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At Home Collections Jobs in Virginia (NOW HIRING)

Langley

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

... your take-home pay, this is the job for you. We provide training, supportive coaching, and the ... Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful ...

AIR Control Concepts

Collections Specialist

Norfolk, VA · On-site

$55K - $65K/yr

Collections Specialist ( Collections 80% / Accounts Receivable 20%) Job Location : Norfolk VA or Remote FLSA Status : Exempt Salary Range: $55-65k About: AIR Control Concepts is more than just a ...

AIR Control Concepts

Collections Specialist

Norfolk, VA · On-site

$55K - $65K/yr

Collections Specialist (Collections 80% / Accounts Receivable 20%) Job Location : Norfolk VA or Remote FLSA Status : Exempt Salary Range: $55-65k About: AIR Control Concepts is more than just a ...

Carpenter Co.

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

At Carpenter Co., we challenge our employees to learn from and inspire one another - all levels of ... Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ...

Carpenter Co.

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

At Carpenter Co., we challenge our employees to learn from and inspire one another - all levels of ... Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ...

MOREgroup

Contracts & Collections Specialist

Chantilly, VA · Hybrid

$19 - $25.75/hr

Some of the things you can expect working at MOREgroup... * Contributing to a passionate, energetic ... Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and ...

New

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA. In this position you will be responsible for reaching out to our delinquent accounts via phone calls and ...

Tulk LLC

Collections SME Mid

Fort Belvoir, VA · On-site

$99K - $135K/yr

Collections SME Mid TULK is a boutique strategic technology and management consulting firm ... At this level the SME shall have a thorough understanding of the concepts and skills related to ...

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All JobsAt Home Collections JobsAt Home Collections Jobs in Virginia

At Home Collections information

See Virginia salary details

$12

$21

$30

How much do at home collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for at home collections in Virginia is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is an at home collections job?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an at home collections specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What are some common challenges faced by at home collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are the most commonly searched types of Collections jobs in Virginia?

The most popular types of Collections jobs in Virginia are:

What cities in Virginia are hiring for At Home Collections jobs?

Cities in Virginia with the most At Home Collections job openings:

At Home Collections jobs near you
Infographic showing various At Home Collections job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $44,263 per year, or $21.3 per hour.

Remote Bilingual Collections Specialist

BCA Financial Services

Richmond, VA • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Description

$17/hour + Monthly Commission | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required (Fluent in English and Spanish)  
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword Search: collections, collections specialist, collections representative, healthcare collections, medical collections, customer service, customer support, call center, call center representative, contact center, inbound call center, outbound call center, patient collections, consumer collections, account resolution, account recovery, recovery specialist, delinquent accounts, bad debt collections, payment resolution, payment arrangements, healthcare, medical accounts receivable, accounts receivable, revenue cycle, revenue cycle management, RCM, customer care representative, phone representative, now hiring, remote collections, remote customer service, work from home, remote work, virtual

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