ZipRecruiter

Log In

1

Collections Associate Jobs in Virginia (NOW HIRING)

CBE Companies

$16.25 - $22/hr

As a Collections Associate, you will be responsible for contacting consumers, negotiating payment arrangements, and ensuring excellent customer experience while meeting performance targets. High ...

Aston Carter

Sr. Billing And Collections Clerk

Dulles, VA · On-site

$18.25 - $25/hr

Senior Billing & Collections Clerk - (HYBRID) The Senior Billing and Collections Clerk is a ... Associate degree in Accounting, Finance, or a related field, or an equivalent combination of ...

Aston Carter

Sr. Billing And Collections Clerk

Dulles, VA · On-site

$18.25 - $25/hr

The Senior Billing and Collections Clerk is a full-time, hybrid role based in the Dulles/Sterling ... Associate degree in Accounting, Finance, or a related field, or an equivalent combination of ...

Elevance Health

Nurse Appeals Associate

Norfolk, VA · On-site

$17 - $23.25/hr

Nurse Appeals Associate Nurse Appeals Associate Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum ...

Langley

Collections Representative

Newport News, VA · On-site

$15.50 - $20/hr

The Langley Collections Team is Hiring new Team Members! Join our high-performing collections team ... associates, members, and communities. * Langley Ambassador - Demonstrates a passion for Langley ...

Koalafi

Head of Collections and Recoveries

Richmond, VA · On-site +1

$153K - $230K/yr

What You'll Do The Head of Collections and Recoveries is a highly analytical business leader ... Associates near one of our office locations may work in-office, hybrid, or remotely. Remote ...

Cargomatic

Collections Specialist

Norfolk, VA · On-site

$70K - $80K/yr

Bachelor's or Associate Degree in Accounting, Finance, or related field. * 3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus). * Strong Excel ...

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Education/Certifications/Licenses: - Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course. Preferred Skills: • Prior ...

lansing

Collections Analyst

Richmond, VA

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and ... Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and ...

next page

Showing results 1-20

All JobsCollections Associate JobsCollections Associate Jobs in Virginia

Collections Associate information

See Virginia salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for collections associate in Virginia is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Virginia? The most popular types of Collections jobs in Virginia are:
What cities in Virginia are hiring for Collections Associate jobs? Cities in Virginia with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,582 per year, or $20.5 per hour.
Outbound Collections Specialist with INCENTIVES!

Outbound Collections Specialist with INCENTIVES!

CBE Companies

On-site

$16.25 - $22/hr

Full-time

Posted 25 days ago

CBE Companies rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

365th of 426 rated business services

Job description

Job Description:

Job Summary

We are seeking motivated and goaldriven individuals to join our ThirdParty Collections team. As a Collections Associate, you will be responsible for contacting consumers, negotiating payment arrangements, and ensuring excellent customer experience while meeting performance targets. High school graduates are welcome to apply.

Key Responsibilities

  • Make outbound and inbound calls to consumers regarding pastdue accounts.
  • Negotiate payment plans in accordance with company guidelines.
  • Skiptrace accounts to locate consumers when necessary.
  • Document all account activity accurately and in a timely manner.
  • Follow compliance standards and maintain professionalism in all interactions.
  • Meet daily, weekly, and monthly performance metric.

Basic Requirements

  • At least High school graduate.
  • Strong verbal communication and negotiation skills.
  • Basic computer literacy (typing, navigation, and data entry).
  • Ability to handle a highvolume calling environment.
  • Willingness to work onsite/shift schedule (if applicable).
  • Ability to maintain confidentiality and follow compliance rules.
  • Highly motivated, coachable, and resultsoriented.

Preferred Qualifications

  • Previous experience in collections, customer service, sales, or BPO is an advantage.
  • Familiarity with FDCPA or other collections regulations (training provided).

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

Apply