ZipRecruiter

Log In

2

Remote Collections Jobs in Suffolk, VA (NOW HIRING)

Sentara

Finance Provider Specialist

Virginia Beach, VA · On-site +1

$10K/mo

Collections experience preferred. This is a HYBRID position Education * Associate's level degree ... For positions that are available as remote work, Sentara Health employs associates in the following ...

MCI Careers

Remote Call Center Representative

Virginia Beach, VA · Remote

$13.75 - $17.75/hr

... Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

Sentara

Finance Provider Specialist

Virginia Beach, VA · On-site +1

$10K/mo

Collections experience preferred. This is a HYBRID position; 1300 Sentara Park, Virginia Beach ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Sentara

Finance Provider Specialist

Virginia Beach, VA · On-site +1

Collections experience preferred. This is a HYBRID position Education * Associate's level degree ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Sentara

Finance Provider Specialist

Virginia Beach, VA · On-site +1

Collections experience preferred. This is a HYBRID position; 1300 Sentara Park, Virginia Beach ... For positions that are available as remote work, Sentara Health employs associates in the following ...

Sentara

Medical Coding Specialist II

Virginia Beach, VA · Remote

... collections. The ideal candidate demonstrates strong analytical skills, coding accuracy, and ... For positions that are available as remote work, Sentara Health employs associates in the following ...

next page

Showing results 1-20

People also search for

All JobsRemote Collections JobsRemote Collections Jobs in Suffolk, VA

Remote Collections information

See Suffolk, VA salary details

$12

$20

$28

How much do remote collections jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote collections in Suffolk, VA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are popular job titles related to Remote Collections jobs in Suffolk, VA? For Remote Collections jobs in Suffolk, VA, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Suffolk, VA look for? The top searched job categories for Remote Collections jobs in Suffolk, VA are:
What cities near Suffolk, VA are hiring for Remote Collections jobs? Cities near Suffolk, VA with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Suffolk, VA as of May 2026, with employment types broken down into 59% Full Time, 38% Part Time, and 3% Contract. Highlights an 20% Physical, and 80% Remote job distribution, with an average salary of $42,472 per year, or $20.4 per hour.
Collections and Recovery Specialist

Collections and Recovery Specialist

Bill Gosling Outsourcing

Hampton, VA • On-site, Remote

$18.25 - $24.75/hr

Full-time

Posted 7 days ago

Job description

Collections And Recovery Specialist

Join a team that's passionate about making lives better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results.

Are you ready to make a real difference for customers and the company? In this role you will help individuals navigate financial hardship while driving real business impact. If you're someone who thrives in a fast-paced, ever-evolving environment and loves the challenge of meaningful, goal-driven work, this is your opportunity to shine.

What You'll Do:

As a Collections and Recovery Specialist, you'll play a crucial role in helping clients recover delinquent loan products and past-due accounts. You'll negotiate payment solutions with empathy and professionalism, empowering consumers to regain financial control and earning strong commission while doing it.

  • Contacting consumers to collect on overdue accounts via outbound and inbound calls
  • Negotiating payoffs, settlements, and payment plans
  • Communicating with respect and empathy, offering realistic solutions to distressed clients
  • Documenting all communications and guiding customers through payment systems (online or IVR)
  • Navigating state-specific collection laws and legal recovery processes
  • Managing daily work logs, prioritizing accounts, and maintaining call productivity
  • Performing skip tracing and using investigative tools to locate consumers
  • Completing required compliance certifications per client and regulatory guidelines

Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
  • Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.
  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.
  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
  • Rewarding Work: Help businesses grow while making a real difference in people's lives!

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need just let us know.

Bill Gosling Outsourcing Where your career thrives!

Apply