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At Home Collections Jobs (NOW HIRING)

ADT

Remote Collections Specialist

Wichita, KS · On-site +1

$20/hr

... 5G Home Internet and Fixed wireless internet are NOT accepted providers. * Internet speeds of at ... Minimum of one (1) years in first-party collections (non-A/R), specific relatable experience ...

Ramp

Risk Operations, Collections

San Francisco, CA · Remote

$80K - $155K/yr

About the Role As a Collections Operations Specialist at Ramp, you will help execute and maintain ... and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice ...

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How much do at home collections jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for at home collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an At Home Collections Specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What are some common challenges faced by At Home Collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.

What are At Home Collections jobs?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What cities are hiring for At Home Collections jobs? Cities with the most At Home Collections job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
What states have the most At Home Collections jobs? States with the most job openings for At Home Collections jobs include:
At Home Collections jobs near you
Infographic showing various At Home Collections job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 3% Full Time, and 94% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Account Representative - Collections

Account Representative - Collections

RENTAWHEEL

Tampa, FL • On-site

Full-time

Posted 18 days ago

Rent A Wheel rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Description
Founded in 1996, Rent A Wheel/Rent A Tire started with one store in California. Since its modest beginning, the company has become the largest rent-to-own custom wheel and tire retailer in the nation with over 136 locations across 17 states. The company is also the 7th largest independently owned tire dealer in the country.
Rent A Wheel/Rent A Tire was founded on the principle of providing the highest quality product and service at the lowest price. We combined this mission with the offer of our 90 Days Same As Cash and rent-to-own flexible buying options. Many customers buy our products and services at retail to take advantage of our low prices using our 90 Days Same As Cash program to pay over 90 days. However, many customers like the flexibility of our 12-month, rent-to-own program. This "no obligation to buy" agreement gives customers the opportunity to try the wheels and tires and return them for any reason, where customers can pay off any time before the 12 month period and receive 50% off the remaining agreement value. Your wheels, your way!
Job Description
Responsible for telephone and field collections to ensure rental accounts are current, controlling and managing daily credit activities including in-home collections, skip tracing to locate customers and merchandise, recovery of merchandise and processing legal accounts when necessary.
Qualifications
Education/Experience:
Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year
collections experience; or equivalent combination of education and experience. Previous RTO experience
desirable.
Language Ability:
Excellent oral and written communication skills. Ability to read and interpret documents such as safety rules,
operating and maintenance instructions and procedure manuals. Ability to write routine reports and
correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability
to read, speak and understand Spanish desirable.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited
standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule
form. Ability to make critical decisions and exercise mature judgment.
Computer Skills:
To perform this job successfully an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software and Database software
Additional Information
All your information will be kept confidential according to EEO guidelines.
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