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Debt Collection Manager Jobs in Virginia (NOW HIRING)

Senior Collection Specialist

Roanoke, VA · Remote

$18.25 - $24.50/hr

... Debt Collection Practices Act, Bankruptcy Reform Act, and other federal regulations. * Interact with members who have outstanding court dates to negotiate a resolution * Manage a portfolio of ...

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... Debt Collection Practices Act compliance, district court, and post-judgment enforcement * Strong analytical skills. * Strong written and oral communication skills * Legal project management ...

Be Seen First

... Debt Collection Practices Act compliance, district court, and post-judgment enforcement * Strong analytical skills. * Strong written and oral communication skills * Legal project management ...

... debt claims, and reviewing/authorizing legal action recommendations from the collection agency ... Interprets county rules & regulations to employees, management, and the public using discretion as ...

Showing results 21-40

Debt Collection Manager information

See Virginia salary details

$7

$22

$35

How much do debt collection manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for debt collection manager in Virginia is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are popular job titles related to Debt Collection Manager jobs in Virginia?

For Debt Collection Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Virginia look for?

The top searched job categories for Debt Collection Manager jobs in Virginia are:

What cities in Virginia are hiring for Debt Collection Manager jobs?

Cities in Virginia with the most Debt Collection Manager job openings:

Infographic showing various Debt Collection Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.

Accounts Receivable Supervisor #00812

State of Virginia

Richmond, VA • Hybrid

$70K - $95K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


State Of Virginia rating

8.0

Company rating: 8.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

10th of 50 rated states


Job description

Accounts Receivable Supervisor #00812

Apply now Job no: 5107972
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Applied Sciences and Natural Resources

Title: Accounts Receivable Supervisor #00812

State Role Title: Financial Services Spec II

Hiring Range: $70,000 - $95,000 annually

Pay Band: 5

Agency: Virginia Department of Agriculture

Location: VDACS CENTRAL HEADQUARTERS

Agency Website: https://www.vdacs.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Agriculture and Consumer Services, Division of Administration and Financial Services, is seeking a qualified professional to serve as Accounts Receivable Supervisor within the Finance Office. This new role is responsible for leading the Accounts Receivable team and ensuring accurate timely processing, reporting, and auditing of all agency revenue. This position oversees revenue processing and workflows, accounts receivable reporting, and the maintenance of proper documentation to ensure audit readiness. It also ensures adherence to state and federal requirements governing revenue recognition and debt collection, the Commonwealth Accounting Policies and Procedures (CAPP) Manual, internal control standards, and the accurate recording and reporting of agency financial data in accordance with Generally Accepted Accounting Principles (GAAP). In this role, the supervisor will oversee daily Accounts Receivable operations, and ensure electronic, cash and foreign currency deposits are made within required timeframes in accordance with State Treasury Cash Management and CAPP policies. Responsibilities include monitoring deposit certificates, ACH returns and revenue interfaces to ensure compliance with Agency, CAPP, and VA Dept. of Treasury requirements and system deadlines. The supervisor will also direct accounts receivable and debt collection activities, including oversight of the agency's collection agency and coordination with the OAG while ensuring that write-offs, refunds and annual due diligence processes are properly documented, justified and processed in a timely manner. This position further includes overseeing revenue reconciliations and required quarterly and annual reporting, preparing adjusting entries, resolving discrepancies with Treasury, and managing vendor administration to ensure required IRS W-9 and W-8 documenting is obtained, reviewed, and approved in accordance with CAPP requirements. Additionally, the successful candidate will perform key supervisory functions such as conducting performance evaluations, managing employee relations and disciplinary actions, supporting recruitment and hiring efforts, scheduling staff, and reviewing and approving leave requests. This position is ideal for a detail-oriented individual who demonstrates strong financial oversight, sound judgment, and a commitment to operational excellence and regulatory compliance. Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth's telework policy.

Minimum Qualifications

Comprehensive knowledge and ability to apply generally accepted accounting principles, accounts receivable principles and best practices, as well as auditing requirements, regulatory compliance. A working understanding of expenditure and revenue transaction processing. Experience ensuring prompt and accurate processing and recording of financial transactions and applying fiscal policies and procedures. Knowledge of performance management and supervisory principles including demonstrated ability to manage, supervise, and train a staff of accounting professionals while managing multiple priorities and meeting rigid deadlines. Ability to understand and apply internal control concepts. Ability to use automated accounting/financial applications and ability to analyze financial system data using intermediate/advanced spreadsheet skills (i.e. Excel). Ability to interpret and apply complex financial policies and procedures, resolve issues and make independent logical decisions and/or recommendations in a diverse operational environment. Detail oriented with strong organizational skills and ability to effectively manage multiple tasks. Effective professional oral and written communication skills. Proficiency in office technology, including financial accounting systems and the Microsoft Office Suite, particularly Excel, Word and Outlook. Provide quality customer service to internal and external customers. HS Diploma/GED required.

Additional Considerations

A combination of related education, training and experience indicating possession of the preceding knowledge, skills, and abilities to include experience with revenue and expenditure accounting processes, transactions, general ledger, and accounting and financial reporting functions.

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The Immigration Reform and Control Act requires that before we can legally employ an individual, we must verify both the identity and employment authorization of the individual. VDACS uses Form I-9 to satisfy this requirement. Form I-9, instructions, and the List of Acceptable Documents can be found at https://www.uscis.gov/i-9. VDACS does not offer sponsorship for employment purposes; therefore, the selected candidate will need to be able to provide acceptable documents in accordance with Form I-9 (use link above for more details). Additionally, VDACS participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional assistance with this requirement, please contact hr.vdacs@vdacs.virginia.gov.
Final candidate must successfully complete a fingerprint-based criminal background check.
If you have been affected by DHRM Policy 1.30 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

Contact Information

Name: Human Resources

Phone: 804-786-3531

Email: hr.vdacs@vdacs.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 27 Jul 2026 Eastern Daylight Time
Applications close: 07 Aug 2026 Eastern Daylight Time

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