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Collections Associate Jobs in Virginia (NOW HIRING)

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Education/Certifications/Licenses: - Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course. Preferred Skills: • Prior ...

lansing

Collections Analyst

Richmond, VA · On-site

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and ... Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and ...

Tidewater Fleet Supply LLC

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Education and Experience Associate degree or a combination of relevant experience/training is preferred. Prior experience in collections, credit review, and/or payment application is strongly ...

Tidewater Fleet Supply

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Education and Experience • Associate degree or a combination of relevant experience/training is preferred. • Prior experience in collections, credit review, and/or payment application is strongly ...

LAW FIRM

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of general collections experience to assist our community association and HOA clients in our Community ...

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All JobsCollections Associate JobsCollections Associate Jobs in Virginia

Collections Associate information

See Virginia salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for collections associate in Virginia is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Virginia? The most popular types of Collections jobs in Virginia are:
What cities in Virginia are hiring for Collections Associate jobs? Cities in Virginia with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 78% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,582 per year, or $20.5 per hour.

Billing and Collections Associate

TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C

Newport News, VA

$16.50 - $22.75/hr

Full-time

Posted 11 days ago

Job description

This position is a full time shared role between Hampton Roads Center for Dermatology and Pain Treatment Center.

Position Summary

The Medical Billing Specialist I is responsible for processes and resolving issues related to medical billing within TPMG and their assigned office specifically. This position also assists with accounting and customer service areas when needed within the office.


Major Duties and Responsibilities

  • Balance money with Front Office Batch and verify Phreesia totals/ compared to fee slips.
  • Back up- Prepare deposit and complete spreadsheet for the Accounting Department.
  • Check for Provider Assessment Forms (PAF) fee tickets for Humana insured patients.
  • Attach Lab Requisitions to fee tickets.
  • Drop charges from fee tickets and post money.
  • Prepare fee tickets and do charges for Home Health Certifications and Nursing Home charges.
  • Work in conjunction with Clinical Care Coordinator to make sure proper coding/billing for TCM (Verify phone calls documented and change appt. status to TCM). Codes and keeps track of CCM charges.
  • Work EHR Pending reports for each doctor.
  • Verify Kept Appointments without Charges (KAWOC) report is completed in required timeframe.
  • Check AR Report (Unapplied amounts).
  • Work Tasks Advisor for denials and correct or query doctor.
  • Check daily tasks in Electronic Health Record (EHR) Inbox.
  • Query doctor for info required by Lab Corp.
  • Reconcile urine slips with charges.
  • Reconcile Lab Draw Report.
  • Run daily edits, doctor reports and emails.
  • Back up - Email deposit register to the Accounting Department.
  • Responsible for posting batches.
  • Responsible for daily coding of office encounters.
  • Responsible for coding hospital and offsite encounters in a reasonable timeframe.
  • Completing ICD-10 and CPT coding assignments based off written diagnosis.
  • Reconciling collections taken at time of service and applying to encounters.
  • Working accounts receivable and denials with Central Billing Office.
  • Educate staff/physicians regarding coding errors and resolutions (includes staff errors).
  • Other duties as assigned.

Knowledge, Skills and Abilities

  • Knowledge of computer systems.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Skilled in providing excellent customer service.
  • Skilled in verbal and written communication.
  • Ability to work scheduled hours as defined in the job offer.
  • Ability to read, analyze, and interpret insurance information, financial reports, and legal documents.
  • Ability to work independently.

Education / Training / Requirements

  • High School Diploma/GED.
  • Six to twelve months related experience/training.

Physical Demands

  • Ability to lift or move equipment.
  • Ability to stand and walk for periods of time.
  • Ability to sit for extended periods of time.
  • Ability to enter data into a computer via a keyboard.
  • Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
  • Ability to grasp and hold up to 30 lbs.*
  • Ability to occasionally squat and lean over.
  • Ability to hear normal voice level communications in person or through the telephone.
  • Ability to speak clearly and understandably.
  • Basic vision, corrected.
  • Ability to see and understand data on a computer screen.

Success Factors

  • Alignment with Company Mission and Core Values
  • Excellent Time Management/Organized
  • Open Communication/Positive
  • Goal Driven
  • Excellent Customer Service
  • Juggles Multiple Priorities
  • Accuracy and Attention to Detail

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All statements are essential functions of the position unless identified as non-essential by an asterisk (*).

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