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Collections Associate Jobs in Virginia (NOW HIRING)

CarMax, Inc.

Engineer II, Software

Richmond, VA · On-site

Design and build web applications that support customer service and collections associates in a high-volume call center environment. * Develop responsive, intuitive user interfaces and middle-layer ...

Carmax

Engineer II, Software

Richmond, VA · On-site

$88K - $133K/yr

Design and build web applications that support customer service and collections associates in a high-volume call center environment. * Develop responsive, intuitive user interfaces and middle-layer ...

Sleep and TMJ Therapy

Associate Dentist

Falls Church, VA · On-site

$150K - $200K/yr

Associate Dentist - Focus on Sleep & TMJ/TMD Disorders Compensation: Competitive Daily Rate ... Eventually move to a collections-based compensation model, reflecting your impact and production.

Sleep and TMJ Therapy

Associate Dentist

Falls Church, VA · On-site

$150K - $200K/yr

Associate Dentist - Focus on Sleep & TMJ/TMD Disorders Compensation: Competitive Daily Rate ... Eventually move to a collections-based compensation model, reflecting your impact and production.

Sleep and TMJ Therapy

Associate Dentist

Falls Church, VA · On-site

$150K - $200K/yr

Associate Dentist - Focus on Sleep & TMJ/TMD Disorders Compensation: Competitive Daily Rate ... Eventually move to a collections-based compensation model, reflecting your impact and production.

City of Norfolk, VA

Library Associate I

Norfolk, VA · On-site

$47K - $79K/yr

Maintains the juvenile and YA book collections, KidZones and Playscapes at the library branch. The ... Associate's Degree * Bachelor's Degree * Master's Degree or higher 06 How many years experience in ...

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All JobsCollections Associate JobsCollections Associate Jobs in Virginia

Collections Associate information

See Virginia salary details

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How much do collections associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for collections associate in Virginia is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Virginia?

The most popular types of Collections jobs in Virginia are:

What cities in Virginia are hiring for Collections Associate jobs?

Cities in Virginia with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,582 per year, or $20.5 per hour.

Senior Billing and Collections Clerk

Giesecke+Devrient

Dulles, VA • On-site

$21.25 - $26.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Reporting to the Accounts Receivable Manager of North America, a Shared Service department, the Sr. Billing and Collections Clerk is a full-time, hybrid role located in Dulles, VA. The position is responsible for the generation and distribution of customer invoices and monitoring payments for the Giesecke+Devrient Americas group of companies. It also guarantees accurate and efficient billing processes and financial close, and ensures customer collections are met within terms by monitoring customer payment terms and status.
Qualifications
Education and Experience
  • Associates degree in Accounting or Finance or related field and at least three (3) years of experience in billing and collections or equivalent combination of education and experience.

Knowledge Skills and Abilities
  • Familiar with standard concepts, practices, and procedures of Accounting.
  • Familiarity with SAP/S4Hanna Accounting or other ERP accounting software packages.
  • MS Excel skills.
  • Previous work experience with Vertex sales tax software would be a plus.
  • Ability to work in a hybrid team environment.
  • Previous experience working for a multinational corporation would be a plus.
  • Requires maturity and experience to work with all levels of management, employees, and customers with good written and verbal communication skills.
  • Strong attention to detail.

Essential Functions:
  • Performs general duties on Customers' accounts to ensure efficiency, prompt, and correct billing and payment of accounts.
  • Process G+D group affiliate invoices within the inter-company deadlines and reconciles affiliated accounts to the general ledger.
  • Assign general ledger account number for manual invoice for proper distribution to accounts receivable sub-ledger.
  • Process inter-company payment information using Excel spreadsheet.
  • Process invoice for large customer account using an EDI function.
  • Collect and consolidate billing information, confirm approval, and compose data for Excel spreadsheet for large customer accounts.
  • Monitoring all customer accounts for non-payment, short payment, and/or delayed payment.
  • Coordinate customer billing and collection activities. Prepare and send invoices as well as statements to facilitate collection efforts. Monitor payment and generate routine report.
  • Prepare customer late fee calculations using Excel.
  • Correspond by phone and email to existing customers on past due invoices. Research and answer customer inquiries. Update customer account information as needed.
  • Investigate and reconcile customer discrepancies and account transactions, including corresponding with the customer regarding reconciliation of the transactions. Escalate customer invoicing and payment concerns.
  • Verify validity of account discrepancies by collaborating with internal stakeholders.
  • Keep detailed records on delinquent customer accounts and participate in the monthly accounts receivable meeting.
  • Research sales and use tax issues.
  • Process credit card payments.

#IND123
$$ Giesecke+Devrient Mobile Security America, Inc. endeavors to make www.gi-de.com/en/careers/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or hr-us@gi-de.com.
Giesecke+Devrient Mobile Security America, Inc. is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
$$ $$ $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=27392&career_ns=job_application
We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
We are looking forward to receiving your application!
Giesecke+Devrient Mobile Security America, Inc.
45925 Horseshoe Dr, Sterling, VA 20166
www.gi-de.com/careers
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