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At Home Collections Jobs in Virginia (NOW HIRING)

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

Aston Carter

Sr. Billing And Collections Clerk

Dulles, VA · On-site

$28.85 - $30.29/hr

At least 3 years of experience in billing and collections. * Associate degree in Accounting, Finance, or a related field, or an equivalent combination of education and experience. * Familiarity with ...

VRC

Collections Specialist Mon-Fri 8am-5pm

Roanoke, VA · On-site

$19/hr

This includes helping to improve the Company's cash collections and DSO metrics. The Account ... Education and Training Roles at this level require a college degree or a minimum of 2 years of ...

Beacon Credit Union

Collections Specialist

Lynchburg, VA · On-site

$19.10 - $28.65/hr

Provide support for the collections department and branch managers in fulfilling customer requests and merchant verifications. Monitor and process loan payoff information and provide this ...

lansing

Collections Analyst

Richmond, VA · On-site

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and ... Work Environment This job operates in a professional, home office environment. Physical Demands ...

Robert Half

eBilling & Collections Specialist

Richmond, VA · On-site

$17 - $23.25/hr

We are looking for an experienced eBilling & Collections Specialist to join a busy legal team in ... At least 3 years of billing experience, including hands-on work with electronic billing in a law ...

Beacon Credit Union

Collections Specialist

Lynchburg, VA · On-site

$19.10 - $28.65/hr

Provide support for the collections department and branch managers in fulfilling customer requests and merchant verifications. Monitor and process loan payoff information and provide this ...

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All JobsAt Home Collections JobsAt Home Collections Jobs in Virginia

At Home Collections information

See Virginia salary details

$12

$21

$30

How much do at home collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for at home collections in Virginia is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is an at home collections job?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an at home collections specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What are some common challenges faced by at home collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are the most commonly searched types of Collections jobs in Virginia?

The most popular types of Collections jobs in Virginia are:

What cities in Virginia are hiring for At Home Collections jobs?

Cities in Virginia with the most At Home Collections job openings:

At Home Collections jobs near you
Infographic showing various At Home Collections job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 22% Part Time, and 4% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $44,263 per year, or $21.3 per hour.

Collections Specialist - The Grove

Franklin Group

Newport News, VA • On-site

$18 - $22/hr

Full-time

Posted 11 days ago

Job description

Job Title: Portfolio Collections Specialist
Supervisor: Community Manager
Status: Full-time, Non Exempt
JOB SUMMARY: Seeking a highly organized and detail-oriented Collections Specialist to drive positive results related to rent collections and eviction processes for a portfolio of affordable multifamily apartment properties. The ideal candidate will have an understanding of property management, will have experience interpreting data, and is self-motivated to work in a specialized role. Positive results include improving monthly rent collections and helping site teams navigate eviction processes for delinquent residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by the Company.
  • Data Analysis amp; Reporting: Analyze rent collection data to identify property issues and opportunities, and provide timely reporting to management and ownership regarding rent collection trends, delinquency rates and eviction statuses.
  • Rent Collection: Monitor rent collection reporting, including assisting with posting rent, issuing notices and following up on delinquencies. This includes working with property teams to implement strategies to reduce arrears that results in financial success.
  • Eviction Management: Assist and manage the eviction process across the portfolio, from initial notice to final judgment, by collaborating with legal counsel to prepare documentation for evictions proceedings in compliance with local laws and regulations.
  • Collaboration: Work closely with the regional manager(s) and property teams to ensure successful process execution.
Requirements:
  • Bachelor’s degree, or previous experience working in collections.
  • Proficiency using Excel/Google Sheets/SmartSheet.
  • Experience with Yardi/RentCafe a plus.
  • Strong problem-solving skills with the ability to interpret data, identify trends, and offer actionable recommendations.
  • Excellent verbal and written communication skills, with the ability to present data-driven insights clearly and effectively.
  • Meticulous and detail-oriented with a strong focus on accuracy and data integrity.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Salary Range is $18.00 - $22.00 per hour
The base salary range displayed represents the expected minimum and maximum compensation for this role at the time of posting. Final salary offers are determined based on multiple factors, including the candidate's relevant experience, specific skills, qualifications, and type of property.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMMUNICATION and PRESENTATION SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to prepare reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, residents, customers, and the public. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.
ANALYTICAL and MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and apply to practical situations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to analyze basic operating statements and identify unusual operating trends, ratios, and variances.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
LICENSES and DESIGNATIONS: A valid driver’s license is required for this position.
TRAINING and CERTIFICATES: Fair Housing must be completed within 1 day of hire and Fair Housing Certificate must be obtained and posted within 60 days of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CORPORATE INTEGRITY: All team members in all positions are expected to always act professionally, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, and following company policies and procedures and fostering company core values.
Franklin Group is an Equal Opportunity Employer.

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