Apply systems analysis and design methodologies to assess technical debt, architectural runway, and ... Advise government managers responsible for end‑to‑end ground enterprise capabilities, ensuring ...

SAIC

Collection Orchestration

Chantilly, VA · On-site

$160K - $200K/yr

Apply systems analysis and design methodologies to assess technical debt, architectural runway, and ... Advise government managers responsible for end-to-end ground enterprise capabilities, ensuring ...

LAW FIRM

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

... Debt Collection Practices Act compliance, district court, and post-judgment enforcement • Strong analytical skills. • Strong written and oral communication skills • Legal project management ...

Apply Early

LAW FIRM

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

... Debt Collection Practices Act compliance, district court, and post-judgment enforcement • Strong analytical skills. • Strong written and oral communication skills • Legal project management ...

Imh

$34.01 - $52.51/hr

Manages the daily operations of the Self Pay and Bad Debt department for Peaks region. This ... Leverage a complex telephony tool to optimize collection performance. * Provide support to ensure ...

Tidewater Fleet Supply LLC

Collection Specialist

Norfolk, VA

$16 - $21.50/hr

... managing and collecting overdue customer accounts, ensuring timely payments, and maintaining ... debt and improving cash flow. The ideal candidate has strong communication skills, a persistent yet ...

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All JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Virginia

Debt Collection Manager information

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How much do debt collection manager jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for debt collection manager in Virginia is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
What are popular job titles related to Debt Collection Manager jobs in Virginia? For Debt Collection Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Virginia look for? The top searched job categories for Debt Collection Manager jobs in Virginia are:
What cities in Virginia are hiring for Debt Collection Manager jobs? Cities in Virginia with the most Debt Collection Manager job openings:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Virginia as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.
Consumer Resolution Specialist (Call Center)

Consumer Resolution Specialist (Call Center)

Glasser and Glasser, P.L.C.

Norfolk, VA • On-site

Full-time

Posted 19 days ago

Job description

•Job Description: The Consumer Resolution Specialist is responsible for working with consumers to develop payment plans and resolutions for outstanding debt.

Bilingual Spanish is a PLUS!

1-2 years of high-volume collections experience required.

Responsibilities:

  • Knowledge of debt collection laws to include the FDCPA.
  • Work assigned accounts to develop recovery strategies that work for consumers and clients.
  • Resolve consumers concerns and respond to complaints with professionalism in a manner that satisfies the consumer and de-escalates the situation.
  • Proven time management and organization skills a must.
  • Experience negotiating in a collections call center environment. Proven performance in debt recovery is preferred.
  • Capability to communicate effectively both verbally and in writing.

Experience:

  • Sales Experience
  • Customer Service
  • Call Center

All employment offers are conditioned on passing a preemployment drug screen and background check.

Apply