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Collections Assistant Jobs in Oregon (NOW HIRING)

Collections Specialist I or II

Salem, OR ยท On-site

$25 - $31.24/hr

Display firmness, fairness, and empathy regarding collections issues. Assist with account and service information. * Support inter/intradepartmental operations and workflow by providing assistance ...

Coordinate therapeutic drug-monitoring collections with nursing to align dose and draw time ... Maintain par levels and assist with weekly departmental inventory of supplies. * Participate in ...

Coordinate therapeutic drug-monitoring collections with nursing to align dose and draw time ... Maintain par levels and assist with weekly departmental inventory of supplies. * Participate in ...

Coordinate therapeutic drug-monitoring collections with nursing to align dose and draw time ... Maintain par levels and assist with weekly departmental inventory of supplies. * Participate in ...

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Collections Assistant information

See Oregon salary details

$10

$21

$32

How much do collections assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for collections assistant in Oregon is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Collections Assistant, and how can they be addressed?

Collections Assistants often encounter challenges such as managing a large volume of artifacts, maintaining accurate records, and ensuring proper handling procedures. Attention to detail is crucial, as even minor mistakes can lead to misplacement or damage of items. Collaborating closely with curators, conservators, and registrars helps ensure smooth operations. Staying organized and proactively communicating with team members are effective strategies to overcome these challenges.

What are the key skills and qualifications needed to thrive as a Collections Assistant, and why are they important?

To thrive as a Collections Assistant, you need attention to detail, organizational skills, and a background in library science, museum studies, or a related field. Familiarity with collection management systems, cataloging software, and database tools is typically required. Strong communication, teamwork, and problem-solving abilities help you interact effectively with colleagues and handle delicate or valuable materials responsibly. These skills ensure accurate record-keeping, preservation of collections, and smooth daily operations in museums or libraries.

What is the difference between Collections Assistant vs Accounts Receivable Clerk?

AspectCollections AssistantAccounts Receivable Clerk
Primary RoleFocuses on contacting clients to collect overdue paymentsManages invoicing, payment processing, and recording transactions
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentOffice setting, often in finance or credit departmentsOffice environment, finance or accounting teams
Common Industry UsageFinance, credit control, collections departmentsAccounting, finance, billing departments

While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.

What are Collections Assistants?

Collections Assistants are professionals who help manage, organize, and care for collections within museums, galleries, libraries, or archives. Their duties typically include cataloging new items, maintaining records, preparing objects for exhibition or storage, and assisting with inventory checks. They often work closely with curators and conservators to ensure the proper handling and preservation of valuable or historical items. This role may also involve helping with research requests and supporting public access to collections.
What are the most commonly searched types of Collections jobs in Oregon? The most popular types of Collections jobs in Oregon are:
What are popular job titles related to Collections Assistant jobs in Oregon? For Collections Assistant jobs in Oregon, the most frequently searched job titles are:
What cities in Oregon are hiring for Collections Assistant jobs? Cities in Oregon with the most Collections Assistant job openings:
Infographic showing various Collections Assistant job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,060 per year, or $21.2 per hour.

Collections Specialist I or II

Marion & Polk Schools Credit Union

Salem, OR โ€ข On-site

$25 - $31.24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Job Type
Full-time
Description
Maps Credit Union seeks a knowledgeable and professional Collections Specialist I or II to join our Loss Prevention team. Collections Specialists provide exceptional customer service to members while working with negative shares and delinquent loan accounts and performing other collection-related duties. This position requires the ability to communicate professionally in writing and over the phone. Key skills include accuracy, remaining flexible and adaptable to changes in the work environment, and taking initiative and prioritizing tasks.
Key responsibilities include:
  • Resolve delinquent amounts on member loans and share accounts with a high level of expertise and measurable success.
  • Keep accurate and current records of all collection activity (e.g., correspondence with members and actions taken to recover past due accounts).
  • Perform all duties and responsibilities associated with collection functions, including: collection agency files, negative share accounts, the courtesy pay overdraft program, fraud, repossessions, charge-off reviews, small claim and bankruptcy proceedings, garnishments, the CPI program, documentation, correspondence, and department reports.
  • Demonstrate a comprehensive knowledge and understanding of all department processes and procedures.
  • Maintain a working knowledge of all Credit Union products and services.
  • Provide a high level of member service. Display firmness, fairness, and empathy regarding collections issues. Assist with account and service information.
  • Support inter/intradepartmental operations and workflow by providing assistance, information, and cooperation.
  • Contribute to process improvement by continually assessing assigned tasks and communicating potential solutions.
  • Follow regulatory and policy compliance requirements, which include those efforts in compliance with the Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags, and other compliance-related policies.

Requirements
Knowledge, Skills & Abilities:
  1. Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing and in communicating policies, procedures, and services to members and staff.
  2. Knowledge of the financial industry, credit granting, and servicing criteria.
  3. Ability to retain a detailed knowledge of tasks performed in the department.
  4. Ability to read, analyze and interpret operational documents, policies, procedures, and regulations.
  5. Ability to take initiative and prioritize tasks; good time-management, problem-prevention, and problem-solving skills.
  6. Ability to remain flexible in order to adapt to changes in the work environment.
  7. Ability to work accurately with close attention to detail.
  8. Ability to maintain confidentiality of sensitive information.
  9. Ability to work with staff, members, and outside agencies professionally and tactfully.
  10. Possess a work ethic that includes neatness, punctuality, and accuracy.
  11. Exhibit a professional, businesslike appearance and demeanor.
  12. Intermediate computer skills, including the use of word processing and spreadsheet software applications and email.

Requirements
  • High School diploma or equivalent.
  • Completion of business-related, college-level courses preferred.
  • Minimum 1 - 3 years of experience in customer/member service.
  • Minimum 1 - 3 years of progressive financial industry experience in collections, lending, and financial services, or the equivalent combination of training and experience (3-5 years of experience for a Collections Specialist II).
  • Requires the availability to work Monday - Friday and rotating Saturday hours.
  • Must be bondable.

Starting Non-Exempt Pay Range: $25.00 - $31.24 per hour, depending on experience.
Standard Schedule: Monday - Friday 8:30 AM - 5:30 PM. Rotating Saturday hours are from 10:00 AM - 2:00 PM.
To show our appreciation to employees, we offer:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Employer-paid Life Insurance
  • Employer-paid Short-Term and Long-Term Disability Insurance
  • 401(k) retirement plan with employer matching
  • Generous paid time off, starting at 12 hours per month
  • 10 paid holidays per year
  • 24 hours of paid volunteer time per year
  • Employee Assistance Program
  • Student loan paydown program
  • Employee loan discount program
  • Wellness incentives

Why employees are proud to work here:
  • We provide financial education for youth and adults
  • We provide grants to teachers in the valley
  • We offer scholarships for local high school seniors headed to college

About us:
Located in the heart of the beautiful Willamette Valley, Oregon, Maps Credit Union offers a wide variety of services to over 87,000 members at 14 branch locations and supports over 370 employees. More than anything else, we believe in lifelong learning-not only about money and finances but in all areas of life. Our focus on lifelong learning is a result of our proud history as an educators' credit union, dating back to our start in 1935. We passionately believe that the best way to navigate life's great adventure is to do it together.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.