Collections Assistant Jobs in Oregon (NOW HIRING)

Are you a motivated professional with strong communication skills, attention to detail, and a background in collections? Auto Acceptance is currently seeking a Collections Specialist to join our finance team located near PDX. This role plays a vital part in supporting our auto finance and collections operations and is ideal for individuals with a strong work ethic, a high level of accuracy, and the ability to work both independently and within a team environment.

Auto Acceptance is part of Gee Automotive Companies—one of the fastest-growing automotive groups in the Pacific Northwest. We are known for our integrity, professionalism, and customer-first approach across all departments, including finance. As a Temporary Collections Specialist, you’ll support critical daily operations that help maintain accurate financial records and ensure timely follow-up on outstanding accounts.

Schedule: Full-time, In-office (Monday – Friday, 8:00 AM to 5:00 PM)

Collections Specialist Key Responsibilities

• Complete daily collection calls to customers.
• Perform skip tracing for active accounts, including residence and job verifications, etc.
• Insurance follow-up.
• Answer incoming calls.
• Complete daily cash deposits of funds collected.
• Handle payment processing for daily deposits of funds collected.
• Perform file maintenance daily, including hole-punching, attaching documents, and keeping files organized.
• Ongoing policy and procedure awareness, including FDCPA, insurance follow-up process, etc.
• Perform daily account maintenance, entering or removing correct data in AMS, including addresses, phones, co-buyer phones, POEs, residence date, etc.
• Maintain Gap or Warranty claim follow-up as needed.
• Perform auction check follow-up as assigned.
• Complete any additional filing as needed.
• Maintain skip tracing on charged-off accounts.
• Work as a team player and assist co-workers as needed.
• Maintain a professional appearance and a neat work area.
• Performs other duties as assigned.
• Acceptable attendance and punctuality.
• Assists in small claims accounts and garnishments.

Collections Specialist Benefits and Qualifications

Up to $65,000 per year (base + commission).

On top of competitive pay, we are proud to offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Collections Specialist Qualifications

• High school diploma or equivalent.
• One-year certificate from college or technical school; or three to six months of related experience and/or training; or equivalent combination of education and experience.
• Strong communication skills, both verbal and written, with the ability to convey information clearly and professionally.
• Ability to apply concepts of basic algebra and geometry.
• Excellent negotiation and problem-solving abilities to reach mutually beneficial resolutions.
• Empathy and patience when dealing with customers in challenging situations.
• Proficiency in computer systems and software, including MS Office, QuickBooks, and collection software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail and accuracy.
• Knowledge of relevant laws and regulations related to collections (e.g., Fair Debt Collection Practices Act) is a plus.

Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.

How to Apply: If you are ready to take on a challenging and rewarding role as a Collections Specialist at Auto Acceptance, we would love to hear from you! Apply Now to see if you have what it takes!

Note: Only qualified candidates will be contacted for further consideration. All applications will be treated with strict confidentiality.

Thank you for considering this exciting opportunity with Auto Acceptance. We look forward to reviewing your application and potentially welcoming you to our dedicated team of professionals