ZipRecruiter

Log In

1

At Home Collections Jobs in Oregon (NOW HIRING)

Upstart

Senior Collections Specialist

OR · Remote

$18.50 - $25/hr

At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers ...

CFS

B to B Collections Specialist

Portland, OR · On-site

$19.50 - $26.50/hr

Credit & Collections Specialist $60,000-$65,000 Portland Metro | Hybrid Schedule (Onsite Thursdays, Remote Monday-Wednesday & Friday) Join a well-established Portland-area company known for its ...

CFS

B to B Collections Specialist

Portland, OR · On-site

$19.50 - $26.50/hr

Credit & Collections Specialist $60,000-$65,000 Portland Metro | Hybrid Schedule (Onsite Thursdays, Remote Monday-Wednesday & Friday) Join a well-established Portland-area company known for its ...

Climate First Bank

Loan Collections Specialist

OR · Remote

$18.50 - $25/hr

Loan Collections Specialist We're seeking a Loan Collections Specialist to take charge of diverse portfolios-from cutting-edge consumer solar loans to high-stake SBA-guaranteed accounts. This remote ...

Fuze Health

OR

$110K - $138K/yr

Job Summary About Fuze Health At Fuze Health, we put patients first and tirelessly address the most ... assistance program, home health testing kits, and a fertility medication discount program)

LearnWell

$45K - $48K/yr

Summary LearnWell is seeking a Billing & Collections specialist to join an energetic team dedicated ... Bilingual (Spanish/English) is a plus At LearnWell we are proud to be an equal opportunity employer!

Omega Morgan

AR Collections Specialist

Hillsboro, OR · On-site

$25 - $30/hr

Alerts Collections Manager of payment delinquencies and reasons. * Notes delinquency reason in SAP for all past due invoices. * Completes, scans, and sends lien waivers to customers as needed.

CFS

Credit/Collections Specialist

Portland, OR · Hybrid

$55K - $65K/yr

Credit/Collections Specialist Location: NW Portland - Hybrid Flex Salary: $55,000 - 65,000 About the Role This position serves as a vital operational bridge between internal sales teams and external ...

CFS

Credit/Collections Specialist

Portland, OR · Hybrid

$55K - $65K/yr

Credit/Collections Specialist Location: NW Portland - Hybrid Flex Salary: $55,000 - 65,000 About the Role This position serves as a vital operational bridge between internal sales teams and external ...

next page

Showing results 1-20

All JobsAt Home Collections JobsAt Home Collections Jobs in Oregon

At Home Collections information

See Oregon salary details

$13

$22

$32

How much do at home collections jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for at home collections in Oregon is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.43 per hour, depending on experience, location, and employer.

What are At Home Collections jobs?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an At Home Collections Specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are some common challenges faced by At Home Collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.
What are the most commonly searched types of Collections jobs in Oregon? The most popular types of Collections jobs in Oregon are:
At Home Collections jobs near you
Infographic showing various At Home Collections job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,204 per year, or $22.7 per hour.

Senior Collections Specialist

Upstart

OR • Remote

$18.50 - $25/hr

Other

Re-posted 11 days ago

Upstart rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

The Team: 

At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.

How you'll make an impact

  • Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
  • Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
  • Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.

What Success Looks Like

  • As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
    • Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
    • Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring  Promise to pay  agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.

Key Attributes for Success:

  • A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
  • Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. 
  • Effective time management to balance high call volumes with personalized and strategic borrower support.

Minimum Qualifications 

  • At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
  • Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
  • Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
  • Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).

Preferred Qualifications

  • 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. 
  • Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
  • Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
  • Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
  • Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
  • Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.

Position location This role is available in the following locations: Remote.

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

#LI-Associate

What Upstart employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply