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Collections Assistant Jobs in Oregon (NOW HIRING)

Rent-A-Center

Assistant Manager - Credit

Eugene, OR · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Eugene, OR · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Eugene, OR · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent A Center

Assistant Manager - Credit

Eugene, OR · On-site

$18.70 - $22/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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Showing results 21-40

All JobsCollections JobsCollections Assistant JobsCollections Assistant Jobs in Oregon

Collections Assistant information

See Oregon salary details

$10

$21

$32

How much do collections assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collections assistant in Oregon is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.38 per hour, depending on experience, location, and employer.

What is a collections assistant?

Collections Assistants are professionals who help manage, organize, and care for collections within museums, galleries, libraries, or archives. Their duties typically include cataloging new items, maintaining records, preparing objects for exhibition or storage, and assisting with inventory checks. They often work closely with curators and conservators to ensure the proper handling and preservation of valuable or historical items. This role may also involve helping with research requests and supporting public access to collections.

What are the key skills and qualifications needed to thrive as a collections assistant?

To thrive as a Collections Assistant, you need attention to detail, organizational skills, and a background in library science, museum studies, or a related field. Familiarity with collection management systems, cataloging software, and database tools is typically required. Strong communication, teamwork, and problem-solving abilities help you interact effectively with colleagues and handle delicate or valuable materials responsibly. These skills ensure accurate record-keeping, preservation of collections, and smooth daily operations in museums or libraries.

What are some common challenges faced by a collections assistant, and how can they be addressed?

Collections Assistants often encounter challenges such as managing a large volume of artifacts, maintaining accurate records, and ensuring proper handling procedures. Attention to detail is crucial, as even minor mistakes can lead to misplacement or damage of items. Collaborating closely with curators, conservators, and registrars helps ensure smooth operations. Staying organized and proactively communicating with team members are effective strategies to overcome these challenges.

What is the difference between Collections Assistant vs Accounts Receivable Clerk?

AspectCollections AssistantAccounts Receivable Clerk
Primary RoleFocuses on contacting clients to collect overdue paymentsManages invoicing, payment processing, and recording transactions
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software, attention to detail
Work EnvironmentOffice setting, often in finance or credit departmentsOffice environment, finance or accounting teams
Common Industry UsageFinance, credit control, collections departmentsAccounting, finance, billing departments

While both roles are involved in financial processes, a Collections Assistant primarily focuses on recovering overdue payments through client contact, whereas an Accounts Receivable Clerk handles invoicing, recording payments, and maintaining financial records. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Collections jobs in Oregon?

The most popular types of Collections jobs in Oregon are:

What are popular job titles related to Collections Assistant jobs in Oregon?

For Collections Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Collections Assistant jobs in Oregon look for?

The top searched job categories for Collections Assistant jobs in Oregon are:

What cities in Oregon are hiring for Collections Assistant jobs?

Cities in Oregon with the most Collections Assistant job openings:

Collections Assistant jobs near you
Infographic showing various Collections Assistant job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,060 per year, or $21.2 per hour.

Customer Service Representative - Collections

US Bank

Gresham, OR

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

U.S. Bank rating

8.1

Company rating: 8.1 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

66th of 175 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description
Build Relationships. Solve Problems. Make an Impact.

At U.S. Bank, we're committed to helping our customers and communities thrive. As a Customer Service Representative - Collections, you'll play a vital role in supporting our commercial clients by delivering exceptional service while helping customers manage and resolve account concerns. This is more than a collections role. It's an opportunity to build trusted relationships, solve complex challenges, and make a meaningful impact on the customer experience.

If you enjoy helping customers, problem-solving, and working in a fast-paced environment where every interaction matters, we'd love to hear from you.

What You'll Do

In this role, you'll serve as a trusted resource for commercial customers, partnering with them to resolve billing and payment-related concerns while maintaining strong business relationships.

Key responsibilities include:

  • Deliver outstanding customer service through phone and email interactions

  • Assist commercial clients with invoice questions, account inquiries, payment arrangements, and online account access

  • Contact customers regarding past due accounts while maintaining a professional and relationship-focused approach

  • Analyze customer situations and determine appropriate next steps based on account history, payment behavior, and business circumstances

  • Research and resolve customer concerns with accuracy and urgency

  • Document customer interactions and account updates in applicable systems

  • Partner with internal teams to ensure a seamless customer experience

  • Balance multiple priorities while meeting quality, service, and productivity expectations

What Makes This Opportunity Unique

Unlike traditional collections environments, this role focuses on supporting repeat commercial customers and building long-term relationships. Success requires strong interpersonal skills, sound judgment, and the ability to tailor your approach to each customer's unique circumstances.

You'll have the opportunity to:

  • Make a direct impact on customer satisfaction and retention

  • Develop expertise in commercial lending and banking operations

  • Build valuable customer relationship management skills

  • Join a collaborative team that values service, accountability, and continuous improvement

  • Grow your career within one of the nation's leading financial institutions

What Successful Candidates Bring

  • Excellent customer service mindset

  • Professional and empathetic communication skills

  • Confidence handling challenging conversations

  • Strong critical thinking and judgment

  • Adaptability and resilience in a fast-paced environment

  • Commitment to delivering an exceptional customer experience

Schedule: Monday - Friday, 8:00 AM - 5:00 PM PST (onsite Tuesday - Thursday)

Location: 3 days per week at our Gresham, OR office: 17650 NE Sandy Blvd., Gresham, OR 97230

Basic Qualifications

  • High school diploma or equivalent

  • Two to four years of relevant experience

Preferred Skills/Experience

  • Experience supporting commercial or business customers

  • Collections or accounts receivable experience

  • Banking or financial services experience

  • Experience handling customer inquiries via both telephone and email

  • Proficiency with Microsoft Office applications

  • Ability to work independently while collaborating effectively with a team

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $21.15

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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