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Remote Collections Jobs in Virginia (NOW HIRING)

Cherry Bekaert

$35 - $37.50/hr

This is a fully remote opportunity ideal for a driven AR professional who can quickly step in and manage high-volume collections activities. Key Responsibilities * Manage an assigned portfolio of ...

SagePaths

Corporate Partner - 100% REMOTE

Reston, VA · Remote

$250K/yr

Highly competitive; includes percentage of collections and potential equity participation (flexible) A growing boutique law firm is seeking a Corporate Partner to join and help expand its ...

Main Sail LLC

SAP SD Consultant - Remote

Arlington, VA · Remote

$90 - $100/hr

... postings, collections). * Resolve tickets and report metrics. * Work defects through full ... Work Location: 100% Remote Period of Performance: 1 base year, 4 client option years ** US ...

MCI Careers

Remote Call Center Representative

Virginia Beach, VA · Remote

$13.75 - $17.75/hr

... Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

ACI Infotech

Full-stack Developer

Reston, VA · On-site +1

Remote Duration: 12 Months (Potential for Extension) Candidate Skillset: Frontend: * JavaScript ... Data Structures i.e Collections, Lists, Maps, Sets * OOP concepts and patterns * REST API * Unit ...

Sentara

Finance Provider Specialist

Virginia Beach, VA · On-site +1

Collections experience preferred. This is a HYBRID position Education * Associate's level degree ... For positions that are available as remote work, Sentara Health employs associates in the following ...

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All JobsRemote Collections JobsRemote Collections Jobs in Virginia

Remote Collections information

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$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote collections in Virginia is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Virginia? The most popular types of Collections jobs in Virginia are:
What are popular job titles related to Remote Collections jobs in Virginia? For Remote Collections jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Virginia look for? The top searched job categories for Remote Collections jobs in Virginia are:
What cities in Virginia are hiring for Remote Collections jobs? Cities in Virginia with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Virginia as of May 2026, with employment types broken down into 58% Full Time, 39% Part Time, and 3% Contract. Highlights an 20% Physical, and 80% Remote job distribution, with an average salary of $44,263 per year, or $21.3 per hour.
Remote Account Representative

Remote Account Representative

BCA Financial Services

Richmond, VA • Remote

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Description

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

Summary/Objective:

Work with clients' customers to address inquiries and concerns related to the customer's account, improve collections on accounts through active communication, initiate appropriate action, and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client.


BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!


Compensation & Benefits we offer:

  • $17/HR with monthly bonus opportunities
  • Monday through Friday schedule
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and Paid holidays

The Collections Specialist will:

  • Provide exceptional customer service to our client's patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and will be responsible for meeting individual metrics.

Essential Functions:

  • Make outbound and receive inbound calls and maintain clear and concise documentation of all attempts and/or contacts made and received directly on the computerized collection system
  • Encourage payment in full on accounts through credit card, check and pertinent health care coverage or if appropriate, schedule partial payment plans
  • Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
  • Establish and maintain long-term relationships with creditor clients as well as the customers of the creditor, building trust and respect by consistently meeting and striving to exceed expectations
  • Maintain assigned productivity standards and meet assigned performance standards on a consistent basis
  • Effectively communicate and accurately process account updates, changes
  • Demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, monitor own work to ensure quality
  • Demonstrate a strong working knowledge of, and comply with, the Federal Fair Debt Collection Practices Act (FDCPA), the Florida Commercial and Consumer Collection Practices Act (FCCCPA), the Fair Credit Reporting Act (FCRA), the Health Insurance Portability and Accountability Act (HIPAA) and other statutes, laws and regulations pertinent to the collection industry as well as industries served

Requirements

Work from home requirements:

  • Have a quiet and private workspace.
  • High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported. Must connect to modem via 50 ft. ethernet cable
  • You must meet all the technical requirements prior to the first day of training.
  • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
  • We will provide you with the equipment needed to be successful.

Qualifications:

  • High school diploma or equivalent
  • Minimum of 1 year working in a call center environment with a focus in customer service, billing or collections
  • Effective interpersonal and human relations skills
  • Effective verbal and written communication skills
  • Strong understanding of principles for providing effective customer service including customer needs assessment, meeting quality standards for service and continual evaluation of customer satisfaction
  • Basic Knowledge of medical terminology
  • A proven track record of strong negotiation and trouble shooting skills
  • A persuasive style of communication, stimulating and motivating others to action while being aware of and responsive to their needs and concerns
  • Above average critical thinking skills


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.



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