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Collections Associate Jobs in Hampton, VA (NOW HIRING)

Tidewater Fleet Supply LLC

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Education and Experience Associate degree or a combination of relevant experience/training is preferred. Prior experience in collections, credit review, and/or payment application is strongly ...

Tidewater Fleet Supply

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Education and Experience • Associate degree or a combination of relevant experience/training is preferred. • Prior experience in collections, credit review, and/or payment application is strongly ...

GovernmentJobs.com

Library Associate I

Norfolk, VA · On-site

Library Associate I The City of Norfolk's Department of Libraries is currently seeking a Library ... Maintains the adult book collections and adult spaces at the library branch. The Norfolk Public ...

City of Norfolk, VA

Library Associate I

Norfolk, VA · On-site

$47K - $79K/yr

Maintains the adult book collections and adult spaces at the library branch. The Norfolk Public ... Associate's Degree * Bachelor's Degree * Master's Degree or higher 06 How many years of experience ...

City of Norfolk, VA

Library Associate I

Norfolk, VA · On-site

$47K - $79K/yr

Maintains the adult book collections and adult spaces at the library branch. The Norfolk Public ... Associate's Degree * Bachelor's Degree * Master's Degree or higher 06 How many years of experience ...

Dollartree

Lease Accounting Associate

Chesapeake, VA · On-site

$25.50/hr

Research, verify, and pursue collections resulting from audit findings when appropriate Landlord ... Our associates play an important role in this commitment by embracing change and showing up for ...

Dollartree

Lease Accounting Associate

Chesapeake, VA · On-site

$25.50/hr

Research, verify, and pursue collections resulting from audit findings when appropriate Landlord ... Our associates play an important role in this commitment by embracing change and showing up for ...

Dollar Tree

Lease Accounting Associate

Chesapeake, VA · On-site

$25.50/hr

Research, verify, and pursue collections resulting from audit findings when appropriate Landlord ... Our associates play an important role in this commitment by embracing change and showing up for ...

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All JobsCollections Associate JobsCollections Associate Jobs in Hampton, VA

Collections Associate information

See Hampton, VA salary details

$10

$19

$29

How much do collections associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for collections associate in Hampton, VA is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.31 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Hampton, VA? The most popular types of Collections jobs in Hampton, VA are:
What cities near Hampton, VA are hiring for Collections Associate jobs? Cities near Hampton, VA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Hampton, VA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,509 per year, or $20 per hour.

Collection Associate Automobile Receivables English and Spanish

Capital Credit LLC

Virginia Beach, VA • On-site

$18 - $25/hr

Full-time

PTO

Re-posted 21 days ago

Job description

Benefits:
  • Paid time off
  • Training & development

Automobile collections in office
Contact customers about past due payments
Make arrangements to resolve customer issues
Communicate effectively proficient in Spanish would be helpful
Communicate effectively with other team members and management
Ability to inform management of unresolved issues .
Capital Credit logo

About Capital Credit

Sourced by ZipRecruiter

CapitalCredit is a subprime finance company engaged in acquiring sub-prime auto receivables from both franchised and independent automobile dealers which have entered into contracts with purchasers of typically used, but some new, cars and light trucks. CapitalCredit then services the receivables it acquires. CapitalCredit commenced operations in Tennessee in 2013. It conducts most of it’s business in the Southeastern United States.

Industry

Finance and insurance

Company size

11 - 50 Employees

Headquarters location

Franklin, TN, US

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